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Description

This report contains aggregated data for inbound and outbound calls to the selected service numbers over the time period and granularity chosen. Data is grouped per selected IVR statistics markers then per granularity and not presented individually per IVR statistics marker or per service number.

Sample Execution (Input) → Sample Report (Output)

This report is optimised for the following output formats: PDFHTML

Columns

The following columns are provided.

Calls

Connected

Percent

Call Marker

Percent

0 - 9

Minimum

Maximum

Average

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