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Comment: Content imported from a Scroll Translations translation file.
Sv translation
languageen

Can be used in almost all reports

To ensure consistency, the following widgets should be applied in exactly this order:


WidgetCommentAppearanceXML definition
Output format 

Selection of the output format

 (PDF, CSV, HTML, XLS ...) 


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>


Period

(From/To with Work Time)

Selection of the period with work time


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Period (From to with Opening Hours)Selection of the period with work time or opening hours


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

GranularitySelection of time slices in the report


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/>
<ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7">
<f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/>
</ice:selectOneMenu>
<ice:message for="granularity"/>


Report-specific

These parameters can be specified in any order.

Image Removed
WidgetCommentAppearanceXML definition
ACD GroupsSelecting the ACD Groups


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/>
<jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/>
<ice:message for="groupsIds"/>


AgentsSelecting the ACD Agents


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/>
<jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/>
<ice:message for="usersIds"/>


ACD Agent Status

Selecting the Agent Status


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>






Hangup Threshold (s)Alternative to short hangups


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


Service Level (s) Alternative to Service Level


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>


InboxesSelection of one or more incoming mailboxes


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>


IVR Statistics markerSelection of one or more IVR statistics markers


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>


ConferenceSelection of a conferenceImage Removed

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/>
<ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true">
<f:selectItems value="#{conferencesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="conferencesID"/>


Short hangupsThreshold from which canceled calls in the waiting loop are countedImage Removed

Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


Percent valuesSelection whether report should contain percentage valuesImage Removed

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>


Reseller and Client (Connected drop-down lists)Selection of a reseller, and associated client

Image Added

Image Removed
Image Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>
<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>


Routing ApplikationAuswahl einer Routing-ApplikationApplicationSelection of a routing application

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/>
<ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{routingApplicationsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="routingApplicationsID"/>


Service Level Threshold YellowAt which threshold are cells stained yellow

Image Added

Servicelevel Schwellwert GelbAb welche Schwelle werden Zellen Gelb gefärbtImage Removed


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>


Service Level Threshold GreenAt what threshold are cells stained green

Image Added

Servicelevel Schwellwert GrünAb welche Schwelle werden Zellen Grün gefärbtImage Removed


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>


Servicelevel -Zeit 1Time1 Service Level Threshold Servicelevel Schwelle 1 (s)Image Removed

Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds1"/>


Servicelevel -Zeit 2Time2Service Level Threshold Servicelevel Schwelle 2 (s)


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds2"/>


Servicelevel -Zeit 3Time3Service Level Threshold Servicelevel Schwelle 3 (s)Image Removed

Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds3"/>


Service -RufnummerNumber

(EinfachauswahlSingle Choice)

Auswahl einer Service-RufnummerSelection of a Service Number

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{serviceNumbersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="serviceNumbersID"/>


Service -Rufnummer Number (Mehrfachauswahl)Auswahl mehrere Service-Rufnummer(n)multiple selection)

Selection of multiple service Numbers


Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>


Transaction-CodesAuswahl einer oder mehrere Transaction-CodesSelection of one or more transaction codes

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>

Zusätzliche NBZ Web berücksichtigenOption, für Nachbearbeitungszeit




translations-ignore
Sv translation
languagede

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:
WidgetKommentarAussehenXML Definition
Ausgabeformat Auswahl des Ausgabeformates (PDF, CSV, HTML, XLS ...) Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.

ConsiderAdditionalPostCall

ReportFormat']} :"/>
<ice:

panelGroup>
<ice:selectBooleanCheckbox

selectOneMenu id="

considerAddionationalPostCallInterval

reportFormat" value="#{statisticsReportsBean.reportParams['

considerAddionationalPostCallInterval

ReportFormat']}"

partialSubmit

required="true"

/

styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:

panelGroup>

selectOneMenu>
<ice:message for="

considerAddionationalPostCallInterval

ReportFormat"/>

Worckflow Konnektor

Zeitraum (
Mehrfachauswahl
mit Arbeitszeit)Auswahl
mehrerer Worckflow Konnektor(en)Image Removed
des Zeitraumes mit ArbeitszeitImage Added


Translations Ignore

<ice:outputText value="#{messages['

'

StatisticsReports.execute.

WorkFlowConnectors

Period'

'

]} :"/>

<jt:dualList sorted="true"

<ice:selectOneMenu id="

workFlowConnectorsIds

Period" value="#{statisticsReportsBean.reportParams['

'workFlowConnectorsIds'

period']}" required="true"

width

styleClass="

200px

em20d7"

height

partialSubmit="

100px

true"

available

valueChangeListener="#{

messages[''Common.Duallist.Available'']}" selected

statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{

messages[''Common.Duallist.Selected'']}" source="#{workFlowConnectorsBean.selectItemsForReports}

statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="

workFlowConnectorsIds

Period"/>

Worckflow Monitorpunkte (Mehrfachauswahl)Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehörenImage Removed

<ice:outputText value="#{messages['
'
StatisticsReports.execute.
WorkFlowMonitorPoints'
dtFrom']} :" rendered="#{statisticsReportsBean.
getReportParamLength(
reportParams['period'] eq 9 or statisticsReportsBean.reportParams['
'workFlowConnectorsIds'
period']
) gt 0
 eq 18}"/>
<jt:dualList sorted="true" 
<ice:selectInputDate id="
workFlowMonitorPointsIds
dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent'
workFlowMonitorPointsIds''
]}"
width
 renderAsPopup="
200px
true"
height
 renderMonthAsDropdown="
100px
true"
available
 renderYearAsDropdown=
"#{messages[''Common.Duallist.Available'']}" selected
"true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['
'Common.Duallist.Selected''
DateFormat.DateTime']}"
source
 timeZone="#{
workFlowMonitorPointsBean
loginBean.
selectItemsForReports
serverTimeZone}"
rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}
/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="
workFlowMonitorPointsIds
dtFrom" rendered="#{statisticsReportsBean.
getReportParamLength(
reportParams['period'] eq 9 or statisticsReportsBean.reportParams['
'workFlowConnectorsIds'
period']
) gt 0
 eq 18}"/>
Sv translation
languagede
Ausgabeformat Auswahl des Ausgabeformates (PDF, CSV, HTML, XLS ...) Image Removed
Translations Ignore
WidgetKommentarAussehenXML Definition
<ice:outputText value="#{messages['StatisticsReports.execute.
ReportFormat
dtTo']} :"
/>
<ice:selectOneMenu id="reportFormat" value
 rendered="#{statisticsReportsBean.reportParams['
ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>
Zeitraum (mit Arbeitszeit)Auswahl des Zeitraumes mit ArbeitszeitImage Removed
 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :
period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:
selectOneMenu 
selectInputDate id="
Period
dtTo" value="#{statisticsReportsBean.reportParams['
period
dtToComponent']}"
 required
 renderAsPopup="true"
 styleClass
 renderMonthAsDropdown="
em20d7
true"
 partialSubmit
 renderYearAsDropdown="true
" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for=
"
Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} : popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtFrom" value valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{statisticsReportsBean.reportParamsmessages['dtFromComponentDateFormat.DateTime']}" renderAsPopuptimeZone="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}"/>
 <f<ice:convertDateTimeoutputText patternvalue="#{messages['DateFormatStatisticsReports.execute.DateTimetimeFrom']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eqge 910 orand statisticsReportsBean.reportParams['period'] eqle 18}" />
<ice:outputText<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['StatisticsReportsDateFormat.execute.dtToTime']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] eqge 910 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder ÖffnungszeitImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

GranularitätAuswahl der Zeitscheiben in den BerichtImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/>
<ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7">
<f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/>
</ice:selectOneMenu>
<ice:message for="granularity"/>

Berichtspezifisch
Diese Parameter können gerne in einer beliebigen Reihenfolge angegeben werden.
WidgetKommentarAussehenXML Definition
ACD GruppenAuswahl der ACD GruppenImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/>
<jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/>
<ice:message for="groupsIds"/>

AgentenAuswahl der ACD AgentenImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/>
<jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/>
<ice:message for="usersIds"/>

AgentenstatusAuswahl der AgentenstatiImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>





Innerhalb / Ausserhalb aufgelegt (s)Alternative zu KurzabbrecherImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>

Innerhalb / Ausserhalb beantwortet (s) Alternative zu Service-LevelImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>

InboxesAuswahl einer oder mehrere EingangspostfächerImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>

IVR Statistik MarkerAuswahl einer oder mehrere IVR StatistikmarkerImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>

KonferenzAuswahl einer KonferenzImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/>
<ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true">
<f:selectItems value="#{conferencesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="conferencesID"/>

KurzabbrecherSchwelle ab den Abbrecher in der Warteschleife gezählt werdenImage Added

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>

ProzentwerteAuswahl ob Bericht Prozentwerte beinhalten sollImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>

Reseller und Client (Verbundene Drop-Down Listen)Auswahl eines Resellers, und damit verbundener MandantImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>
<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>

Routing ApplikationAuswahl einer Routing-ApplikationImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/>
<ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{routingApplicationsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="routingApplicationsID"/>

Servicelevel Schwellwert GelbAb welche Schwelle werden Zellen Gelb gefärbtImage Added

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>

Servicelevel Schwellwert GrünAb welche Schwelle werden Zellen Grün gefärbtImage Added

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>

Servicelevel-Zeit 1Servicelevel Schwelle 1 (s)Image Added

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds1"/>

Servicelevel-Zeit 2Servicelevel Schwelle 2 (s)Image Added

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds2"/>

Servicelevel-Zeit 3Servicelevel Schwelle 3 (s)Image Added

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds3"/>

Service-Rufnummer
(Einfachauswahl)
Auswahl einer Service-RufnummerImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{serviceNumbersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="serviceNumbersID"/>

Service-Rufnummer (Mehrfachauswahl)Auswahl mehrere Service-Rufnummer(n)Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>

Transaction-CodesAuswahl einer oder mehrere Transaction-CodesImage Added

 Translations Ignore
<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>

Zusätzliche NBZ Web berücksichtigenOption, für NachbearbeitungszeitImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.ConsiderAdditionalPostCall']} :"/>
<ice:panelGroup>
<ice:selectBooleanCheckbox id="considerAddionationalPostCallInterval" value="#{statisticsReportsBean.reportParams['considerAddionationalPostCallInterval']}" partialSubmit="true"/>
</ice:panelGroup>
<ice:message for="considerAddionationalPostCallInterval"/>

Worckflow Konnektor (Mehrfachauswahl)
Auswahl mehrerer Worckflow Konnektor(en)Image Added

 Translations Ignore
<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowConnectors'']} :"/>
<jt:dualList sorted="true" id="workFlowConnectorsIds" value="#{statisticsReportsBean.reportParams[''workFlowConnectorsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowConnectorsBean.selectItemsForReports}"/>
<ice:message for="workFlowConnectorsIds"/>

Worckflow Monitorpunkte (Mehrfachauswahl)Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehörenImage Added

 Translations Ignore
<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowMonitorPoints'']} :" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<jt:dualList sorted="true" id="workFlowMonitorPointsIds" value="#{statisticsReportsBean.reportParams[''workFlowMonitorPointsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowMonitorPointsBean.selectItemsForReports}" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<ice:message for="workFlowMonitorPointsIds" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>





<ice:outputText value
 Sv translation
languagefr
Peut être utilisé dans presque tous les rapports
Pour assurer la cohérence, les widgets suivants doivent être appliqués exactement dans cet ordre :

WidgetCommentaireApparenceDéfinition XML
Format de Sortie 
Sélection of the format de sortie
 (PDF, CSV, HTML, XLS ...) 
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>

Période
(Du/au avec le temps de travail)
Sélection de la période avec temps de travail
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['
dtToComponent
period']}" 
 renderAsPopup
required="true" 
 renderMonthAsDropdown
styleClass="
true
em20d7" 
 renderYearAsDropdown
partialSubmit="true
" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered=
" 
#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" 
 valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:
selectInputDate>
selectOneMenu>
<ice:message 
 
 for="
dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}
Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeFrom
dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18}"
 
/>
<jt
<ice:
hoursMinutesSeconds
selectInputDate id="
timeFrom
dtFrom" value="#{statisticsReportsBean.
timeFrom}" 
reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18}" 
partialSubmit
valueChangeListener="
true
#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.
Time
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</
jt
ice:
hoursMinutesSeconds>
selectInputDate>
<ice:message for="
timeFrom
dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18}"
 
/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeTo
dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18}"
 
/>
<jt
<ice:
hoursMinutesSeconds
selectInputDate id="
timeTo
dtTo" value="#{statisticsReportsBean.
timeTo}" rendered="#{statisticsReportsBean.
reportParams['
period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18
dtToComponent']}" 
partialSubmit
renderAsPopup="true"
>
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo"
 renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18}" 
/>
Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder ÖffnungszeitImage Removed
 Translations Ignore
valueChangeListener="#{
messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}"
statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:
selectItems
validator 
value
validatorId="
#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}
dateValidatorReports"/>
</ice:
selectOneMenu>
selectInputDate>
<ice:message for="
Period"/><ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :
dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18
 or statisticsReportsBean.reportParams['period'] eq 25
}"/>
<ice:
selectInputDate id="dtFrom"
outputText value="#{
statisticsReportsBean.reportParams
messages['
dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss
StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] 
eq
ge 
9
10 
or
and statisticsReportsBean.reportParams['period'] 
eq 18 or
le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] 
eq
le 
25
18}" 
valueChangeListener
partialSubmit="
#{statisticsReportsBean.processValueChangePeriodDate}
true">
 <f:convertDateTime pattern="#{messages['DateFormat.
DateTime
Time']}" timeZone="#{loginBean.serverTimeZone}"
/>
 
<f:validator validatorId="dateValidatorReports"
/>
</
ice
jt:
selectInputDate>
hoursMinutesSeconds>
<ice:message for="
dtFrom
timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] 
eq
ge 
9
10 
or
and statisticsReportsBean.reportParams['period'] 
eq
le 18
 or statisticsReportsBean.reportParams['period'] eq 25
}" />
<ice:outputText value="#{messages['StatisticsReports.execute.
dtTo
timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] 
eq
ge 
9
10 
or
and statisticsReportsBean.reportParams['period'] 
eq
le 18
 or statisticsReportsBean.reportParams['period'] eq 25
}" />
<ice
<jt:
selectInputDate
hoursMinutesSeconds id="
dtTo
timeTo" value="#{statisticsReportsBean.
reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" 
timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] 
eq
ge 
9
10 
or
and statisticsReportsBean.reportParams['period'] 
eq
le 18
 or statisticsReportsBean.reportParams['period'] eq 25
}" 
valueChangeListener
partialSubmit="
#{statisticsReportsBean.processValueChangePeriodDate}
true">
 
<f:convertDateTime pattern="#{messages['DateFormat.
DateTime
Time']}" timeZone="#{loginBean.
serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"
serverTimeZone}" />
</
ice
jt:
selectInputDate>
hoursMinutesSeconds>
<ice:message for="
dtTo
timeTo" rendered="#{statisticsReportsBean.reportParams['period'] 
eq
ge 
9
10 
or
and statisticsReportsBean.reportParams['period'] 
eq
le 18
 or statisticsReportsBean.reportParams['period'] eq 25
}" />

Période (de à avec les heures d'ouverture)Choix de la période avec le temps de travail ou les heures d'ouvertureImage Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
OpeningTimes
Period']} :
" rendered=
"
#{statisticsReportsBean.reportParams['period'] ge 19}"
/>
<ice:selectOneMenu id="
OpeningTimes
Period" value="#{statisticsReportsBean.reportParams['
openingTimes
period']}" required="true" styleClass="
em20
em20d7" partialSubmit="true" 
rendered
valueChangeListener="#{statisticsReportsBean.
reportParams['period'] ge 19
processValueChangePeriodDate}">
 <f:selectItems value="#{
openingTimesBean
statisticsReportsBean.
selectItems
selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="
OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}
Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeFrom
dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"
 
/>
<jt
<ice:
hoursMinutesSeconds
selectInputDate id="
timeFrom
dtFrom" value="#{statisticsReportsBean.
timeFrom}" 
reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] 
ge 10 and
eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] 
le
eq 
18
25}" 
partialSubmit
valueChangeListener="
true
#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.
Time
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</
jt
ice:
hoursMinutesSeconds>
selectInputDate>
<ice:message for="
timeFrom
dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"
 
/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeTo
dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"
 
/>
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" 
partialSubmit
valueChangeListener="
true
#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.
Time
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</
jt
ice:
hoursMinutesSeconds>
selectInputDate>
<ice:message for="
timeTo
dtTo" rendered="#{statisticsReportsBean.reportParams['period'] 
ge
eq 
10
9 
and
or statisticsReportsBean.reportParams['period'] 
le
eq 18
}" />GranularitätAuswahl der Zeitscheiben in den BerichtImage Removedtranslations-ignore
 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
Granularity
OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="
granularity
OpeningTimes" value="#{statisticsReportsBean.reportParams['
granularity
openingTimes']}" required="true" styleClass="
em20d7
em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{
statisticsReportsBean
openingTimesBean.
selectItemsGranularity
selectItems}"/>
</ice:selectOneMenu>
<ice:message for="
granularity"/>
Berichtspezifisch
Diese Parameter können gerne in einer beliebigen Reihenfolge angegeben werden.
OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:outputText 
WidgetKommentarAussehenXML DefinitionACD GruppenAuswahl der ACD GruppenImage Removed Translations Ignore<ice:outputText 
value="#{messages['StatisticsReports.execute.
Groups
timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:
dualList sorted
hoursMinutesSeconds id="
true
timeFrom"
 id
 value="
groupsIds" value
#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['
groupsIds
period'] le 18}"
 width
 partialSubmit="
200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected
true">
 <f:convertDateTime pattern="#{messages['
Common
DateFormat.
Duallist.Selected
Time']}"
 source
 timeZone="#{
acdGroupsBean
loginBean.
selectItemsForReports
serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for
="groupsIds"/>AgentenAuswahl der ACD AgentenImage Removedtranslations-ignore
="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.
Agents']} :"
timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:
dualList sorted
hoursMinutesSeconds id="
true
timeTo"
 id
 value="
usersIds" value
#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['
usersIds
period'] le 18}"
 width
 partialSubmit="
200px" height="100px" available="
true">
<f:convertDateTime pattern="#{messages['
Common
DateFormat.
Duallist.Available
Time']
}" selected
}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{
messages
statisticsReportsBean.reportParams['
Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/>
<ice:message for="usersIds"/>AgentenstatusAuswahl der AgentenstatiImage Removed
period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

GranularitéSélection des tranches de temps dans le rapport
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
AcdAgentStatus
Granularity']} :"/>
<jt
<ice:
dualList 
selectOneMenu id="
agentStatusIds
granularity" 
 sorted="true" 
 value="#{statisticsReportsBean.reportParams['
agentStatusIds
granularity']}" 
 width
required="
200px
true" 
 height
styleClass="
100px" available
em20d7">
<f:selectItems value="#{
messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
statisticsReportsBean.selectItemsGranularity}"/>
</ice:selectOneMenu>
<ice:message for="
agentStatusIds
granularity"/>
Innerhalb / Ausserhalb aufgelegt (s)

Rapport-spécifique
Ces paramètres peuvent être spécifiés dans n'importe quel ordre.
WidgetCommentaireApparenceDéfinition XML
Groupes ACDSélection des groupes d'ACD
Image Added
Alternative zu KurzabbrecherImage Removed

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
HangUpSeconds
Groups']} :"/>
<ice:selectOneMenu 
<jt:dualList sorted="true" id="
hangUpSeconds
groupsIds" value="#{statisticsReportsBean.reportParams['
hangUpSeconds
groupsIds']}" width="200px" 
 required
height="
true
100px" 
 styleClass
available="
em20d7" partialSubmit="true">
<f:selectItems value
#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{
statisticsReportsBean
acdGroupsBean.
selectItemsHangUpSeconds
selectItemsForReports}"
/>
</ice:selectOneMenu>
/>
<ice:message for="
hangUpSeconds
groupsIds"/>
Innerhalb / Ausserhalb beantwortet (s) Alternative zu Service-LevelImage Removed

AgentsSélection des agents ACD
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
ServiceLevelSeconds
Agents']} :"/>
<ice:selectOneMenu 
<jt:dualList sorted="true" id="
serviceLevelSeconds
usersIds" value="#{statisticsReportsBean.reportParams['
serviceLevelSeconds
usersIds']}" width="200px" 
 required
height="
true
100px" 
 styleClass
available="
em20d7" partialSubmit="true">
<f:selectItems value
#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{
statisticsReportsBean
usersBean.
selectItemsServiceLevelSeconds
selectItemsForReports}"/>
</ice:selectOneMenu>
<ice:message for="
serviceLevelSeconds
usersIds"/>
InboxesAuswahl einer oder mehrere EingangspostfächerImage Removed

Statut Agent ACD
Sélection du statut de l'agent
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
Inboxes
AcdAgentStatus']} :"/>
<jt:dualList 
 sorted
id="
true
agentStatusIds" 
 id
sorted="
acdInboxesIds
true" value="#{statisticsReportsBean.reportParams['
acdInboxesIds
agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{
acdInboxesBean
acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="
acdInboxesIds
agentStatusIds"/>
IVR Statistik MarkerAuswahl einer oder mehrere IVR StatistikmarkerImage Removed





Seuil de raccrochage (s)Alternative aux raccrochages courts
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
IVRStatisticsMarkers
HangUpSeconds']} :"/>
<jt:dualList sorted="true" 
<ice:selectOneMenu id="
ivrStatisticsMarkersIds
hangUpSeconds" value="#{statisticsReportsBean.reportParams['
ivrStatisticsMarkersIds
hangUpSeconds']}" 
 width
required="
300px
true" 
 height
styleClass="
100px
em20d7" 
 available
partialSubmit="
#{messages['Common.Duallist.Available']}" selected
true">
<f:selectItems value="#{
messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"
statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="
ivrStatisticsMarkersIds"/>KonferenzAuswahl einer KonferenzImage Removed
hangUpSeconds"/>

Niveau de service (s) Alternative au niveau de service
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
Conference
ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="
conferencesID
serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['
conferencesID
serviceLevelSeconds']}" required="true" styleClass="
em20
em20d7" partialSubmit="true">
<f:selectItems value="#{
conferencesBean
statisticsReportsBean.
selectItems
selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="
conferencesID
serviceLevelSeconds"/>
KurzabbrecherSchwelle ab den Abbrecher in der Warteschleife gezählt werdenImage Removed

Boîtes de réceptionSélection d'une ou plusieurs boîtes aux lettres entrantes
Image Added

 Translations Ignore
<ice:outputText value="#{
loginBean.shortTexts
messages['StatisticsReports.execute.
ShortHangUpSeconds
Inboxes']} :"/>
<ice:selectOneMenu 
<jt:dualList sorted="true" id="
hangUpSeconds
acdInboxesIds" value="#{statisticsReportsBean.reportParams['
hangUpSeconds
acdInboxesIds']}
" required
" width="200px" height="
true
100px" 
 styleClass
available="
em20d7" partialSubmit="true">
<f:selectItems value
#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{
statisticsReportsBean
acdInboxesBean.
selectItemsHangUpSeconds
selectItemsForReports}"/>

</ice:selectOneMenu>

<ice:message for="
hangUpSeconds
acdInboxesIds"/>
ProzentwerteAuswahl ob Bericht Prozentwerte beinhalten sollImage Removed

Marqueur statistiques IVRSélection d'un ou plusieurs marqueurs statistiques IVR
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
ReportOptions
IVRStatisticsMarkers']} :"/>
<ice
<jt:
panelGroup id
dualList sorted="
panelGroupPercentValues
true" 
>
<ice:selectBooleanCheckbox 
 id="
percentValuesCheckBox
ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['
bPercentValues
ivrStatisticsMarkersIds']}
" partialSubmit="true"/>
<ice:outputText value
" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['
StatisticsReports
Common.
execute
Duallist.
PercentValues
Selected']}" 
/>
</ice:panelGroup>
source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="
percentValuesCheckBox
ivrStatisticsMarkersIds"/>
Reseller und Client (Verbundene Drop-Down Listen)Auswahl eines Resellers, und damit verbundener MandantImage Removed

ConférenceSélection d'une conférence
Image Added

 Translations Ignore
<ice:outputText 
 
 value="#{messages['StatisticsReports.execute.
Resellers
Conference']} 
 
 :"/>
<ice:selectOneMenu 
 
 id="
selectedResellersID
conferencesID" 
 
 value="#{statisticsReportsBean.reportParams['
selectedResellersID
conferencesID']}" 
 
 styleClass="
em20d7
em20" 
 
 partialSubmit="true
" valueChangeListener=
"
#{statisticsReportsBean.processValueChangeReportReseller}"
>
 
<f:selectItems 
 
 value="#{
resellersBean
conferencesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message 
 
 for="
selectedResellersID
conferencesID"/>

Raccrochages courtsSeuil à partir duquel sont comptés les appels annulés dans la boucle d'attente
Image Added

 Translations Ignore
<ice:outputText 
 id
value="
clientsLabelID" rendered="
#{
statisticsReportsBean
loginBean.
reportParams
shortTexts[
'selectedResellersID
'
] ne null}" value="#{messages['
StatisticsReports.execute.
Clients
ShortHangUpSeconds']} 
 
 :"/>
<ice:selectOneMenu 
 
 id="
selectedClientsID
hangUpSeconds" 
 rendered
value="#{statisticsReportsBean.reportParams['
selectedResellersID
hangUpSeconds']
 ne null
}" 
 value
required="
#{statisticsReportsBean.reportParams['selectedClientsID']}" 
true" styleClass="em20d7" 
 
 partialSubmit="true
" valueChangeListener=
"
#{statisticsReportsBean.processValueChangeReportClient}"
>
 
<f:selectItems 
 
 value="#{
clientsBean
statisticsReportsBean.
selectItems
selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message 
 
 for="
selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"
hangUpSeconds"/>
Routing ApplikationAuswahl einer Routing-ApplikationImage Removed

Valeurs en pourcentageSélection si le rapport doit contenir des valeurs en pourcentage
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
RoutingApplication
ReportOptions']} :"/>
<ice:
selectOneMenu 
panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="
routingApplicationsID
percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['
routingApplicationsID
bPercentValues']}
" styleClass="em20d7
" partialSubmit="true"/>
<f
<ice:
selectItems 
outputText value="#{
routingApplicationsBean.selectItems
messages['StatisticsReports.execute.PercentValues']}"/>
</ice:
selectOneMenu>
panelGroup>
<ice:message for="
routingApplicationsID
percentValuesCheckBox"/>
Servicelevel Schwellwert GelbAb welche Schwelle werden Zellen Gelb gefärbtImage Removed

Revendeur et client (listes déroulantes connectées)Sélection d'un revendeur et d'un client associé
Image Added
Image Added

 Translations Ignore
<ice:outputText value="#{
loginBean.shortTexts
messages['StatisticsReports.execute.
ServiceLevelThresholdYellow
Resellers']} :"/>
<ice:selectOneMenu id="
serviceLevelThresholdYellow
selectedResellersID" value="#{statisticsReportsBean.reportParams['
serviceLevelThresholdYellow
selectedResellersID']}"
 required="true" 
 styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{
selectItemsBean
resellersBean.
selectItems0to100
selectItems}"/>
</ice:selectOneMenu>
<ice:message for="
serviceLevelThresholdYellow Translations Ignore<ice:outputText 
selectedResellersID"/>
Servicelevel Schwellwert GrünAb welche Schwelle werden Zellen Grün gefärbtImage Removed
<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{
loginBean.shortTexts
messages['StatisticsReports.execute.
ServiceLevelThresholdGreen
Clients']} :"/>
<ice:selectOneMenu id="
serviceLevelThresholdGreen
selectedClientsID"
 value
 rendered="#{statisticsReportsBean.reportParams['
serviceLevelThresholdGreen
selectedResellersID'] ne null}"
 required
 value="
true" 
#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{
selectItemsBean
clientsBean.
selectItems0to100
selectItems}"/>
</ice:selectOneMenu>
<ice:message for
="serviceLevelThresholdGreen
="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>
Servicelevel-Zeit 1Servicelevel Schwelle 1 (s)Image Removed

Application de routageSélection d'une application de routage
Image Added

 Translations Ignore
<ice:outputText value="#{
loginBean.shortTexts
messages['StatisticsReports.execute.
ServiceLevelSeconds1
RoutingApplication']} :"/>
<ice:selectOneMenu id="
serviceLevelSeconds1
routingApplicationsID" value="#{statisticsReportsBean.reportParams['
serviceLevelSeconds1
routingApplicationsID']}
" required="true
" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{
selectItemsBean
routingApplicationsBean.
selectItems0to120
selectItems}"/>
</ice:selectOneMenu>
<ice:message for="
serviceLevelSeconds1
routingApplicationsID"/>
Servicelevel-Zeit 2Servicelevel Schwelle 2 (s)

Seuil de niveau de service jauneA partir de quel seuil les cellules sont colorées en jaune
Image Added
Image Removed

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.
ServiceLevelSeconds2
ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="
serviceLevelSeconds2
serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['
serviceLevelSeconds2
serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.
selectItems0to120
selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="
serviceLevelSeconds2
serviceLevelThresholdYellow"/>
Servicelevel-Zeit 3Servicelevel Schwelle 3 (s)Image Removed

Seuil de niveau de service VertÀ partir de quel seuil les cellules sont-elles colorées en vert
Image Added

 Translations Ignore
<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.
ServiceLevelSeconds3
ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="
serviceLevelSeconds3
serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['
serviceLevelSeconds3
serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.
selectItems0to120
selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="
serviceLevelSeconds3
serviceLevelThresholdGreen"/>
Service-Rufnummer
(Einfachauswahl)
Auswahl einer Service-RufnummerImage Removed

Temps Niveau de service 1 Seuil de niveau de service 1 (s)
Image Added

 Translations Ignore
<ice:outputText value="#{
messages
loginBean.shortTexts['StatisticsReports.execute.
ServiceNumbersID
ServiceLevelSeconds1']} :"/>
<ice:selectOneMenu id="
serviceNumbersID
serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['
serviceNumbersID
serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{
serviceNumbersBean
selectItemsBean.
selectItems
selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="
serviceNumbersID
serviceLevelSeconds1"/>
Service-Rufnummer (Mehrfachauswahl)Auswahl mehrere Service-Rufnummer(n)Image Removed

Temps Niveau de service 2Seuil de niveau de service 2 (s)Image Added

 Translations Ignore
<ice:outputText value="#{
messages
loginBean.shortTexts['StatisticsReports.execute.
ServiceNumbersID
ServiceLevelSeconds2']} :"/>
<jt:dualList sorted="true" 
<ice:selectOneMenu id="
serviceNumbersIds
serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['
serviceNumbersIds
serviceLevelSeconds2']}" 
 width
required="
300px
true" 
 height
styleClass="
100px
em20d7" 
 available
partialSubmit="
#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source
true">
<f:selectItems value="#{
serviceNumbersBean
selectItemsBean.
selectItemsList
selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="
serviceNumbersIds
serviceLevelSeconds2"/>
Transaction-CodesAuswahl einer oder mehrere Transaction-CodesImage Removed

Temps Niveau de service 3Seuil de niveau de service 3 (s)
Image Added

 Translations Ignore
<ice:outputText value="#{
acdclientmessages
loginBean.shortTexts['StatisticsReports.execute.
AcdCallMarkers
ServiceLevelSeconds3']} :"/>
<jt:dualList sorted="true" 
<ice:selectOneMenu id="
acdCallMarkersIds
serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['
acdCallMarkersIds
serviceLevelSeconds3']}" 
 width
required="
200px
true" 
 height
styleClass="
100px
em20d7" 
 available
partialSubmit="
#{messages['Common.Duallist.Available']}" selected
true">
<f:selectItems value="#{
messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="
acdCallMarkersIds
serviceLevelSeconds3"/>
Zusätzliche NBZ Web berücksichtigenOption, für NachbearbeitungszeitImage Removed

Numéro de service
(Choix unique)
Sélection d'un numéro de service
Image Added

 Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
ConsiderAdditionalPostCall
ServiceNumbersID']} :"/>
<ice:
panelGroup>
<ice:selectBooleanCheckbox 
selectOneMenu id="
considerAddionationalPostCallInterval
serviceNumbersID" value="#{statisticsReportsBean.reportParams['
considerAddionationalPostCallInterval
serviceNumbersID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{serviceNumbersBean.selectItems}"/>
</ice:
panelGroup>
selectOneMenu>
<ice:message for="
considerAddionationalPostCallInterval
serviceNumbersID"/>
Worckflow Konnektor (Mehrfachauswahl)
Auswahl mehrerer Worckflow Konnektor(en)Image Removed

Numéro de service (sélection multiple)
Sélection de plusieurs numéros de service

Image Added

 Translations Ignore
<ice:outputText value="#{messages[
'
'StatisticsReports.execute.
WorkFlowConnectors'
ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="
workFlowConnectorsIds
serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds'
workFlowConnectorsIds''
]}" width="
200px
300px" height="100px" available="#{messages['
'
Common.Duallist.Available'
'
]}" selected="#{messages['
'
Common.Duallist.Selected
'
']}" source="#{
workFlowConnectorsBean
serviceNumbersBean.
selectItemsForReports
selectItemsList}"/>
<ice:message for="
workFlowConnectorsIds
serviceNumbersIds"/>
Worckflow Monitorpunkte (Mehrfachauswahl)Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehörenImage Removed

Codes-transactionSélection d'un ou plusieurs codes de transaction
Image Added

 Translations Ignore
<ice:outputText value="#{
messages
acdclientmessages[
'
'StatisticsReports.execute.
WorkFlowMonitorPoints'
AcdCallMarkers']} :
" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}
"/>
<jt:dualList sorted="true" id="
workFlowMonitorPointsIds
acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds'
workFlowMonitorPointsIds''
]}" width="200px" height="100px" available="#{messages[
'
'Common.Duallist.Available
'
']}" selected="#{messages[
'
'Common.Duallist.Selected
'
']}" source="#{
workFlowMonitorPointsBean
acdCallMarkersBean.selectItemsForReports}
" rendered=
"
#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"
/>
<ice:message for="
workFlowMonitorPointsIds" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}
acdCallMarkersIds"/>