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Sv translation

language	en

Can be used in almost all reports

To ensure consistency, the following widgets should be applied in exactly this order:

Widget

Comment

Appearance

XML definition

Output format

Selection of the output format

(PDF, CSV, HTML, XLS ...)

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>

Period

(From/To with Work Time)

Selection of the period with work time

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Period (From to with Opening Hours)

Selection of the period with work time or opening hours

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Granularity

Selection of time slices in the report

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/> <ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7"> <f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/> </ice:selectOneMenu> <ice:message for="granularity"/>

Report-specific

These parameters can be specified in any order.

Widget

Comment

Appearance

XML definition

ACD Groups

Selecting the ACD Groups

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/> <jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/> <ice:message for="groupsIds"/>

Agents

Selecting the ACD Agents

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/> <jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/> <ice:message for="usersIds"/>

ACD Agent Status

Selecting the Agent Status

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>

Hangup Threshold (s)

Alternative to short hangups

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/> <ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/> </ice:selectOneMenu> <ice:message for="hangUpSeconds"/>

Service Level (s)

Alternative to Service Level

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>

Inboxes

Selection of one or more incoming mailboxes

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>

IVR Statistics marker

Selection of one or more IVR statistics markers

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>

Conference

Selection of a conference

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/> <ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true"> <f:selectItems value="#{conferencesBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="conferencesID"/>

Short hangups

Threshold from which canceled calls in the waiting loop are counted

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/> <ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/> </ice:selectOneMenu> <ice:message for="hangUpSeconds"/>

Percent values

Selection whether report should contain percentage values

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>

Reseller and Client (Connected drop-down lists)

Selection of a reseller, and associated client

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>

<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>

Routing Application

Selection of a routing application

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/> <ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{routingApplicationsBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="routingApplicationsID"/>

Service Level Threshold Yellow

At which threshold are cells stained yellow

Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>

Service Level Threshold Green

At what threshold are cells stained green

Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>

Servicelevel Time1

Service Level Threshold 1 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/> <ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds1"/>

Servicelevel Time2

Service Level Threshold 2 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/> <ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds2"/>

Servicelevel Time3

Service Level Threshold 3 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/> <ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds3"/>

Service Number

(Single Choice)

Selection of a Service Number

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/> <ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{serviceNumbersBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="serviceNumbersID"/>

Service Number (multiple selection)

Selection of multiple service Numbers

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>

Transaction-Codes

Selection of one or more transaction codes

Translations Ignore

<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>

Sv translation

language	de

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:

Widget

Kommentar

Aussehen

XML Definition

Ausgabeformat

Auswahl des Ausgabeformates (PDF, CSV, HTML, XLS ...)

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>

Zeitraum (mit Arbeitszeit)

Auswahl des Zeitraumes mit Arbeitszeit

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Zeitraum (mit Arbeitszeit oder Öffnungszeit)

Auswahl des Zeitraumes mit Arbeitszeit oder Öffnungszeit

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Granularität

Auswahl der Zeitscheiben in den Bericht

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/> <ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7"> <f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/> </ice:selectOneMenu> <ice:message for="granularity"/>

Berichtspezifisch

Diese Parameter können gerne in einer beliebigen Reihenfolge angegeben werden.

Widget

Kommentar

Aussehen

XML Definition

ACD Gruppen

Auswahl der ACD Gruppen

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/> <jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/> <ice:message for="groupsIds"/>

Agenten

Auswahl der ACD Agenten

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/> <jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/> <ice:message for="usersIds"/>

Agentenstatus

Auswahl der Agentenstati

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>

Innerhalb / Ausserhalb aufgelegt (s)

Alternative zu Kurzabbrecher

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/> <ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/> </ice:selectOneMenu> <ice:message for="hangUpSeconds"/>

Innerhalb / Ausserhalb beantwortet (s)

Alternative zu Service-Level

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>

Inboxes

Auswahl einer oder mehrere Eingangspostfächer

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>

IVR Statistik Marker

Auswahl einer oder mehrere IVR Statistikmarker

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>

Konferenz

Auswahl einer Konferenz

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/> <ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true"> <f:selectItems value="#{conferencesBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="conferencesID"/>

Kurzabbrecher

Schwelle ab den Abbrecher in der Warteschleife gezählt werden

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/> <ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/> </ice:selectOneMenu> <ice:message for="hangUpSeconds"/>

Prozentwerte

Auswahl ob Bericht Prozentwerte beinhalten soll

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>

Reseller und Client (Verbundene Drop-Down Listen)

Auswahl eines Resellers, und damit verbundener Mandant

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>

<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>

Routing Applikation

Auswahl einer Routing-Applikation

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/> <ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{routingApplicationsBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="routingApplicationsID"/>

Servicelevel Schwellwert Gelb

Ab welche Schwelle werden Zellen Gelb gefärbt

Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>

Servicelevel Schwellwert Grün

Ab welche Schwelle werden Zellen Grün gefärbt

Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>

Servicelevel-Zeit 1

Servicelevel Schwelle 1 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/> <ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds1"/>

Servicelevel-Zeit 2

Servicelevel Schwelle 2 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/> <ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds2"/>

Servicelevel-Zeit 3

Servicelevel Schwelle 3 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/> <ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds3"/>

Service-Rufnummer

(Einfachauswahl)

Auswahl einer Service-Rufnummer

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/> <ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{serviceNumbersBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="serviceNumbersID"/>

Service-Rufnummer (Mehrfachauswahl)

Auswahl mehrere Service-Rufnummer(n)

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>

Transaction-Codes

Auswahl einer oder mehrere Transaction-Codes

Translations Ignore

<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>

Zusätzliche NBZ Web berücksichtigen

Option, für Nachbearbeitungszeit

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.ConsiderAdditionalPostCall']} :"/> <ice:panelGroup> <ice:selectBooleanCheckbox id="considerAddionationalPostCallInterval" value="#{statisticsReportsBean.reportParams['considerAddionationalPostCallInterval']}" partialSubmit="true"/> </ice:panelGroup> <ice:message for="considerAddionationalPostCallInterval"/>

Worckflow Konnektor (Mehrfachauswahl)

Auswahl mehrerer Worckflow Konnektor(en)

Translations Ignore

<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowConnectors'']} :"/>
<jt:dualList sorted="true" id="workFlowConnectorsIds" value="#{statisticsReportsBean.reportParams[''workFlowConnectorsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowConnectorsBean.selectItemsForReports}"/>
<ice:message for="workFlowConnectorsIds"/>

Worckflow Monitorpunkte (Mehrfachauswahl)

Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehören

Translations Ignore

<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowMonitorPoints'']} :" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<jt:dualList sorted="true" id="workFlowMonitorPointsIds" value="#{statisticsReportsBean.reportParams[''workFlowMonitorPointsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowMonitorPointsBean.selectItemsForReports}" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<ice:message for="workFlowMonitorPointsIds" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>

Sv translation

language	fr

Peut être utilisé dans presque tous les rapports

Pour assurer la cohérence, les widgets suivants doivent être appliqués exactement dans cet ordre :

Widget

Commentaire

Apparence

Définition XML

Format de Sortie

Sélection of the format de sortie

(PDF, CSV, HTML, XLS ...)

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>

Période

(Du/au avec le temps de travail)

Sélection de la période avec temps de travail

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Période (de à avec les heures d'ouverture)

Choix de la période avec le temps de travail ou les heures d'ouverture

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>

<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Granularité

Sélection des tranches de temps dans le rapport

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/> <ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7"> <f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/> </ice:selectOneMenu> <ice:message for="granularity"/>

Rapport-spécifique

Ces paramètres peuvent être spécifiés dans n'importe quel ordre.

Widget

Commentaire

Apparence

Définition XML

Groupes ACD

Sélection des groupes d'ACD

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/> <jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/> <ice:message for="groupsIds"/>

Agents

Sélection des agents ACD

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/> <jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/> <ice:message for="usersIds"/>

Statut Agent ACD

Sélection du statut de l'agent

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>

Seuil de raccrochage (s)

Alternative aux raccrochages courts

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/> <ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/> </ice:selectOneMenu> <ice:message for="hangUpSeconds"/>

Niveau de service (s)

Alternative au niveau de service

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>

Boîtes de réception

Sélection d'une ou plusieurs boîtes aux lettres entrantes

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>

Marqueur statistiques IVR

Sélection d'un ou plusieurs marqueurs statistiques IVR

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>

Conférence

Sélection d'une conférence

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/> <ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true"> <f:selectItems value="#{conferencesBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="conferencesID"/>

Raccrochages courts

Seuil à partir duquel sont comptés les appels annulés dans la boucle d'attente

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/> <ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/> </ice:selectOneMenu> <ice:message for="hangUpSeconds"/>

Valeurs en pourcentage

Sélection si le rapport doit contenir des valeurs en pourcentage

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>

Revendeur et client (listes déroulantes connectées)

Sélection d'un revendeur et d'un client associé

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>

<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>

Application de routage

Sélection d'une application de routage

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/> <ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{routingApplicationsBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="routingApplicationsID"/>

Seuil de niveau de service jaune

A partir de quel seuil les cellules sont colorées en jaune

Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>

Seuil de niveau de service Vert

À partir de quel seuil les cellules sont-elles colorées en vert

Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>

Temps Niveau de service 1

Seuil de niveau de service 1 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/> <ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds1"/>

Temps Niveau de service 2

Seuil de niveau de service 2 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/> <ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds2"/>

Temps Niveau de service 3

Seuil de niveau de service 3 (s)

Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/> <ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{selectItemsBean.selectItems0to120}"/> </ice:selectOneMenu> <ice:message for="serviceLevelSeconds3"/>

Numéro de service

(Choix unique)

Sélection d'un numéro de service

Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/> <ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true"> <f:selectItems value="#{serviceNumbersBean.selectItems}"/> </ice:selectOneMenu> <ice:message for="serviceNumbersID"/>

Numéro de service (sélection multiple)

Sélection de plusieurs numéros de service

Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>

Codes-transaction

Sélection d'un ou plusieurs codes de transaction

Translations Ignore

<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>

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Versions Compared

Old Version 36

New Version Current

Key

Can be used in almost all reports

Report-specific

Berichtspezifisch

Peut être utilisé dans presque tous les rapports

Rapport-spécifique