- IVR and Workflow - Introduction
- Call Routing
- Objects
- Variables
- Lists
- Routing Applications
- IVR Statistics Markers
- Routing Plans
- Object Reference
- ACD / Automatic Call Distribution
- ACD Group Information
- AcdEvent Create Advanced
- Branch Holiday
- Branch Opening Hours
- Branch Percentage
- Branch Sequence
- Callback Create
- Cockpit-Variable
- Comparison
- Connect
- Connect PBX Users
- Connect with Recording
- Cost free queueing
- Declare Variable
- End Call Actions
- GOSUB
- GOTO
- Hangup
- http Request
- Input Digits DTMF
- Input Digits DTMF + ASR
- Input Menu DTMF
- Input Menu DTMF ASR
- Input Menu DTMF Variable List
- Jump to Target
- Junk Call Test
- Language Change
- Last Call Information
- List Functions
- List Lookup
- Log Entry
- Loop
- Number Suppressed
- Offhook
- OnFaxTone Actions
- Origin AT-Details
- Origin AT-Prefix
- Origin CH-Details
- Origin CH-Prefix
- Origin D-Area Code
- Origin D-State
- Play Recording(s)
- Play Tarif
- Play Variable
- Play Voice
- Query Statistics-Marker
- Query Statistics-Marker (Variable)
- Recording
- Recording Opt-In
- Recording Opt-Out
- Re-Enter ACD
- Refuse Call
- REST Query Advanced
- RETURN
- Ringing
- Run Script
- Save addit. Info and Userdata
- Save Recording(s)
- Set Statistics-Marker
- Set Statistics-Markers (Variable)
- SMS
- Start
- String functions
- Switch Service-Number
- Switch Service-Number (Variable)
- Target
- Task Reschedule
- User search
- Users Profiles Runner
- Variable Dump
- Wait