The following describes the CereProc TTS integration with the jtel Portal.
This installation requires a licence for Cereproc, which will be attached to the MAC address of the telephony server.
Caution: it should be ensured, that the MAC address will not change due to moving the VM, for example by VMotion or other high availability / fault tolerance mechanisms.
Installation
Install the following CereProc components on the telephony or daemon server:
- sapi client installer
- sapi client installer (x64)
- windows client installer
- cServer (in all required voices)
Downloads are in:
Activate the daemon \\acd-lb\shared\JTELCarrierPortal\AppServer\Portal.Daemon.TTS.Manager.r5 on the server.
Resource Configuration in jtel Portal
The following resources should be configured for all relevant security groups:
| Resource | Comment |
|---|---|
| portal.PromptManagement.Waves.ProhibitTTSDownload | Take away the "X" to allow downloading of TTS files |
| portal.PromptManagement.Waves.TTSEngine | Add "X" to allow generation of TTS files |
| portal.SystemSettings.TTSEngines | Allow editing of the TTS engines |
| Setting | Value |
|---|---|
| Manufacturer | Cereproc |
| Language | As provided by the TTS voice installed |
| Sex | As provided by the TTS voice installed |
| Speaker Name | Type in the EXACT name of the speker here |
| Generation Template | $text |
| Offline Generation Command | %USERDIR3%bin\Cereproc\Cereproc_Generate.cmd $speaker "$infile" "$outfile" "%TEMPDIR%" |
Using the TTS
Create a new prompt, and an empty file in the prompt in the appropriate language. Once it is created, when using the Edit function, TTS may be specified.