Sample Execution (Input) → Sample Report (Output)
ACD-001 - ACD Incoming Calls Report
ACD-002 - ACD Statistics Itemised Call Details
ACD-003 - Outbound Statistics Report
ACD-004 - ACD Clients Report
ACD-005 - ACD Inboxes Itemised Details
ACD-006 - ACD Statistics One Line Call Details
ACD-A-001 - ACD Agent Calls Report 1
ACD-A-002 - ACD Agent Calls Report 2
ACD-A-003 - ACD Agent Performance Report
ACD-A-004 - ACD Agent Performance Report Current Agent
ACD-A-005 - ACD Agent Report 1
ACD-A-006 - ACD Agent Report 2
ACD-A-007 - ACD Agent Report 3
ACD-A-008 - Agents Itemised Calls Details (Inbound and Outbound)
ACD-A-009 - ACD Agent Status Report
ACD-A-010 - ACD Automatic Logout Report
ACD-A-011 - Login / Logout Report
ACD-A-012 - ACD Agents Call Reason Report
ACD-A-013 - ACD Statistics Agent Calls
ACD-A-014 - ACD Supervisor and Agents Login Report
ACD-A-015 - ACD Agent Report 4
ACD-E-001 - ACD Events Details Report
ACD-G-001 - ACD Groups Report 1
ACD-G-002 - ACD Groups Report 3
ACD-G-003 - ACD Groups Report 4
ACD-G-004 - ACD Groups Report 2
ACD-G-005 - ACD Groups Report 5
ACD-G-006 - ACD Group Status Report
ACD-G-007 - ACD Caller Report
ACD-A-008 - ACD Call Reason Report
ACD-G-009 - ACD Inboxes Groups Report
ACD-G-010 - ACD Statistics Group Calls
ACD-G-011 - ACD Groups Report 6
ACD-G-012 - ACD Groups Report 7
ACD-G-013 - ACD Groups Report 8
ACD-G-014 - ACD Groups Report 9
ACD-G-015 - ACD Groups Report 10
ACD-S-001 - Service Numbers Report 1 (Inbound and Outbound)
ACD-S-002 - Service Numbers Report 2 (Inbound ACD)
ACD-S-003 - Service Numbers Report 4 (Inbound ACD, Standard Opening Times)
ACD-S-004 - Service Numbers Report 5 (Inbound Call Counters Grouped by Billing Number)
ACD-S-005 - Service Numbers Report 6 (Inbound Calls and Availability Grouped by Billing Number)
ACD-S-007 - Service Numbers Report 7
ACD-TAC-001 - ACD Transaction Code Report
ACD-TAC-002 - ACD Transaction Code Report 2
ACD-TAC-003 - ACD Transaction Code Report 3
ACD-TAC-004 - ACD Transaction Code Input Report
ACD-TAC-005 - ACD Transaction Codes Overview
ACD-TAC-006 - ACD Transaction Codes Sums Evaluation
DIAL-001 - Dialler Campaigns Itemised Calls Report
DIAL-002 - Dialler Campaigns Results Report
IVR-001 - IVR Statistics Report
IVR-002 - Call Origin
IVR-003 - IVR Statistics Report 2
