Introduction

Have you ever wondered what the announcement type "prompt recording by telephone" is good for?

Announcements of this type can be updated over a telephone or can be adapted as required, for example for fault announcements.

see - Prompt Types

An announcement of this type is created as follows:

Wichtig ist dabei, dass die Ansage bevor diese das erste Mal überschreiben bzw. aktualisiert wird, auf keinen Fall leer sein darf.

Um die Aufsprache der Ansage für die Angestellten einer Störstelle zu vereinfachen, zeigen wir das folgendes Beispielrouting anhand der Routingapplikation "Ansagen besprechen über Telefon":

What is behind the individual objects?

The first object contains a simple greeting that prompts the caller to record a new greeting and could look like this

The next object is for the recording itself and can look like this, for example:

After recording, it is saved with the next object. The settings marked in yellow are important here so that the announcement is also overwritten.

see - Save Recording(s)

In order to check the quality of our freshly discussed announcement, we have it announced again.

"Ausgabe Ansage" = Announcement Output

Finally, you assign this routing application to a service number so that routing is activated by calling this service number and you can discuss frequently changing announcements yourself.

We wish you good luck!