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Here, you can see the master data for the currently logged in user, and change some parameters.

Choose User Data - User Master Data in the main menu, to view the data. The following data can be changed:

Language for Announcements

Adjustement of Language for Announcements to the client.

Language for Texts and E-Mails

Adjustement of Language for Texts and E-Mails to the client.

Pager Rows

Amount of Pager Rows in the menu Agent and Supervisor



Start Time Supervisor

Here you can adjust the date of data to be aggegated shown in the
table of the Supervisor (field “Statistics since”). The setting which you
select here, will become the default setting which the system will use
after the login. The time can be changed during the operation. The
default setting is 00:00.

Amount Column Wallboard

Amount of the wallboard columns which can be used for each group.


Display current calls on the Wallboard.

Set this option, if a table of the current calls should be displayed at
the end of the Supervisor Wallboard.
This setting option is only available if it was configured for you.

You can also change the password and the PIN of the user.

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