The network IVR enables you to create interactive voice response services, and associate these with service numbers in your account.
IVR = Interactive Voice Response = Interactive Voice Services
With the Network IVR you can configure all aspects of services running on your service numbers and view statistics and analyse logs.
The programming and configuration of the network IVR requires use of various functions in the system, for example Prompt Management, Number Management and Routing.
The section Network IVR in the documentation helps you with these tasks. The typical tasks involved are explained with a simple example. To become familiar with all aspects of the Network IVR, you should read this complete section. We begin with a programming example.