as of release 3.27 | prior to release 3.27 |
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Function
Sends an email.
Parameters
Object Name | The name of this object instance |
Sender | Select the sender in the dropdown menu. Explanation on how the sender is configured can be found here. |
Recipient | The address of the recipient. More than one address is specified using commas. |
Subject | The subject of the email. Variables can be used in this field. |
| The message to be sent. Variables can be used in this field. Example: |
Signature | When checked, the signature of the inbox will be added to the mail. |
Outputs
Output | Used when ... |
Continue | Always |
Variables in Signature
FROM RELEASE 3.45
The following variables can be used in the footer from release 3.45 when sending an e-mail out of an IVR application. Beware, the group variables are unavailable unless an object like ACD-Groupinformation or another mechanism is used.
| Variable | Explanation | Example |
|---|---|---|
| $group_name | ACD Group Name | |
| $group_number | ACD Group Number | |
| $group_id | ACD Group ID | |
| $datetime | Date and time | 2026-04-08 16:51:40 |
| $date | Date | 2026-04-08 |