Purpose
The purpose of ACDLoginType respectively LoginActionCode values is to specify element triggered the logoff action from an ACD group or the ACD portal.
Values
The following values are defined:
ACDLoginType.ID | Name | AcdStatisticsLogin.LoginActionCode |
|---|---|---|
1 | IVR | NULL |
2 | Web | 2 |
3 | Supervisor | 3 |
6 | Autologout (Total) | 6 |
7 | Autologout (Automatically) | 7 |
8 | Autologout (Busy) | 8 |
9 | Autologout (No Answer) | 9 |