KI- und Machine-Learning Bot-Lösungen
für Sprache und Text - erfahren Sie hier mehr!
AI and machine learning bot solutions
for voice and text - learn more here!
Log in
Skip to sidebar
Skip to main content
Spaces
Hit enter to search
Help
Online Help
Keyboard Shortcuts
Feed Builder
What’s new
Available Gadgets
About Confluence
Log in
jtel Portal WIKI
Scroll Documents
Page tree
Browse pages
Configure
Space tools
View Page
Document toolbox
A
t
tachments (80)
Page History
Page Information
View in Hierarchy
View Source
Export to PDF
Export to Word
Pages
…
jtel Portal WIKI
Statistics
Statistics - Reports
Page History
Versions Compared
Old Version
50
changes.mady.by.user
jtel Support
Saved on
2021-08-23
compared with
New Version
Current
changes.mady.by.user
jtel Support
Saved on
2024-03-20
Previous Change: Difference between versions 49 and 50
View Page History
Key
This line was added.
This line was removed.
Formatting was changed.
Sv translation
language
en
Sample Execution (Input) → Sample Report (Output)
ACD-001 - ACD Incoming Calls Report
ACD-002 - ACD Statistics Itemised Call Details
ACD-003 - Outbound Statistics Report
ACD-004 - ACD Clients Report
ACD-005 - ACD Inboxes Itemised Details
ACD-006 - ACD Statistics One Line Call Details
Image Removed
Image Added
ACD-A-001 - ACD Agent Calls Report 1
ACD-A-002 - ACD Agent Calls Report 2
ACD-A-003 - ACD Agent Performance Report
ACD-A-004 - ACD Agent Performance Report Current Agent
ACD-A-005 - ACD Agent Report 1
ACD-A-006 - ACD Agent Report 2
ACD-A-007 - ACD Agent Report 3
ACD-A-008 - Agents Itemised Calls Details (Inbound and Outbound)
ACD-A-009 - ACD Agent Status Report
ACD-A-010 - ACD Automatic Logout Report
ACD-A-011 - Login / Logout Report
ACD-A-012 - ACD Agents Call Reason Report
ACD-A-013 - ACD Statistics Agent Calls
ACD-A-014 - ACD Supervisor and Agents Login Report
ACD-A-015 - ACD Agent Report 4
ACD-E-001 - ACD Events Details Report
Image Added
ACD-G-001 - ACD Groups Report 1
ACD-G-002 - ACD Groups Report 3
ACD-G-003 - ACD Groups Report 4
ACD-G-004 - ACD Groups Report 2
ACD-G-005 - ACD Groups Report 5
ACD-G-006 - ACD Group Status Report
ACD-G-007 - ACD Caller Report
ACD-A-008 - ACD Call Reason Report
ACD-G-009 - ACD Inboxes Groups Report
ACD-G-010 - ACD Statistics Group Calls
ACD-G-011 - ACD Groups Report 6
ACD-G-012 - ACD Groups Report 7
ACD-G-013 - ACD Groups Report 8
ACD-G-014 - ACD Groups Report 9
ACD-G-015 - ACD Groups Report 10
ACD-S-001 - Service Numbers Report 1 (Inbound and Outbound)
ACD-S-002 - Service Numbers Report 2 (Inbound ACD)
ACD-S-003 - Service Numbers Report 4 (Inbound ACD, Standard Opening Times)
ACD-S-004 - Service Numbers Report 5 (Inbound Call Counters Grouped by Billing Number)
ACD-S-005 - Service Numbers Report 6 (Inbound Calls and Availability Grouped by Billing Number)
ACD
-S
-
007 - Service Numbers Report 7
Image Added
ACD-
TAC-001 - ACD Transaction Code Report
ACD-TAC-002 - ACD Transaction Code Report 2
ACD-TAC-003 - ACD Transaction Code Report 3
ACD-TAC-004 - ACD Transaction Code Input Report
ACD-TAC-005 - ACD Transaction Codes Overview
ACD-TAC-006 - ACD Transaction Codes Sums Evaluation
DIAL-001 - Dialler Campaigns Itemised Calls Report
DIAL-002 - Dialler Campaigns Results Report
IVR-001 - IVR Statistics Report
IVR-002 - Call Origin
IVR-003 - IVR Statistics Report 2
Sv translation
language
fr
Veuillez noter - cette page est
Status
colour
Red
title
TRAVAIL EN COURS
Exemple d'exécution (entrée) → Exemple de rapport (sortie)
ACD-001 - ACD Rapport Appels entrants
Image Added
ACD-002 - ACD Statistiques détaillées des appels
Image Added
ACD-003 - Rapport sur les statistiques des appels sortants
Image Added
ACD-004 - Rapport sur les clients ACD
Image Added
ACD-005 - ACD Boîtes de réception détaillés
Image Added
ACD-
006 - ACD Statistiques Détails de l'appel Une Ligne
Image Added
ACD-
A-001 - ACD Rapport 1 Appel Agent
Image Added
ACD-A-002 - ACD Rapport 2 Appel Agent
Image Added
ACD-A-003 - ACD Rapport Performance Agent
Image Added
ACD-A-004 - ACD Rapport Performance Agent Agent Actuel
Image Added
ACD-A-005 - ACD Rapport Agent 1
Image Added
ACD-A-006 - ACD Rapport Agent 2
Image Added
ACD-A-007 - ACD Rapport Agent 3
Image Added
ACD-A-008 - Agents appels Détails (entrants et sortants)
Image Added
ACD-A-009 - ACD Rapport sur l'état des agents
Image Added
ACD-A-010 - ACD Rapport de déconnexion automatique
Image Added
ACD-A-011 - Rapport de connexion / déconnexion
Image Added
ACD-A-012 - ACD Rapport sur les motifs d'appel des agents
ACD-A-012 - ACD Rapport sur la raison de l'appel
Image Added
ACD-A-013 - ACD Statistiques Appels des agents
Image Added
ACD-A-014 - ACD Rapport de connexion des superviseurs et des agents
Image Added
ACD-A-015 - ACD Agent Rapport 4
Image Added
ACD-G-001 - ACD Groupes Rapport 1
Image Added
ACD-G-002 - ACD Groupes Rapport 3
Image Added
ACD-G-003 - ACD Groupes Rapport 4
Image Added
ACD-G-004 - ACD Groupes Rapport 2
Image Added
ACD-G-005 - ACD Groupes Rapport 5
Image Added
ACD-G-006 - ACD Rapport sur l'état du groupe
Image Added
ACD-G-007 - ACD rapport Appelant
Image Added
ACD-A-008 - ACD Rapport sur la raison de l'appel
Image Added
ACD-G-009 - ACD boîtes de réception Rapport Groupes
Image Added
ACD-G-010 - ACD Statistiques Appels de groupe
Image Added
ACD-G-011 - ACD Groupes Rapport 6
Image Added
ACD-G-012 - ACD Groupes Rapport 7
Image Added
ACD-G-013 - ACD Groupes Rapport 8
Image Added
ACD-G-014 - ACD Groupes Rapport 9
Image Added
ACD-G-015 - ACD Groupes Rapport 10
Image Added
ACD-S-001 -
Rapport 1 sur les numéros de service (entrants et sortants)
Numéros de service Rapport 1 (entrants et sortants)
Image Added
ACD-S-002 - Numéros de service Rapport 2 (ACD entrant)
Image Added
ACD-S-003 - Numéros de service Rapport 4 (ACD entrant, heures d'ouverture standard)
Image Added
ACD-S-004 - Numéros de service Rapport 5 (Compteurs d'appels entrants regroupés par numéro de facturation)
Image Added
ACD-S-005 - Numéros de service Rapport 6 (Appels entrants et disponibilité regroupés par numéro de facturation)
Image Added
ACD-TAC-001 - ACD Rapport Codes de transaction
Image Added
ACD-TAC-002 - ACD Rapport Codes de transaction 2
Image Added
ACD-TAC-003 - ACD Rapport Codes de transaction 3
Image Added
ACD-TAC-004 - ACD Rapport Entrée Codes de transaction
Image Added
ACD-TAC-005 - ACD Aperçu des codes de transaction
Image Added
ACD-TAC-006 - ACD Codes de transaction Sommes Évaluation
Statistiques comprimées - CompressedA
Stats comprimées - CompressedU
Statistiques comprimées - CompressedUA
Image Added
DIAL-001 - Campagnes du composeur Rapport d'appels détaillés
Image Added
DIAL-002 - Rapport sur les résultats des campagnes du composeur
Image Added
IVR-001 - Rapport de statistiques IVR
Image Added
IVR-002 - Origine d'appel
Image Added
IVR-003 - Rapport de statistique IVR 2
Image Added
Sv translation
language
de
Overview
Content Tools
{"serverDuration": 216, "requestCorrelationId": "f400ac951cc91c29"}