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Comment: Content imported from a Scroll Translations translation file.
Auswahl des Ausgabeformates
Sv translation
languageen

Can be used in almost all reports

To ensure consistency, the following widgets should be applied in exactly this order

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:


Widget
Kommentar
Comment
Aussehen
AppearanceXML
Definition
definition
Output format 

Selection of the output format

 

Ausgabeformat 

(PDF, CSV, HTML, XLS ...) 

Image Added

Image Removed


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.ReportFormat']}

:"/>
<ice:selectOneMenu

id="reportFormat"

value="#{statisticsReportsBean.reportParams['ReportFormat']}"

required="true"

styleClass="em20d7"

partialSubmit="true"

valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">

<f:selectItems

value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message

for="ReportFormat"/>

Zeitraum (mit Arbeitszeit)Auswahl des Zeitraumes mit ArbeitszeitImage Removed

Period

(From/To with Work Time)

Selection of the period with work time

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.Period']}

:"/>
<ice:selectOneMenu

id="Period"

value="#{statisticsReportsBean.reportParams['period']}"

required="true"

styleClass="em20d7"

partialSubmit="true"

valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">

<f:selectItems

value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message

for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder ÖffnungszeitImage Removed

Period (From to with Opening Hours)Selection of the period with work time or opening hoursImage Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
GranularitätAuswahl der Zeitscheiben in den BerichtImage Removed

GranularitySelection of time slices in the report

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.Granularity']}

:"/>
<ice:selectOneMenu

id="granularity"

value="#{statisticsReportsBean.reportParams['granularity']}"

required="true"

styleClass="em20d7">

<f:selectItems

value="#{statisticsReportsBean.selectItemsGranularity}"/>
</ice:selectOneMenu>
<ice:message

for="granularity"/>

Berichtspezifisch


Report-specific

These parameters can be specified in any orderDiese Parameter können gerne in einer beliebigen Reihenfolge angegeben werden.

Widget
Kommentar
Comment
Aussehen
AppearanceXML
Definition
definition
ACD
Gruppen
Groups
Auswahl der ACD GruppenImage Removed
Selecting the ACD Groups

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.Groups']}

:"/>
<jt:dualList

sorted="true"

id="groupsIds"

value="#{statisticsReportsBean.reportParams['groupsIds']}"

width="200px"

height="100px"

available="#{messages['Common.Duallist.Available']}"

selected="#{messages['Common.Duallist.Selected']}"

source="#{acdGroupsBean.selectItemsForReports}"/>
<ice:message

for="groupsIds"/>

Agenten

Agents
Auswahl der ACD AgentenImage Removed
Selecting the ACD Agents

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.Agents']}

:"/>
<jt:dualList

sorted="true"

id="usersIds"

value="#{statisticsReportsBean.reportParams['usersIds']}"

width="200px"

height="100px"

available="#{messages['Common.Duallist.Available']}"

selected="#{messages['Common.Duallist.Selected']}"

source="#{usersBean.selectItemsForReports}"/>
<ice:message

for="usersIds"/>

AgentenstatusAuswahl der AgentenstatiImage Removed


ACD Agent Status

Selecting the Agent Status

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.AcdAgentStatus']}

:"/>
<jt:dualList

id="agentStatusIds"

sorted="true"

value="#{statisticsReportsBean.reportParams['agentStatusIds']}"

width="200px"

height="100px"

available="#{messages['Common.Duallist.Available']}"

selected="#{messages['Common.Duallist.Selected']}"

source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message

for="agentStatusIds"/>

    Innerhalb / Ausserhalb aufgelegt





Hangup Threshold (s)Alternative
zu KurzabbrecherImage Removed
to short hangups

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.HangUpSeconds']}

:"/>
<ice:selectOneMenu

id="hangUpSeconds"

value="#{statisticsReportsBean.reportParams['hangUpSeconds']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message

for="hangUpSeconds"/>

Innerhalb / Ausserhalb beantwortet

Service Level (s) Alternative
zu
to Service
-
Level
Image Removed

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']}

:"/>
<ice:selectOneMenu

id="serviceLevelSeconds"

value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message

for="serviceLevelSeconds"/>


Inboxes
Auswahl einer oder mehrere EingangspostfächerImage Removed
Selection of one or more incoming mailboxes

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.Inboxes']}

:"/>
<jt:dualList

sorted="true"

id="acdInboxesIds"

value="#{statisticsReportsBean.reportParams['acdInboxesIds']}"

width="200px"

height="100px"

available="#{messages['Common.Duallist.Available']}"

selected="#{messages['Common.Duallist.Selected']}"

source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message

for="acdInboxesIds"/>


IVR
Statistik MarkerAuswahl einer oder mehrere IVR StatistikmarkerImage Removed
Statistics markerSelection of one or more IVR statistics markers

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']}

:"/>
<jt:dualList

sorted="true"

id="ivrStatisticsMarkersIds"

value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}"

width="300px"

height="100px"

available="#{messages['Common.Duallist.Available']}"

selected="#{messages['Common.Duallist.Selected']}"

source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message

for="ivrStatisticsMarkersIds"/>

KonferenzAuswahl einer KonferenzImage Removed

ConferenceSelection of a conference

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.Conference']}

:"/>
<ice:selectOneMenu

id="conferencesID"

value="#{statisticsReportsBean.reportParams['conferencesID']}"

styleClass="em20"

partialSubmit="true">

<f:selectItems

value="#{conferencesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message

for="conferencesID"/>

KurzabbrecherSchwelle ab den Abbrecher in der Warteschleife gezählt werdenImage Removed

Short hangupsThreshold from which canceled calls in the waiting loop are counted

Image Added


Translations Ignore

<ice:outputText

value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']}

:"/>
<ice:selectOneMenu

id="hangUpSeconds"

value="#{statisticsReportsBean.reportParams['hangUpSeconds']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message

for="hangUpSeconds"/>

ProzentwerteAuswahl ob Bericht Prozentwerte beinhalten sollImage Removed

Percent valuesSelection whether report should contain percentage values

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.ReportOptions']}

:"/>
<ice:panelGroup

id="panelGroupPercentValues">

<ice:selectBooleanCheckbox

id="percentValuesCheckBox"

value="#{statisticsReportsBean.reportParams['bPercentValues']}"

partialSubmit="true"/>

<ice:outputText

value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message

for="percentValuesCheckBox"/>


Reseller
und
and Client (
Verbundene Drop-Down Listen)
Connected drop-down lists)Selection of a reseller, and associated client

Image Added

Image Added


Translations Ignore
Auswahl eines Resellers, und damit verbundener MandantImage Removed
<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>
<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>


Routing
ApplikationAuswahl einer Routing-ApplikationImage Removed
ApplicationSelection of a routing application

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.RoutingApplication']}

:"/>
<ice:selectOneMenu

id="routingApplicationsID"

value="#{statisticsReportsBean.reportParams['routingApplicationsID']}"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{routingApplicationsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message

for="routingApplicationsID"/>

Servicelevel Schwellwert GelbAb welche Schwelle werden Zellen Gelb gefärbtImage Removed


Service Level Threshold YellowAt which threshold are cells stained yellow

Image Added


Translations Ignore

<ice:outputText

value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']}

:"/>
<ice:selectOneMenu

id="serviceLevelThresholdYellow"

value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message

for="serviceLevelThresholdYellow"/>

Servicelevel Schwellwert GrünAb welche Schwelle werden Zellen Grün gefärbtImage Removed

Service Level Threshold GreenAt what threshold are cells stained green

Image Added


Translations Ignore

<ice:outputText

value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']}

:"/>
<ice:selectOneMenu

id="serviceLevelThresholdGreen"

value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message

for="serviceLevelThresholdGreen"/>


Servicelevel
-Zeit 1
Time1 Service Level Threshold
Servicelevel Schwelle
1 (s)

Image Added

Image Removed


Translations Ignore

<ice:outputText

value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']}

:"/>
<ice:selectOneMenu

id="serviceLevelSeconds1"

value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message

for="serviceLevelSeconds1"/>


Servicelevel
-Zeit 2
Time2Service Level Threshold
Servicelevel Schwelle
2 (s)Image Modified


Translations Ignore

<ice:outputText

value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']}

:"/>
<ice:selectOneMenu

id="serviceLevelSeconds2"

value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message

for="serviceLevelSeconds2"/>


Servicelevel
-Zeit 3
Time3Service Level Threshold
Servicelevel Schwelle
3 (s)
Image Removed

Image Added


Translations Ignore

<ice:outputText

value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']}

:"/>
<ice:selectOneMenu

id="serviceLevelSeconds3"

value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}"

required="true"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message

for="serviceLevelSeconds3"/>


Service

-Rufnummer

Number

(

Einfachauswahl

Single Choice)

Auswahl einer Service-RufnummerImage Removed
Selection of a Service Number

Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.ServiceNumbersID']}

:"/>
<ice:selectOneMenu

id="serviceNumbersID"

value="#{statisticsReportsBean.reportParams['serviceNumbersID']}"

styleClass="em20d7"

partialSubmit="true">

<f:selectItems

value="#{serviceNumbersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message

for="serviceNumbersID"/>


Service
-Rufnummer
Number (
Mehrfachauswahl
multiple selection)
Auswahl mehrere Service-Rufnummer(n)Image Removed

Selection of multiple service Numbers


Image Added


Translations Ignore

<ice:outputText

value="#{messages['StatisticsReports.execute.ServiceNumbersID']}

:"/>
<jt:dualList

sorted="true"

id="serviceNumbersIds"

value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}"

width="300px"

height="100px"

available="#{messages['Common.Duallist.Available']}"

selected="#{messages['Common.Duallist.Selected']}"

source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message

for="serviceNumbersIds"/>


Transaction-Codes
Auswahl einer oder mehrere Transaction-CodesImage Removed
Selection of one or more transaction codes

Image Added


Translations Ignore

<ice:outputText

value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']}

:"/>
<jt:dualList

sorted="true"

id="acdCallMarkersIds"

value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}"

width="200px"

height="100px"

available="#{messages['Common.Duallist.Available']}"

selected="#{messages['Common.Duallist.Selected']}"

source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message

for="acdCallMarkersIds"/>




<ice:outputText
Sv translation
languagede

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:

Verwendbar in fast allen Berichten

Um die Konsistenz zu gewähren, sollten folgende Widgets in genau dieser Reihenfolge angewendet werden:

WidgetKommentarAussehenXML Definition
Ausgabeformat Auswahl des Ausgabeformates (PDF, CSV, HTML, XLS ...) Image Added


Translations Ignore

<ice:outputText

Zusätzliche NBZ Web berücksichtigenOption, für NachbearbeitungszeitImage Removed

value="#{messages['StatisticsReports.execute.

ConsiderAdditionalPostCall

ReportFormat']}

:"/>
<ice:

panelGroup>
<ice:selectBooleanCheckbox

selectOneMenu id="

considerAddionationalPostCallInterval

reportFormat"

value="#{statisticsReportsBean.reportParams['

considerAddionationalPostCallInterval

ReportFormat']}"

required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:

panelGroup>

selectOneMenu>
<ice:message

for="

considerAddionationalPostCallInterval

ReportFormat"/>

Worckflow Konnektor

Zeitraum (
Mehrfachauswahl
mit Arbeitszeit)Auswahl
mehrerer Worckflow Konnektor(en)Image Removed
des Zeitraumes mit ArbeitszeitImage Added


Translations Ignore

<ice:outputText

value="#{messages['

'

StatisticsReports.execute.

WorkFlowConnectors'

Period']}

:"/>

<jt:dualList sorted="true"

<ice:selectOneMenu id="

workFlowConnectorsIds

Period"

value="#{statisticsReportsBean.reportParams['

'workFlowConnectorsIds'

period']}"

width

required="

200px

true"

height

styleClass="

100px

em20d7"

available

partialSubmit="

#{messages[''Common.Duallist.Available'']}" selected

true" valueChangeListener="#{

messages[''Common.Duallist.Selected'']}" source

statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{

workFlowConnectorsBean

statisticsReportsBean.

selectItemsForReports

selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message

for="

workFlowConnectorsIds

Period"/>

Worckflow Monitorpunkte (Mehrfachauswahl)Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehörenImage Removed
<ice:outputText value="#{messages['
'
StatisticsReports.execute.
WorkFlowMonitorPoints'
dtFrom']} :" rendered="#{statisticsReportsBean.
getReportParamLength(statisticsReportsBean.
reportParams['
'workFlowConnectorsIds'
period'] eq 9 or statisticsReportsBean.reportParams['period']
)
gt
eq
0
18}"/>
<jt
<ice:
dualList sorted="true" 
selectInputDate id="
workFlowMonitorPointsIds
dtFrom" value="#{statisticsReportsBean.reportParams['
'workFlowMonitorPointsIds'
dtFromComponent']}"
width
renderAsPopup="true" renderMonthAsDropdown="
200px
true"
height
renderYearAsDropdown="
100px
true"
available="#{messages[''Common.Duallist.Available'']}" selected
popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{
messages
statisticsReportsBean.reportParams['
'Common.Duallist.Selected'']
period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"
source
valueChangeListener="#{
workFlowMonitorPointsBean
statisticsReportsBean.
selectItemsForReports
processValueChangePeriodDate}"
rendered
>
 <f:convertDateTime pattern="#{
statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams
messages['
'workFlowConnectorsIds
DateFormat.DateTime'
']) gt 0}"/>
]}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="
workFlowMonitorPointsIds
dtFrom" rendered="#{statisticsReportsBean.
getReportParamLength(
reportParams['period'] eq 9 or statisticsReportsBean.reportParams['
'workFlowConnectorsIds'
period']
)
gt
eq
0
WidgetKommentarAussehenXML Definition
Ausgabeformat Auswahl des Ausgabeformates (PDF, CSV, HTML, XLS ...) Image Removed<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :
18}"/>
    
Sv translation
languagede
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:
selectOneMenu
selectInputDate id="
reportFormat
dtTo" value="#{statisticsReportsBean.reportParams['
ReportFormat
dtToComponent']}"
required
renderAsPopup="true"
styleClass
renderMonthAsDropdown="
em20d7
true"
partialSubmit
renderYearAsDropdown="true"
valueChangeListener
popupDateFormat="
#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value
yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.
selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>		Zeitraum (mit Arbeitszeit)Auswahl des Zeitraumes mit ArbeitszeitImage Removed<ice:outputText value
reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['
StatisticsReports
DateFormat.
execute.Period
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:
selectOneMenu
message
id
for="
Period
dtTo"
value
rendered="#{statisticsReportsBean.reportParams['period']
}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
<f:selectItems value="#{statisticsReportsBean.selectItemsPeriod}"/>
</ice:selectOneMenu>
<ice:message for="Period
 eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
dtFrom
timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period']
eq
ge
9
10
or
and statisticsReportsBean.reportParams['period']
eq
le 18}" />
<ice
<jt:
selectInputDate
hoursMinutesSeconds id="
dtFrom
timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams[
'dtFromComponent']
'period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}"
renderAsPopup
partialSubmit="true"
renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or 
>
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder ÖffnungszeitImage Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:selectItems value="#{statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:selectOneMenu>
<ice:message for="Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtFrom" value="#{statisticsReportsBean.reportParams['dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="dtTo" value="#{statisticsReportsBean.reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.OpeningTimes']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:selectOneMenu id="OpeningTimes" value="#{statisticsReportsBean.reportParams['openingTimes']}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}">
 <f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge 19}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice:outputText value="#{messages['StatisticsReports.execute.timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />

GranularitätAuswahl der Zeitscheiben in den BerichtImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/>
<ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7">
<f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"/>
</ice:selectOneMenu>
<ice:message for="granularity"/>


Berichtspezifisch

Diese Parameter können gerne in einer beliebigen Reihenfolge angegeben werden.

WidgetKommentarAussehenXML Definition
ACD GruppenAuswahl der ACD GruppenImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Groups']} :"/>
<jt:dualList sorted="true" id="groupsIds" value="#{statisticsReportsBean.reportParams['groupsIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdGroupsBean.selectItemsForReports}"/>
<ice:message for="groupsIds"/>


AgentenAuswahl der ACD AgentenImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Agents']} :"/>
<jt:dualList sorted="true" id="usersIds" value="#{statisticsReportsBean.reportParams['usersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{usersBean.selectItemsForReports}"/>
<ice:message for="usersIds"/>


AgentenstatusAuswahl der AgentenstatiImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.AcdAgentStatus']} :"/>
<jt:dualList id="agentStatusIds" sorted="true" value="#{statisticsReportsBean.reportParams['agentStatusIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdAgentStatusBean.selectItemsForReports}"/>
<ice:message for="agentStatusIds"/>






Innerhalb / Ausserhalb aufgelegt (s)Alternative zu KurzabbrecherImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.HangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


Innerhalb / Ausserhalb beantwortet (s) Alternative zu Service-LevelImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceLevelSeconds']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsServiceLevelSeconds}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds"/>


InboxesAuswahl einer oder mehrere EingangspostfächerImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Inboxes']} :"/>
<jt:dualList sorted="true" id="acdInboxesIds" value="#{statisticsReportsBean.reportParams['acdInboxesIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdInboxesBean.selectItemsForReports}"/>
<ice:message for="acdInboxesIds"/>


IVR Statistik MarkerAuswahl einer oder mehrere IVR StatistikmarkerImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.IVRStatisticsMarkers']} :"/>
<jt:dualList sorted="true" id="ivrStatisticsMarkersIds" value="#{statisticsReportsBean.reportParams['ivrStatisticsMarkersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{ivrStatisticsMarkersBean.selectItemsForReports}"/>
<ice:message for="ivrStatisticsMarkersIds"/>


KonferenzAuswahl einer KonferenzImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Conference']} :"/>
<ice:selectOneMenu id="conferencesID" value="#{statisticsReportsBean.reportParams['conferencesID']}" styleClass="em20" partialSubmit="true">
<f:selectItems value="#{conferencesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="conferencesID"/>


KurzabbrecherSchwelle ab den Abbrecher in der Warteschleife gezählt werdenImage Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ShortHangUpSeconds']} :"/>
<ice:selectOneMenu id="hangUpSeconds" value="#{statisticsReportsBean.reportParams['hangUpSeconds']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{statisticsReportsBean.selectItemsHangUpSeconds}"/>
</ice:selectOneMenu>
<ice:message for="hangUpSeconds"/>


ProzentwerteAuswahl ob Bericht Prozentwerte beinhalten sollImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportOptions']} :"/>
<ice:panelGroup id="panelGroupPercentValues">
<ice:selectBooleanCheckbox id="percentValuesCheckBox" value="#{statisticsReportsBean.reportParams['bPercentValues']}" partialSubmit="true"/>
<ice:outputText value="#{messages['StatisticsReports.execute.PercentValues']}"/>
</ice:panelGroup>
<ice:message for="percentValuesCheckBox"/>


Reseller und Client (Verbundene Drop-Down Listen)Auswahl eines Resellers, und damit verbundener MandantImage Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Resellers']} :"/>
<ice:selectOneMenu id="selectedResellersID" value="#{statisticsReportsBean.reportParams['selectedResellersID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportReseller}">
 <f:selectItems value="#{resellersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedResellersID"/>
<ice:outputText id="clientsLabelID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{messages['StatisticsReports.execute.Clients']} :"/>
<ice:selectOneMenu id="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}" value="#{statisticsReportsBean.reportParams['selectedClientsID']}" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportClient}">
 <f:selectItems value="#{clientsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="selectedClientsID" rendered="#{statisticsReportsBean.reportParams['selectedResellersID'] ne null}"/>

Routing ApplikationAuswahl einer Routing-ApplikationImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.RoutingApplication']} :"/>
<ice:selectOneMenu id="routingApplicationsID" value="#{statisticsReportsBean.reportParams['routingApplicationsID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{routingApplicationsBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="routingApplicationsID"/>


Servicelevel Schwellwert GelbAb welche Schwelle werden Zellen Gelb gefärbtImage Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdYellow']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdYellow" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdYellow']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdYellow"/>


Servicelevel Schwellwert GrünAb welche Schwelle werden Zellen Grün gefärbtImage Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelThresholdGreen']} :"/>
<ice:selectOneMenu id="serviceLevelThresholdGreen" value="#{statisticsReportsBean.reportParams['serviceLevelThresholdGreen']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to100}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelThresholdGreen"/>


Servicelevel-Zeit 1Servicelevel Schwelle 1 (s)Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds1']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds1" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds1']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds1"/>


Servicelevel-Zeit 2Servicelevel Schwelle 2 (s)Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds2']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds2" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds2']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds2"/>


Servicelevel-Zeit 3Servicelevel Schwelle 3 (s)Image Added


Translations Ignore

<ice:outputText value="#{loginBean.shortTexts['StatisticsReports.execute.ServiceLevelSeconds3']} :"/>
<ice:selectOneMenu id="serviceLevelSeconds3" value="#{statisticsReportsBean.reportParams['serviceLevelSeconds3']}" required="true" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{selectItemsBean.selectItems0to120}"/>
</ice:selectOneMenu>
<ice:message for="serviceLevelSeconds3"/>


Service-Rufnummer

(Einfachauswahl)

Auswahl einer Service-RufnummerImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<ice:selectOneMenu id="serviceNumbersID" value="#{statisticsReportsBean.reportParams['serviceNumbersID']}" styleClass="em20d7" partialSubmit="true">
<f:selectItems value="#{serviceNumbersBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="serviceNumbersID"/>


Service-Rufnummer (Mehrfachauswahl)Auswahl mehrere Service-Rufnummer(n)Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ServiceNumbersID']} :"/>
<jt:dualList sorted="true" id="serviceNumbersIds" value="#{statisticsReportsBean.reportParams['serviceNumbersIds']}" width="300px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{serviceNumbersBean.selectItemsList}"/>
<ice:message for="serviceNumbersIds"/>


Transaction-CodesAuswahl einer oder mehrere Transaction-CodesImage Added


Translations Ignore

<ice:outputText value="#{acdclientmessages['StatisticsReports.execute.AcdCallMarkers']} :"/>
<jt:dualList sorted="true" id="acdCallMarkersIds" value="#{statisticsReportsBean.reportParams['acdCallMarkersIds']}" width="200px" height="100px" available="#{messages['Common.Duallist.Available']}" selected="#{messages['Common.Duallist.Selected']}" source="#{acdCallMarkersBean.selectItemsForReports}"/>
<ice:message for="acdCallMarkersIds"/>


Zusätzliche NBZ Web berücksichtigenOption, für NachbearbeitungszeitImage Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.ConsiderAdditionalPostCall']} :"/>
<ice:panelGroup>
<ice:selectBooleanCheckbox id="considerAddionationalPostCallInterval" value="#{statisticsReportsBean.reportParams['considerAddionationalPostCallInterval']}" partialSubmit="true"/>
</ice:panelGroup>
<ice:message for="considerAddionationalPostCallInterval"/>


Worckflow Konnektor (Mehrfachauswahl)

Auswahl mehrerer Worckflow Konnektor(en)Image Added


Translations Ignore

<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowConnectors'']} :"/>
<jt:dualList sorted="true" id="workFlowConnectorsIds" value="#{statisticsReportsBean.reportParams[''workFlowConnectorsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowConnectorsBean.selectItemsForReports}"/>
<ice:message for="workFlowConnectorsIds"/>


Worckflow Monitorpunkte (Mehrfachauswahl)Auswahl mehrerer Worckflow Monitorpunkt(e), die zu einem Worckflow Konnektor gehörenImage Added


Translations Ignore

<ice:outputText value="#{messages[''StatisticsReports.execute.WorkFlowMonitorPoints'']} :" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<jt:dualList sorted="true" id="workFlowMonitorPointsIds" value="#{statisticsReportsBean.reportParams[''workFlowMonitorPointsIds'']}" width="200px" height="100px" available="#{messages[''Common.Duallist.Available'']}" selected="#{messages[''Common.Duallist.Selected'']}" source="#{workFlowMonitorPointsBean.selectItemsForReports}" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>
<ice:message for="workFlowMonitorPointsIds" rendered="#{statisticsReportsBean.getReportParamLength(statisticsReportsBean.reportParams[''workFlowConnectorsIds'']) gt 0}"/>






Image Removed
Sv translation
languagefr

Peut être utilisé dans presque tous les rapports

Pour assurer la cohérence, les widgets suivants doivent être appliqués exactement dans cet ordre :


WidgetCommentaireApparenceDéfinition XML
Format de Sortie 

Sélection of the format de sortie

 (PDF, CSV, HTML, XLS ...) 

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.ReportFormat']} :"/>
<ice:selectOneMenu id="reportFormat" value="#{statisticsReportsBean.reportParams['ReportFormat']}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangeReportFormat}">
<f:selectItems value="#{statisticsReportsBean.selectItemsReportFormats}"/>
</ice:selectOneMenu>
<ice:message for="ReportFormat"/>


Période

(Du/au avec le temps de travail)

Sélection de la période avec temps de travail

Image Added


Translations Ignore

<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:selectOneMenu id="Period" value="#{statisticsReportsBean.reportParams['period']

eq 18}"

}" required="true" styleClass="em20d7" partialSubmit="true" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">

<f:

convertDateTime pattern

selectItems value="#{

messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
<f:validator validatorId="dateValidatorReports"

statisticsReportsBean.selectItemsPeriod}"/>
</ice:

selectInputDate>

selectOneMenu>
<ice:message

for="dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}

for="Period"/>

<ice:outputText value="#{messages['StatisticsReports.execute.
dtTo
dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:selectInputDate id="
dtTo
dtFrom" value="#{statisticsReportsBean.reportParams['
dtToComponent
dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="
dtTo
dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeFrom
dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
/>
<jt
<ice:
hoursMinutesSeconds
selectInputDate id="
timeFrom
dtTo" value="#{statisticsReportsBean.
timeFrom}" 
reportParams['dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
partialSubmit
valueChangeListener="
true
#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.
Time
DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</
jt
ice:
hoursMinutesSeconds>
selectInputDate>
<ice:message for="
timeFrom
dtTo" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18}"
/>
<ice:outputText value="#{messages['StatisticsReports.execute.
timeTo
timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="
timeTo
timeFrom" value="#{statisticsReportsBean.
timeTo
timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="
timeTo
timeFrom" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
Zeitraum (mit Arbeitszeit oder Öffnungszeit)Auswahl des Zeitraumes mit Arbeitszeit oder Öffnungszeit
<ice:outputText value="#{messages['StatisticsReports.execute.
Period
timeTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<ice
<jt:
selectOneMenu
hoursMinutesSeconds id="
Period
timeTo" value="#{statisticsReportsBean.timeTo}" rendered="#{statisticsReportsBean.reportParams['period']
}" required="true" styleClass="em20d7"
 ge 10 and statisticsReportsBean.reportParams['period'] le 18}" partialSubmit="true">
<f:convertDateTime
valueChangeListener
pattern="#{
statisticsReportsBean.processValueChangePeriodDate
messages['DateFormat.Time']}"
>
<f:selectItems value
 timeZone="#{
statisticsReportsBean
loginBean.
selectItemsPeriodWithOpeningTimes
serverTimeZone}" />
</
ice
jt:
selectOneMenu>
hoursMinutesSeconds>
<ice:message for="
Period"/><ice:outputText value="#{messages['StatisticsReports.execute.dtFrom']} :
timeTo" rendered="#{statisticsReportsBean.reportParams['period']
eq
ge
9
10
or
and statisticsReportsBean.reportParams['period']
eq
le 18
or statisticsReportsBean.reportParams['period'] eq 25}
}" />

Période (de à avec les heures d'ouverture)Choix de la période avec le temps de travail ou les heures d'ouvertureImage Added


Translations Ignore
<ice:outputText value="#{messages['StatisticsReports.execute.Period']} :"/>
<ice:
selectInputDate
selectOneMenu id="
dtFrom
Period" value="#{statisticsReportsBean.reportParams['
dtFromComponent
period']}"
renderAsPopup
required="true"
renderMonthAsDropdown
styleClass="
true
em20d7"
renderYearAsDropdown
partialSubmit="true
" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered=
"
#{statisticsReportsBean.reportParams['period'] eq 9 or
statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" 
valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:
convertDateTime
selectItems
pattern
value="#{
messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
<f:validator validatorId="dateValidatorReports
statisticsReportsBean.selectItemsPeriodWithOpeningTimes}"/>
</ice:
selectInputDate>
selectOneMenu>
<ice:message for="
dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}
Period"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
dtTo
dtFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:selectInputDate id="
dtTo
dtFrom" value="#{statisticsReportsBean.reportParams['
dtToComponent
dtFromComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true" popupDateFormat="yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="
dtTo
dtFrom" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period'] eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['StatisticsReports.execute.
OpeningTimes
dtTo']} :" rendered="#{statisticsReportsBean.reportParams['period'] eq 9 or statisticsReportsBean.reportParams['period']
ge 19
 eq 18 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:
selectOneMenu
selectInputDate id="
OpeningTimes
dtTo" value="#{statisticsReportsBean.reportParams['
openingTimes']}" required
dtToComponent']}" renderAsPopup="true" renderMonthAsDropdown="true" renderYearAsDropdown="true"
styleClass
popupDateFormat="
em20
yyyy-MM-dd HH:mm:ss" rendered="#{statisticsReportsBean.reportParams['period']
ge 19}">
<f:selectItems value="#{openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{
eq 9 or statisticsReportsBean.reportParams['period'] eq
ge 19}"/><ice:outputText value="#{messages['StatisticsReports.execute.timeFrom']} :" rendered
18 or statisticsReportsBean.reportParams['period'] eq 25}" valueChangeListener="#{statisticsReportsBean.
reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}" />
<jt:hoursMinutesSeconds id="timeFrom" value="#{statisticsReportsBean.timeFrom}
processValueChangePeriodDate}">
 <f:convertDateTime pattern="#{messages['DateFormat.DateTime']}" timeZone="#{loginBean.serverTimeZone}"/>
 <f:validator validatorId="dateValidatorReports"/>
</ice:selectInputDate>
<ice:message for="dtTo" rendered="#{statisticsReportsBean.reportParams['period']
ge
eq
10
9
and
or statisticsReportsBean.reportParams['period']
le
eq 18
}" partialSubmit="true">
<f:convertDateTime pattern
 or statisticsReportsBean.reportParams['period'] eq 25}"/>
<ice:outputText value="#{messages['
DateFormat
StatisticsReports.execute.
Time
OpeningTimes']} :"
timeZone
rendered="#{
loginBean.serverTimeZone
statisticsReportsBean.reportParams['period'] ge 19}"
/>

</jt:hoursMinutesSeconds>

<ice:
message
selectOneMenu
for
id="
timeFrom
OpeningTimes"
rendered
value="#{statisticsReportsBean.reportParams['
period
openingTimes']
ge 10 and 
}" required="true" styleClass="em20" rendered="#{statisticsReportsBean.reportParams['period']
le
ge
18
19}"
/
>
<ice
 <f:
outputText
selectItems value="#{
messages['StatisticsReports.execute.timeTo']} :
openingTimesBean.selectItems}"/>
</ice:selectOneMenu>
<ice:message for="OpeningTimes" rendered="#{statisticsReportsBean.reportParams['period'] ge
10 and statisticsReportsBean.reportParams['period'] le 18
19}"
/>
<jt
<ice:
hoursMinutesSeconds id="timeTo" 
outputText value="#{
statisticsReportsBean.timeTo}
messages['StatisticsReports.execute.timeFrom']} :" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}"
partialSubmit="true"
/>
<f
<jt:
convertDateTime
hoursMinutesSeconds
pattern
id="
#{messages['DateFormat.Time']}
timeFrom"
timeZone
value="#{
loginBean
statisticsReportsBean.
serverTimeZone}" />
</jt:hoursMinutesSeconds>
<ice:message for="timeTo
timeFrom}" rendered="#{statisticsReportsBean.reportParams['period'] ge 10 and statisticsReportsBean.reportParams['period'] le 18}"
/>GranularitätAuswahl der Zeitscheiben in den BerichtImage Removed<ice:outputText value="#{messages['StatisticsReports.execute.Granularity']} :"/>
<ice:selectOneMenu id="granularity" value="#{statisticsReportsBean.reportParams['granularity']}" required="true" styleClass="em20d7">
<f:selectItems value="#{statisticsReportsBean.selectItemsGranularity}"
partialSubmit="true">
 <f:convertDateTime pattern="#{messages['DateFormat.Time']}" timeZone="#{loginBean.serverTimeZone}" />
</
ice
jt:
selectOneMenu>
hoursMinutesSeconds>
<ice:message for="
granularity"/>