as of release 3.27 | prior to release 3.27 |
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Function
Checks for the presence of the caller in a particular junk call group, i.e. if an agent has marked this caller as junk. See also the ACD function Junk Groups. If the caller is recorded in the junk group, then the exit “True” is used, otherwise program execution continues at the “False” object exit.
Parameters
Object Name | The name of this object instance |
Junk Call Group | The junk call group which should be checked. |
Outputs
Output | Used when ... |
True | when the caller is in the junk group. |
False | when the caller is not in the junk group. |