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Dialler Campaign Data Structure
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{ "ContactPreviewTime": 5, "nMaxParallelLines": null, "bCloseContactsOnIncomingCallsMatchCallerID": true, "dtTo": null, "LanguagesID": 2, "bCallerIDActive": false, "Name": "Campaign 1000", "BusyTriesInSeriesMaximum": 2, "RoutingApplicationsID": null, "AutoDiallerAgentConnectedResultCodesID": null, "ID": 510, "bActiveCampaign": true, "CallerID": null, "CrmUrl": null, "MaxReachedEndResultID": 2491, "ForeignSystemID": "1000", "GDPRAutomaticWavesID": null, "bMasterCampaign": false, "AcdAgentStatusIDPause": null, "OpeningTimesID": null, "PostCallInterval": 10, "AutoDiallerIVRConnectedResultCodesID": null, "bCloseContactsOnIncomingCallsMatchTACExportCode": false, "bQueryExternalSystem": false, "BusyTriesInSeriesDelaySeconds": 30, "dtLastModified": "2019-10-23T01:29:44.125", "AnsweringMachineWavesID": null, "AbortExternalSystemResultCodesID": 2495, "UserData": "User Data", "SalesForceStatus": null, "ServiceNumbersID": 6, "AnsweringMachineResultCodesID": 2493, "dtAutoDiallerNextTry": null, "MaxRingTime": 30, "AcdGroupsID": null, "CustomAgentHomeFieldLayout": null, "bReleaseCampaign": false, "DiallerCampaignsType": null, "bCloseContactsOnIncomingCalls": true, "ContactTriesMaximum": 3, "NotReachedDelayTimeSeconds": 5, "bFoundInSalesForcePass": false, "IncomingCallsTransactionCodesExportKeys": null, "HolidayTimesID": null, "ExternalSystemsQueryURL": null, "AcdAgentStatusIDPostCall": null, "bCloseContactsOnIncomingCallsMatchUserData": false, "dtFrom": null, "bTestCampaign": false, "ClientsID": 1, "AbortOnNoTelNumberResultCodesID": 2492, "IncomingCallResultCodesID": 2494 } |
Dialler Result Code Data Structure
A Dialler Result Code is represented as a JSON Object as shown in the following example. Note, that the content fields will be returned in the language which is provided when the result codes are queried.
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{
"bDone": true,
"DiallerResultCodesTypesContent": "Done",
"bDelay": false,
"DiallerCampaignsID": 535,
"DiallerResultCodesTypesShortText": "DiallerResultCodesTypes.1",
"bAllowDelete": true,
"ExportKey": "ABG",
"Content": "Appointment made",
"ShortText": "DiallerCampaignsResultCodes.2695",
"bAborted": false,
"ID": 2695,
"bAgentBound": null,
"TimeOffset": null,
"bAppointment": false,
"DiallerResultCodesTypesID": 1
} |
Dialler Contact Data Structure
A Dialler Contact is represented as a JSON Object as shown in the following example:
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{
"bLastResultMailbox": false,
"bPhoneNumber3Invalid": null,
"bPhoneNumber4Invalid": null,
"Company": null,
"ExternalSystemLink": null,
"Email": null,
"LastAcdAgentEndReasonsID": null,
"Address": null,
"bPhoneNumber6Invalid": null,
"PhoneNumber2LastAcdAgentEndReasonsID": null,
"dtNextTry": null,
"bPhoneNumber5Invalid": null,
"bPhoneNumber1Invalid": null,
"bPhoneNumber2Invalid": null,
"Name": "Mustermann",
"nTriesPhoneNumber5": 0,
"nTriesPhoneNumber4": 0,
"nTriesPhoneNumber6": 0,
"nPhoneNumber6LastCause": null,
"AccountIBAN": null,
"FaxNumber": null,
"Manufacturer": null,
"ID": 214648,
"nTriesPhoneNumber1": 0,
"nPhoneNumber3LastCause": null,
"Client": null,
"nTriesPhoneNumber3": 0,
"nTriesPhoneNumber2": 0,
"PhoneNumber4": null,
"dtPhoneNumber2LastTry": null,
"PhoneNumber3": null,
"SalesForceCampaignMembersID": null,
"PhoneNumber6": null,
"PhoneNumber5": null,
"dtPhoneNumber4LastTry": null,
"PhoneNumber2": null,
"nPhoneNumber2LastCause": null,
"PhoneNumber1": "4919912345678",
"ReferenceNumber": null,
"DiallerCampaignsResultCodesID": null,
"dtPhoneNumber6LastTry": null,
"City": null,
"AccountNationalBankCode": null,
"PhoneNumber4LastAcdAgentEndReasonsID": null,
"dtLastTry": null,
"Country": null,
"nPhoneNumberDelayAppt": null,
"Region": null,
"dtExported": null,
"TimeWindowIndex": null,
"dtLastModified": "2020-03-28T05:54:56.115",
"DiallerResultCodesTypesID": null,
"AccountBIC": null,
"DiallerNextAction": null,
"UserData": null,
"PostalCode": null,
"Website": null,
"nPhoneNumber1LastCause": null,
"DiallerCampaignsID": 517,
"Salutation": null,
"bAbortedExternalSystem": false,
"bAvailableContact": false,
"dtEndDate": null,
"dtBeginDate": null,
"dtImported": "2020-02-25T03:12:39.948",
"dtFollowUp": null,
"GetNextContactResult": null,
"PhoneNumber6LastAcdAgentEndReasonsID": null,
"nBusyTriesInSeries": 0,
"PhoneNumber1LastAcdAgentEndReasonsID": null,
"AccountOwner": null,
"DiallerNextActionFromCurrentCall": null,
"bFoundInSalesForcePass": false,
"Comment": null,
"dtPhoneNumber1LastTry": null,
"dtPhoneNumber3LastTry": null,
"FirstName": "Max",
"RandomSortOrder": 931431,
"PhoneNumber5LastAcdAgentEndReasonsID": null,
"Amount": null,
"AccountBank": null,
"FollowUpUsersID": null,
"Title": null,
"Service": null,
"dtPhoneNumber5LastTry": null,
"ReservedUsersID": null,
"AccountNumber": null,
"nPhoneNumber5LastCause": null,
"nTriesContact": 0,
"nPhoneNumberLastUsed": null,
"nPhoneNumber4LastCause": null,
"Model": null,
"PhoneNumber3LastAcdAgentEndReasonsID": null,
"Tag": null
} |