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Comment: Content imported from a Scroll Translations translation file.
Auswahl des Ausgabeformates
Sv translation
languageen

Can be used in almost all reports

To ensure consistency, the following widgets should be applied in exactly this order

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:


Widget
Kommentar
Comment
Aussehen
AppearanceXML
Definition
definition
Output format 

Selection of the output format

 

Ausgabeformat 

(PDF, CSV, HTML, XLS ...) 

Image Removed

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>

Zeitraum (mit Arbeitszeit)Auswahl des Zeitraumes mit ArbeitszeitImage Removed

Period

(From/To with Work Time)

Selection of the period with work time

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder Öffnungszeit

Period (From to with Opening Hours)Selection of the period with work time or opening hoursImage Modified


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
GranularitätAuswahl der Zeitscheiben in den BerichtImage Removed

GranularitySelection of time slices in the report

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/>
<ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7">
<f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/>
</ice:selectOneMenu>
<ice:message for="granularity"/>

Berichtspezifisch


Report-specific

These parameters can be specified in any orderDiese Parameter können gerne in einer beliebigen Reihenfolge angegeben werden.

Image Removed
WidgetKommentarCommentAussehenAppearanceXML Definitiondefinition
ACD GruppenGroupsAuswahl der Selecting the ACD GruppenGroupsImage Removed

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/>
<jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/>
<ice:message for="groupsIds"/>


AgentenAgentsAuswahl der Selecting the ACD AgentenAgentsImage Removed

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/>
<jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/>
<ice:message for="usersIds"/>


ACD Agent Status

Selecting the Agent Status

Image Added

AgentenstatusAuswahl der AgentenstatiImage Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>






Innerhalb / Ausserhalb aufgelegt Hangup Threshold (s)Alternative zu Kurzabbrecherto short hangups

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


Innerhalb / Ausserhalb beantwortet Service Level (s) Alternative zu to Service - LevelImage Removed

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>


InboxesAuswahl einer oder mehrere EingangspostfächerSelection of one or more incoming mailboxes

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>


IVR Statistik MarkerAuswahl einer oder mehrere IVR StatistikmarkerStatistics markerSelection of one or more IVR statistics markers

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>


ConferenceSelection of a conference

Image Added

KonferenzAuswahl einer KonferenzImage Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/>
<ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true">
<f:selectItems value="#{conferencesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="conferencesID"/>


Short hangupsThreshold from which canceled calls in the waiting loop are counted

Image Added

KurzabbrecherSchwelle ab den Abbrecher in der Warteschleife gezählt werdenImage Removed


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


Percent valuesSelection whether report should contain percentage values

Image Added

ProzentwerteAuswahl ob Bericht Prozentwerte beinhalten sollImage Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>


Reseller und and Client (Verbundene Drop-Down Listen)Auswahl eines Resellers, und damit verbundener MandantConnected drop-down lists)Selection of a reseller, and associated client

Image Added

Image Added
Image Removed


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>
<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>


Routing ApplikationAuswahl einer Routing-ApplikationApplicationSelection of a routing application

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/>
<ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{routingApplicationsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="routingApplicationsID"/>


Service Level Threshold YellowAt which threshold are cells stained yellow

Image Added

Servicelevel Schwellwert GelbAb welche Schwelle werden Zellen Gelb gefärbtImage Removed


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>


Service Level Threshold GreenAt what threshold are cells stained green

Image Added

Servicelevel Schwellwert GrünAb welche Schwelle werden Zellen Grün gefärbtImage Removed


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>


Servicelevel -Zeit 1Time1 Service Level Threshold Servicelevel Schwelle 1 (s)Image Removed

Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds1"/>


Servicelevel -Zeit 2Time2Service Level Threshold Servicelevel Schwelle 2 (s)


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds2"/>


Servicelevel -Zeit 3Time3Service Level Threshold Servicelevel Schwelle 3 (s)Image Removed

Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds3"/>


Service -RufnummerNumber

(EinfachauswahlSingle Choice)

Auswahl einer Service-RufnummerSelection of a Service Number

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{serviceNumbersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="serviceNumbersID"/>


Service -Rufnummer Number (Mehrfachauswahl)Auswahl mehrere Service-Rufnummer(n)multiple selection)

Selection of multiple service Numbers


Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>


Transaction-CodesAuswahl einer oder mehrere Transaction-CodesSelection of one or more transaction codes

Image Added

Image Removed


Translations Ignore

<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>

Zusätzliche NBZ Web berücksichtigenOption, für Nachbearbeitungszeit



Sv translation
languagede

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:

WidgetKommentarAussehenXML Definition
Ausgabeformat Auswahl des Ausgabeformates (PDF, CSV, HTML, XLS ...) Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.

ConsiderAdditionalPostCall

ReportFormat']} :"/>
<ice:

panelGroup>
<ice:selectBooleanCheckbox

selectOneMenu id="

considerAddionationalPostCallInterval

reportFormat" value="#{statisticsReportsBean.reportParams['

considerAddionationalPostCallInterval

ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:

panelGroup>

selectOneMenu>
<ice:message for="

considerAddionationalPostCallInterval

ReportFormat"/>

Worckflow Konnektor

Zeitraum (
Mehrfachauswahl
mit Arbeitszeit)Auswahl
mehrerer Worckflow Konnektor(en)Image Removed
des Zeitraumes mit ArbeitszeitImage Added


Translations Ignore

<ice:outputText value="#{messages[

'

'StatisticsReports.execute.

WorkFlowConnectors'

Period']} :"/>

<jt:dualList sorted="true"

<ice:selectOneMenu id="

workFlowConnectorsIds

Period" value="#{statisticsReportsBean.reportParams['period'

workFlowConnectorsIds''

]}"

width

required="

200px

true"

height

styleClass="

100px

em20d7"

available

partialSubmit="

#{messages[''Common.Duallist.Available'']}" selected

true" valueChangeListener="#{

messages[''Common.Duallist.Selected'']}" source

statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{

workFlowConnectorsBean

statisticsReportsBean.

selectItemsForReports

selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="

workFlowConnectorsIds
Translations Ignore

Period"/>

Worckflow Monitorpunkte (Mehrfachauswahl)Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehörenImage Removed
<ice:outputText value="#{messages[
'
'StatisticsReports.execute.
WorkFlowMonitorPoints
dtFrom'
'
]} :" rendered="#{statisticsReportsBean.
getReportParamLength(
reportParams['period'] eq 9 or statisticsReportsBean.reportParams['
'workFlowConnectorsIds'
period']
) gt 0
 eq 18}"/>
<jt:dualList sorted="true" 
<ice:selectInputDate id="
workFlowMonitorPointsIds
dtFrom" value="#{statisticsReportsBean.reportParams['
'workFlowMonitorPointsIds
dtFromComponent'
'
]}
" width
" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="
200px
true"
height
 popupDateFormat="
100px" available
yyyy-MM-dd HH:mm:ss" rendered="#{
messages
statisticsReportsBean.reportParams['
'Common.Duallist.Available'']}" selected
period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{
messages[''Common.Duallist.Selected'']}" source
statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{
workFlowMonitorPointsBean.selectItemsForReports
messages['DateFormat.DateTime']}"
rendered
 timeZone="#{
statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}
loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="
workFlowMonitorPointsIds
dtFrom" rendered="#{statisticsReportsBean.
getReportParamLength(
reportParams['period'] eq 9 or statisticsReportsBean.reportParams['
'workFlowConnectorsIds'
period']
) gt 0
 eq 18}"/>
Sv translation
languagede

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:

WidgetKommentarAussehenXML Definition
Ausgabeformat Auswahl des Ausgabeformates (PDF, CSV, HTML, XLS ...) Image Removed
Translations Ignore
<ice:outputText 
<ice:outputText value="#{messages['StatisticsReports.execute.
ReportFormat
dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:
selectOneMenu 
selectInputDate id="
reportFormat
dtTo" value="#{statisticsReportsBean.reportParams['
ReportFormat
dtToComponent']}"
required
 renderAsPopup="true"
styleClass
 renderMonthAsDropdown="
em20d7
true"
partialSubmit
 renderYearAsDropdown="true"
valueChangeListener
 popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.
processValueChangeReportFormat}
reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:
selectItems value
convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{
statisticsReportsBean
loginBean.
selectItemsReportFormats
serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:
selectOneMenu>
selectInputDate>
<ice:message for="
ReportFormat"/>
Zeitraum (mit Arbeitszeit)Auswahl des Zeitraumes mit ArbeitszeitImage Removed
Translations Ignore
<ice:outputText value
dtTo" rendered="#{
messages
statisticsReportsBean.reportParams['
StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{
period'] eq 9 or statisticsReportsBean.reportParams['period']
}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="Period"
 eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFromtimeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eqge 910 orand statisticsReportsBean.reportParams['period'] eqle 18}" />
<ice<jt:selectInputDatehoursMinutesSeconds id="dtFromtimeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['dtFromComponentperiod']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{ ge 10 and statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq le 18}" valueChangeListenerpartialSubmit="#{statisticsReportsBean.processValueChangePeriodDate}true">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTimeTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</icejt:selectInputDate>hoursMinutesSeconds>
<ice:message for="dtFromtimeFrom" rendered="#{statisticsReportsBean.reportParams['period'] eqge 910 orand statisticsReportsBean.reportParams['period'] eqle 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.dtTotimeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eqge 910 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder ÖffnungszeitImage Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

GranularitätAuswahl der Zeitscheiben in den BerichtImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/>
<ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7">
<f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/>
</ice:selectOneMenu>
<ice:message for="granularity"/>


Berichtspezifisch

Diese Parameter können gerne in einer beliebigen Reihenfolge angegeben werden.

WidgetKommentarAussehenXML Definition
ACD GruppenAuswahl der ACD GruppenImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/>
<jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/>
<ice:message for="groupsIds"/>


AgentenAuswahl der ACD AgentenImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/>
<jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/>
<ice:message for="usersIds"/>


AgentenstatusAuswahl der AgentenstatiImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>






Innerhalb / Ausserhalb aufgelegt (s)Alternative zu KurzabbrecherImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


Innerhalb / Ausserhalb beantwortet (s) Alternative zu Service-LevelImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>


InboxesAuswahl einer oder mehrere EingangspostfächerImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>


IVR Statistik MarkerAuswahl einer oder mehrere IVR StatistikmarkerImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>


KonferenzAuswahl einer KonferenzImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/>
<ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true">
<f:selectItems value="#{conferencesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="conferencesID"/>


KurzabbrecherSchwelle ab den Abbrecher in der Warteschleife gezählt werdenImage Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


ProzentwerteAuswahl ob Bericht Prozentwerte beinhalten sollImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>


Reseller und Client (Verbundene Drop-Down Listen)Auswahl eines Resellers, und damit verbundener MandantImage Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>
<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>

Routing ApplikationAuswahl einer Routing-ApplikationImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/>
<ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{routingApplicationsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="routingApplicationsID"/>


Servicelevel Schwellwert GelbAb welche Schwelle werden Zellen Gelb gefärbtImage Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>


Servicelevel Schwellwert GrünAb welche Schwelle werden Zellen Grün gefärbtImage Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>


Servicelevel-Zeit 1Servicelevel Schwelle 1 (s)Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds1"/>


Servicelevel-Zeit 2Servicelevel Schwelle 2 (s)Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds2"/>


Servicelevel-Zeit 3Servicelevel Schwelle 3 (s)Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds3"/>


Service-Rufnummer

(Einfachauswahl)

Auswahl einer Service-RufnummerImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{serviceNumbersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="serviceNumbersID"/>


Service-Rufnummer (Mehrfachauswahl)Auswahl mehrere Service-Rufnummer(n)Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>


Transaction-CodesAuswahl einer oder mehrere Transaction-CodesImage Added


Translations Ignore

<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>


Zusätzliche NBZ Web berücksichtigenOption, für NachbearbeitungszeitImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.ConsiderAdditionalPostCall']} :"/>
<ice:panelGroup>
<ice:selectBooleanCheckbox id="considerAddionationalPostCallInterval" value="#{statisticsReportsBean.reportParams['considerAddionationalPostCallInterval']}" partialSubmit="true"/>
</ice:panelGroup>
<ice:message for="considerAddionationalPostCallInterval"/>


Worckflow Konnektor (Mehrfachauswahl)

Auswahl mehrerer Worckflow Konnektor(en)Image Added


Translations Ignore

<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowConnectors'']} :"/>
<jt:dualList sorted="true" id="workFlowConnectorsIds" value="#{statisticsReportsBean.reportParams[''workFlowConnectorsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowConnectorsBean.selectItemsForReports}"/>
<ice:message for="workFlowConnectorsIds"/>


Worckflow Monitorpunkte (Mehrfachauswahl)Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehörenImage Added


Translations Ignore

<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowMonitorPoints'']} :" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<jt:dualList sorted="true" id="workFlowMonitorPointsIds" value="#{statisticsReportsBean.reportParams[''workFlowMonitorPointsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowMonitorPointsBean.selectItemsForReports}" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<ice:message for="workFlowMonitorPointsIds" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>






<ice:outputText value
Sv translation
languagefr

Peut être utilisé dans presque tous les rapports

Pour assurer la cohérence, les widgets suivants doivent être appliqués exactement dans cet ordre :


WidgetCommentaireApparenceDéfinition XML
Format de Sortie 

Sélection of the format de sortie

 (PDF, CSV, HTML, XLS ...) 

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>


Période

(Du/au avec le temps de travail)

Sélection de la période avec temps de travail

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['

dtToComponent

period']}"

renderAsPopup

required="true"

renderMonthAsDropdown

styleClass="

true

em20d7"

renderYearAsDropdown

partialSubmit="true

" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered=

"

#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"

valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">

<f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
<f:validator validatorId="dateValidatorReports

<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:

selectInputDate>

selectOneMenu>
<ice:message

for="

dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}

Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.
timeFrom
dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
/>
<jt
<ice:
hoursMinutesSeconds
selectInputDate id="
timeFrom
dtFrom" value="#{statisticsReportsBean.
timeFrom}" 
reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
partialSubmit
valueChangeListener="
true
#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.
Time
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</
jt
ice:
hoursMinutesSeconds>
selectInputDate>
<ice:message for="
timeFrom
dtFrom" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeTo
dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
/>
<jt
<ice:
hoursMinutesSeconds
selectInputDate id="
timeTo
dtTo" value="#{statisticsReportsBean.
timeTo}" rendered="#{statisticsReportsBean.
reportParams['
period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18
dtToComponent']}"
partialSubmit
renderAsPopup="true"
>
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo"
 renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
/>
Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder ÖffnungszeitImage Removed
Translations Ignore
valueChangeListener="#{
messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}"
statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:
selectItems
validator
value
validatorId="
#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}
dateValidatorReports"/>
</ice:
selectOneMenu>
selectInputDate>
<ice:message for="
Period"/><ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :
dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18
or statisticsReportsBean.reportParams['period'] eq 25
}"/>
<ice:
selectInputDate id="dtFrom"
outputText value="#{
statisticsReportsBean.reportParams
messages['
dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss
StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period']
eq
ge
9
10
or
and statisticsReportsBean.reportParams['period']
eq 18 or
le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period']
eq
le
25
18}"
valueChangeListener
partialSubmit="
#{statisticsReportsBean.processValueChangePeriodDate}
true">
 <f:convertDateTime pattern="#{messages['DateFormat.
DateTime
Time']}" timeZone="#{loginBean.serverTimeZone}"
/>
<f:validator validatorId="dateValidatorReports"
/>
</
ice
jt:
selectInputDate>
hoursMinutesSeconds>
<ice:message for="
dtFrom
timeFrom" rendered="#{statisticsReportsBean.reportParams['period']
eq
ge
9
10
or
and statisticsReportsBean.reportParams['period']
eq
le 18
or statisticsReportsBean.reportParams['period'] eq 25
}" />
<ice:outputText value="#{messages['StatisticsReports.execute.
dtTo
timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period']
eq
ge
9
10
or
and statisticsReportsBean.reportParams['period']
eq
le 18
or statisticsReportsBean.reportParams['period'] eq 25
}" />
<ice
<jt:
selectInputDate
hoursMinutesSeconds id="
dtTo
timeTo" value="#{statisticsReportsBean.
reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" 
timeTo}" rendered="#{statisticsReportsBean.reportParams['period']
eq
ge
9
10
or
and statisticsReportsBean.reportParams['period']
eq
le 18
or statisticsReportsBean.reportParams['period'] eq 25
}"
valueChangeListener
partialSubmit="
#{statisticsReportsBean.processValueChangePeriodDate}
true">
<f:convertDateTime pattern="#{messages['DateFormat.
DateTime
Time']}" timeZone="#{loginBean.
serverTimeZone}"/>
<f:validator validatorId="dateValidatorReports"
serverTimeZone}" />
</
ice
jt:
selectInputDate>
hoursMinutesSeconds>
<ice:message for="
dtTo
timeTo" rendered="#{statisticsReportsBean.reportParams['period']
eq
ge
9
10
or
and statisticsReportsBean.reportParams['period']
eq
le 18
or statisticsReportsBean.reportParams['period'] eq 25
}" />

Période (de à avec les heures d'ouverture)Choix de la période avec le temps de travail ou les heures d'ouvertureImage Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.
OpeningTimes
Period']} :
" rendered=
"
#{statisticsReportsBean.reportParams['period'] ge 19}"
/>
<ice:selectOneMenu id="
OpeningTimes
Period" value="#{statisticsReportsBean.reportParams['
openingTimes
period']}" required="true" styleClass="
em20
em20d7" partialSubmit="true"
rendered
valueChangeListener="#{statisticsReportsBean.
reportParams['period'] ge 19
processValueChangePeriodDate}">
 <f:selectItems value="#{
openingTimesBean
statisticsReportsBean.
selectItems
selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="
OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}
Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeFrom
dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"
/>
<jt
<ice:
hoursMinutesSeconds
selectInputDate id="
timeFrom
dtFrom" value="#{statisticsReportsBean.
timeFrom}" 
reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period']
ge 10 and
eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period']
le
eq
18
25}"
partialSubmit
valueChangeListener="
true
#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.
Time
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</
jt
ice:
hoursMinutesSeconds>
selectInputDate>
<ice:message for="
timeFrom
dtFrom" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"
/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeTo
dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"
/>
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"
partialSubmit
valueChangeListener="
true
#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.
Time
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</
jt
ice:
hoursMinutesSeconds>
selectInputDate>
<ice:message for="
timeTo
dtTo" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18
}" />GranularitätAuswahl der Zeitscheiben in den BerichtImage Removedtranslations-ignore
 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
Granularity
OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="
granularity
OpeningTimes" value="#{statisticsReportsBean.reportParams['
granularity
openingTimes']}" required="true" styleClass="
em20d7
em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{
statisticsReportsBean
openingTimesBean.
selectItemsGranularity
selectItems}"/>
</ice:selectOneMenu>
<ice:message for="
granularity"/>