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Comment: Content imported from a Scroll Translations translation file.
Sv translation
languageen

AcdB - AcdGetDurationEdit_GroupServiceNumber

Criteria UsedDescription

SUM( IFNULL(b.dtPostCallEnd - b.dtCallStart ), 0 )

acdb.bOutbound = 0

The total time duration needed to handle inbound calls routed to the selected ACD group and service number.


Sv translation
languagefr

AcdB - AcdGetDurationEdit_GroupServiceNumber

Critères utilisésDescription

SUM( IFNULL(b.dtPostCallEnd - b.dtCallStart ), 0 )

acdb.bOutbound = 0

La durée totale nécessaire pour traiter les appels entrants routés vers le groupe ACD et le numéro de service sélectionnés.