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jtel Portal WIKI
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jtel Portal WIKI
Statistics
Statistics - Reports
Page Information
Title:
Statistics - Reports
Author:
jtel Support
2021-02-18
Last Changed by:
jtel Support
2024-03-20
Tiny Link:
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https://wiki.jtel.de/x/WxOKAQ
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jtel Portal WIKI (1)
Home page:
jtel Portal WIKI
Hierarchy
Parent Page
Page:
Statistics
Children (64)
Page:
ACD-001 - ACD Incoming Calls Report
Page:
ACD-002 - ACD Statistics Itemised Call Details
Page:
ACD-003 - Outbound Statistics Report
Page:
ACD-004 - ACD Clients Report
Page:
ACD-005 - ACD Inboxes Itemised Details
Page:
ACD-006 - ACD Statistics One Line Call Details
Page:
ACD-A-001 - ACD Agent Calls Report 1
Page:
ACD-A-002 - ACD Agent Calls Report 2 and Variants
Page:
ACD-A-003 - ACD Agent Performance Report
Page:
ACD-A-004 - ACD Agent Performance Report Current Agent
Show all...
Page:
ACD-A-005 - ACD Agent Report 1
Page:
ACD-A-006 - ACD Agent Report 2
Page:
ACD-A-007 - ACD Agent Report 3
Page:
ACD-A-008 - Agents Itemised Calls Details (Inbound and Outbound)
Page:
ACD-A-009 - ACD Agent Status Report
Page:
ACD-A-010 - ACD Automatic Logout Report
Page:
ACD-A-011 - Login / Logout Report
Page:
ACD-A-012 - ACD Agents Call Reason Report
Page:
ACD-A-013 - ACD Statistics Agent Calls
Page:
ACD-A-014 - ACD Supervisor and Agents Login Report
Page:
ACD-A-015 - ACD Agent Report 4
Page:
ACD-A-016 - ACD Agent Status Report Totals
Page:
ACD-E-001 - ACD Events Details Report
Page:
ACD-G-001 - ACD Groups Report 1
Page:
ACD-G-002 - ACD Groups Report 3 and variants
Page:
ACD-G-003 - ACD Groups Report 4 and variant
Page:
ACD-G-004 - ACD Groups Report 2
Page:
ACD-G-005 - ACD Groups Report 5
Page:
ACD-G-006 - ACD Group Status Report
Page:
ACD-G-007 - ACD Caller Report
Page:
ACD-G-008 - ACD Group Call Reason Report
Page:
ACD-G-009 - ACD Inboxes Groups Report
Page:
ACD-G-010 - ACD Statistics Group Calls
Page:
ACD-G-011 - ACD Groups Report 6
Page:
ACD-G-012 - ACD Groups Report 7
Page:
ACD-G-013 - ACD Groups Report 8
Page:
ACD-G-014 - ACD Groups Report 9
Page:
ACD-G-015 - ACD Groups Report 10
Page:
ACD-S-001 - Service Numbers Report 1 (Inbound and Outbound)
Page:
ACD-S-002 - Service Numbers Report 2 (Inbound ACD) and variant
Page:
ACD-S-003 - Service Numbers Report 4 (Inbound ACD, Standard Opening Times)
Page:
ACD-S-004 - Service Numbers Report 5 (Inbound Call Counters Grouped by Billing Number)
Page:
ACD-S-005 - Service Numbers Report 6 (Inbound Calls and Availability Grouped by Billing Number)
Page:
ACD-S-007 - Service Numbers Report 7 (Inbound Calls to ACD and IVR)
Page:
ACD-TAC-001 - ACD Transaction Code Report and variant
Page:
ACD-TAC-002 - ACD Transaction Code Report 2
Page:
ACD-TAC-003 - ACD Transaction Code Report 3
Page:
ACD-TAC-004 - ACD Transaction Code Input Report
Page:
ACD-TAC-005 - ACD Transaction Codes Overview
Page:
ACD-TAC-006 - ACD Transaction Codes Sums Evaluation
Page:
ACD-TAC-007 - ACD Transaction Codes Service Numbers Report
Page:
Compressed Stats - CompressedA
Page:
Compressed Stats - CompressedACDB
Page:
Compressed Stats - CompressedU
Page:
Compressed Stats - CompressedUA
Page:
DIAL-001 - Dialler Campaigns Itemised Calls Report
Page:
DIAL-002 - Dialler Campaigns Results Report
Page:
IVR-001 - IVR Statistics Report
Page:
IVR-002 - Call Origin
Page:
IVR-003 - IVR Statistics Report 2
Page:
JTELStats2 - Calabrio Agent Queue Report
Page:
JTELStats2 - Calabrio Agent Report
Page:
JTELStats2 - Calabrio Queue Report
Page:
R-S-001 - Rawdata - Service Numbers Itemised Call Details
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2024-03-20 10:11
jtel Support
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2023-08-07 17:10
jtel Support
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2021-11-02 16:39
jtel Support
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Content imported from a Scroll Translations translation file.
2021-09-06 09:42
jtel Support
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2021-08-23 18:31
jtel Support
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jtel Portal WIKI (2)
Page:
ACD-S-007 - Service Numbers Report 7 (Inbound Calls to ACD and IVR)
Page:
Statistics - Reports
Overview
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