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jtel Portal WIKI
Statistics
Statistics - KPIs
ACDB - ACD Group Service Number KPIs
Page Information
Title:
ACDB - ACD Group Service Number KPIs
Author:
jtel Support
2021-03-03
Last Changed by:
jtel Support
2021-03-09
Tiny Link:
(useful for email)
https://wiki.jtel.de/x/RIAWAg
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Hierarchy
Parent Page
Page:
Statistics - KPIs
Children (26)
Page:
AcdB - AcdGetAgentCalls_GroupServiceNumber
Page:
AcdB - AcdGetAnswerDuration_GroupServiceNumber
Page:
AcdB - AcdGetAnswerDurationMax_GroupServiceNumber
Page:
AcdB - AcdGetCallbackVoiceMailBooked_GroupServiceNumber
Page:
AcdB - AcdGetCallDuration_GroupServiceNumber
Page:
AcdB - AcdGetCallDurationMax_GroupServiceNumber
Page:
AcdB - AcdGetCallerHangupCallsByGroupEndReason_GroupServiceNumber
Page:
AcdB - AcdGetCallerHangupCallsDuration_GroupServiceNumber
Page:
AcdB - AcdGetCallerHangupCallsDurationMax_GroupServiceNumber
Page:
AcdB - AcdGetDurationEdit_GroupServiceNumber
Show all...
Page:
AcdB - AcdGetErrorHangupCallsByGroupEndReason_GroupServiceNumber
Page:
AcdB - AcdGetGroupCalls_GroupServiceNumber
Page:
AcdB - AcdGetInServiceCallsByParam_GroupServiceNumber
Page:
AcdB - AcdGetInTimeHangupCallsByParam_GroupServiceNumber
Page:
AcdB - AcdGetMaxDurationTimeInQueue_GroupServiceNumber
Page:
AcdB - AcdGetMaxDurationTimeInQueueUntilAbort_GroupServiceNumber
Page:
AcdB - AcdGetNotInServiceCallsByParam_GroupServiceNumber
Page:
AcdB - AcdGetNotInTimeHangupCallsByParam_GroupServiceNumber
Page:
AcdB - AcdGetPostCallCount_GroupServiceNumber
Page:
AcdB - AcdGetPostCallDuration_GroupServiceNumber
Page:
AcdB - AcdGetQueueClosedCallsByGroupEndReason_GroupServiceNumber
Page:
AcdB - AcdGetQueueFullCallsByGroupEndReason_GroupServiceNumber
Page:
AcdB - AcdGetQueueLeaveByDtmfCallsGroupEndReason_GroupServiceNumber
Page:
AcdB - AcdGetQueueTimeoutCallsByGroupEndReason_GroupServiceNumber
Page:
AcdB - AcdGetSystemHangupCallsByGroupEndReason_GroupServiceNumber
Page:
AcdB - AcdGetTransferredCallsByAgent_GroupServiceNumber
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Editor
2021-03-09 01:12
jtel Support
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Content imported from a Scroll Translations translation file.
2021-03-03 10:12
jtel Support
View Changes
2021-03-03 10:11
jtel Support
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{"serverDuration": 78, "requestCorrelationId": "09e5a6c87140f86a"}