Versions Compared

Old Version 11

changes.mady.by.user jtel Support

Saved on

compared with

New Version Current

changes.mady.by.user jtel Support

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Sv translation
languageen

Children Display

Sample Execution (Input) → Sample Report (Output)

Table of Contents
maxLevel1
outlinetrue
typeflat

ACD-001 - ACD Incoming Calls Report

Image Added

ACD-002 - ACD Statistics Itemised Call Details

Image Added

ACD-003 - Outbound Statistics Report

Image Added

ACD-004 - ACD Clients Report

Image Added

ACD-005 - ACD Inboxes Itemised Details

Image Added

ACD-006 - ACD Statistics One Line Call Details

Image Added


ACD-A-001 - ACD Agent Calls Report 1

Sample Execution (Input)

Sample Report (Output)

Image Added

ACD-A-002 - ACD Agent Calls Report 2

Sample Execution (Input)

Sample Report (Output)

ACD Agent Performance Report (1)

Sample Execution (Input)

Sample Report (Output)

ACD Agent Performance Report Current Agent

Sample Execution (Input)

Sample Report (Output)

ACD Agent Report 1

Sample Execution (Input)

Sample Report (Output)

ACD Agent Report 2

Sample Execution (Input)

Sample Report (Output)

ACD Agent Report 3

Sample Execution (Input)

Sample Report (Output)

ACD Agent Status Report

Sample Execution (Input)

Sample Report (Output)

ACD Automatic Logout Report

Sample Execution (Input)

Sample Report (Output)

ACD Groups Report 1

Sample Execution (Input)

Sample Report (Output)

ACD Groups Report 3

Sample Execution (Input)

Sample Report (Output)

ACD Groups Report 4

Sample Execution (Input)

Sample Report (Output)

ACD Incoming Calls Report (1)

Sample Execution (Input)

Sample Report (Output)

ACD Statistics Itemised Call Details

Sample Execution (Input)

Sample Report (Output)

ACD Transaction Code Report

Sample Execution (Input)

Sample Report (Output)

ACD Transaction Code Report 2

Sample Execution (Input)

Sample Report (Output)

ACD Transaction Code Report 3

Sample Execution (Input)

Sample Report (Output)

Agents Itemised Calls Details (Inbound and Outbound)

Sample Execution (Input)

Sample Report (Output)

Dialler Campaigns Itemised Calls Report

Sample Execution (Input)

Sample Report (Output)

Dialler Campaigns Results Report

Sample Execution (Input)

Sample Report (Output)

IVR Statistics Report (1)

Sample Execution (Input)

Sample Report (Output)

Login / Logout Report

Sample Execution (Input)

Sample Report (Output)

Outbound Statistics Report

Sample Execution (Input)

Sample Report (Output)

Service Numbers Report 1 (Inbound and Outbound)

Sample Execution (Input)

Sample Report (Output)

Table of Contents
maxLevel1
outlinetrue
typeflat

Image Added

ACD-A-003 - ACD Agent Performance Report

Image Added

ACD-A-004 - ACD Agent Performance Report Current Agent

Image Added

ACD-A-005 - ACD Agent Report 1

Image Added

ACD-A-006 - ACD Agent Report 2

Image Added

ACD-A-007 - ACD Agent Report 3

Image Added

ACD-A-008 - Agents Itemised Calls Details (Inbound and Outbound)

Image Added

ACD-A-009 - ACD Agent Status Report

Image Added

ACD-A-010 - ACD Automatic Logout Report

Image Added

ACD-A-011 - Login / Logout Report

Image Added

ACD-A-012 - ACD Agents Call Reason Report

Image Added

ACD-A-013 - ACD Statistics Agent Calls

Image Added

ACD-A-014 - ACD Supervisor and Agents Login Report

Image Added

ACD-A-015 - ACD Agent Report 4

Image Added

ACD-E-001 - ACD Events Details Report

Image Added

ACD-G-001 - ACD Groups Report 1

Image Added

ACD-G-002 - ACD Groups Report 3

Image Added

ACD-G-003 - ACD Groups Report 4

Image Added

ACD-G-004 - ACD Groups Report 2

Image Added

ACD-G-005 - ACD Groups Report 5

Image Added

ACD-G-006 - ACD Group Status Report

Image Added

ACD-G-007 - ACD Caller Report

Image Added

ACD-A-008 - ACD Call Reason Report

Image Added

ACD-G-009 - ACD Inboxes Groups Report

Image Added

ACD-G-010 - ACD Statistics Group Calls

Image Added

ACD-G-011 - ACD Groups Report 6

Image Added

ACD-G-012 - ACD Groups Report 7

Image Added

ACD-G-013 - ACD Groups Report 8

Image Added

ACD-G-014 - ACD Groups Report 9

Image Added

ACD-G-015 - ACD Groups Report 10

Image Added

ACD-S-001 - Service Numbers Report 1 (Inbound and Outbound)

Image Added

ACD-S-002 - Service Numbers Report 2 (Inbound ACD)

Image Added

ACD-S-003 - Service Numbers Report 4 (Inbound ACD, Standard Opening Times)

Image Added

ACD-S-004 - Service Numbers Report 5 (Inbound Call Counters Grouped by Billing Number)

Image Added

ACD-S-005 - Service Numbers Report 6 (Inbound Calls and Availability Grouped by Billing Number)

Image Added

ACD-S-007 - Service Numbers Report 7

Image Added

ACD-TAC-001 - ACD Transaction Code Report

Image Added

ACD-TAC-002 - ACD Transaction Code Report 2

Image Added

ACD-TAC-003 - ACD Transaction Code Report 3

Image Added

ACD-TAC-004 - ACD Transaction Code Input Report

Image Added

ACD-TAC-005 - ACD Transaction Codes Overview

Image Added

ACD-TAC-006 - ACD Transaction Codes Sums Evaluation

Image Added

DIAL-001 - Dialler Campaigns Itemised Calls Report

Image Added

DIAL-002 - Dialler Campaigns Results Report

Image Added

IVR-001 - IVR Statistics Report

Image Added

IVR-002 - Call Origin

Image Added

IVR-003 - IVR Statistics Report 2

Image Added


Sv translation
languagefr

Exemple d'exécution (entrée) → Exemple de rapport (sortie)

ACD-001 - ACD Rapport Appels entrants

Image Added

ACD-002 - ACD Statistiques détaillées des appels

Image Added

ACD-003 - Rapport sur les statistiques des appels sortants

Image Added

ACD-004 - Rapport sur les clients ACD

Image Added

ACD-005 - ACD Boîtes de réception détaillés

Image Added

ACD-006 - ACD Statistiques Détails de l'appel Une Ligne

Image Added


ACD-A-001 - ACD Rapport 1 Appel Agent

Image Added

ACD-A-002 - ACD Rapport 2 Appel Agent

Image Added

ACD-A-003 - ACD Rapport Performance Agent

Image Added

ACD-A-004 - ACD Rapport Performance Agent Agent Actuel

Image Added

ACD-A-005 - ACD Rapport Agent 1

Image Added

ACD-A-006 - ACD Rapport Agent 2

Image Added

ACD-A-007 - ACD Rapport Agent 3

Image Added

ACD-A-008 - Agents appels Détails (entrants et sortants)

Image Added

ACD-A-009 - ACD Rapport sur l'état des agents

Image Added

ACD-A-010 - ACD Rapport de déconnexion automatique

Image Added

ACD-A-011 - Rapport de connexion / déconnexion

Image Added

ACD-A-012 - ACD Rapport sur les motifs d'appel des agents

Image Added

ACD-A-013 - ACD Statistiques Appels des agents

Image Added

ACD-A-014 - ACD Rapport de connexion des superviseurs et des agents

Image Added

ACD-A-015 - ACD Agent Rapport 4

Image Added

ACD-G-001 - ACD Groupes Rapport 1

Image Added

ACD-G-002 - ACD Groupes Rapport 3

Image Added

ACD-G-003 - ACD Groupes Rapport 4

Image Added

ACD-G-004 - ACD Groupes Rapport 2

Image Added

ACD-G-005 - ACD Groupes Rapport 5

Image Added

ACD-G-006 - ACD Rapport sur l'état du groupe

Image Added

ACD-G-007 - ACD rapport Appelant

Image Added

ACD-A-008 - ACD Rapport sur la raison de l'appel

Image Added

ACD-G-009 - ACD boîtes de réception Rapport Groupes

Image Added

ACD-G-010 - ACD Statistiques Appels de groupe

Image Added

ACD-G-011 - ACD Groupes Rapport 6

Image Added

ACD-G-012 - ACD Groupes Rapport 7

Image Added

ACD-G-013 - ACD Groupes Rapport 8

Image Added

ACD-G-014 - ACD Groupes Rapport 9

Image Added

ACD-G-015 - ACD Groupes Rapport 10

Image Added

ACD-S-001 - Numéros de service Rapport 1 (entrants et sortants)

Image Added

ACD-S-002 - Numéros de service Rapport 2 (ACD entrant)

Image Added

ACD-S-003 - Numéros de service Rapport 4 (ACD entrant, heures d'ouverture standard)

Image Added

ACD-S-004 - Numéros de service Rapport 5 (Compteurs d'appels entrants regroupés par numéro de facturation)

Image Added

ACD-S-005 - Numéros de service Rapport 6 (Appels entrants et disponibilité regroupés par numéro de facturation)

Image Added

ACD-TAC-001 - ACD Rapport Codes de transaction

Image Added

ACD-TAC-002 - ACD Rapport Codes de transaction 2

Image Added

ACD-TAC-003 - ACD Rapport Codes de transaction 3

Image Added

ACD-TAC-004 - ACD Rapport Entrée Codes de transaction

Image Added

ACD-TAC-005 - ACD Aperçu des codes de transaction

Image Added

ACD-TAC-006 - ACD Codes de transaction Sommes Évaluation

Image Added

DIAL-001 - Campagnes du composeur Rapport d'appels détaillés

Image Added

DIAL-002 - Rapport sur les résultats des campagnes du composeur

Image Added

IVR-001 - Rapport de statistiques IVR

Image Added

IVR-002 - Origine d'appel

Image Added

IVR-003 - Rapport de statistique IVR 2

Image Added


children
Sv translation
languagede
Sv translation
languagefr