Dialler Campaign Data Structure
A Dialler Campaign is represented as a JSON Object as shown in the following example:
{
"ContactPreviewTime": 5,
"nMaxParallelLines": null,
"bCloseContactsOnIncomingCallsMatchCallerID": true,
"dtTo": null,
"LanguagesID": 2,
"bCallerIDActive": false,
"Name": "Campaign 1000",
"BusyTriesInSeriesMaximum": 2,
"RoutingApplicationsID": null,
"AutoDiallerAgentConnectedResultCodesID": null,
"ID": 510,
"bActiveCampaign": true,
"CallerID": null,
"CrmUrl": null,
"MaxReachedEndResultID": 2491,
"ForeignSystemID": "1000",
"GDPRAutomaticWavesID": null,
"bMasterCampaign": false,
"AcdAgentStatusIDPause": null,
"OpeningTimesID": null,
"PostCallInterval": 10,
"AutoDiallerIVRConnectedResultCodesID": null,
"bCloseContactsOnIncomingCallsMatchTACExportCode": false,
"bQueryExternalSystem": false,
"BusyTriesInSeriesDelaySeconds": 30,
"dtLastModified": "2019-10-23T01:29:44.125",
"AnsweringMachineWavesID": null,
"AbortExternalSystemResultCodesID": 2495,
"UserData": "User Data",
"SalesForceStatus": null,
"ServiceNumbersID": 6,
"AnsweringMachineResultCodesID": 2493,
"dtAutoDiallerNextTry": null,
"MaxRingTime": 30,
"AcdGroupsID": null,
"CustomAgentHomeFieldLayout": null,
"bReleaseCampaign": false,
"DiallerCampaignsType": null,
"bCloseContactsOnIncomingCalls": true,
"ContactTriesMaximum": 3,
"NotReachedDelayTimeSeconds": 5,
"bFoundInSalesForcePass": false,
"IncomingCallsTransactionCodesExportKeys": null,
"HolidayTimesID": null,
"ExternalSystemsQueryURL": null,
"AcdAgentStatusIDPostCall": null,
"bCloseContactsOnIncomingCallsMatchUserData": false,
"dtFrom": null,
"bTestCampaign": false,
"ClientsID": 1,
"AbortOnNoTelNumberResultCodesID": 2492,
"IncomingCallResultCodesID": 2494
}
Dialler Result Code Data Structure
A Dialler Result Code is represented as a JSON Object as shown in the following example. Note, that the content fields will be returned in the language which is provided when the result codes are queried.
{
"bDone": true,
"DiallerResultCodesTypesContent": "Done",
"bDelay": false,
"DiallerCampaignsID": 535,
"DiallerResultCodesTypesShortText": "DiallerResultCodesTypes.1",
"bAllowDelete": true,
"ExportKey": "ABG",
"Content": "Appointment made",
"ShortText": "DiallerCampaignsResultCodes.2695",
"bAborted": false,
"ID": 2695,
"bAgentBound": null,
"TimeOffset": null,
"bAppointment": false,
"DiallerResultCodesTypesID": 1
}
Dialler Contact Data Structure
A Dialler Contact is represented as a JSON Object as shown in the following example:
{
"bLastResultMailbox": false,
"bPhoneNumber3Invalid": null,
"bPhoneNumber4Invalid": null,
"Company": null,
"ExternalSystemLink": null,
"Email": null,
"LastAcdAgentEndReasonsID": null,
"Address": null,
"bPhoneNumber6Invalid": null,
"PhoneNumber2LastAcdAgentEndReasonsID": null,
"dtNextTry": null,
"bPhoneNumber5Invalid": null,
"bPhoneNumber1Invalid": null,
"bPhoneNumber2Invalid": null,
"Name": "Mustermann",
"nTriesPhoneNumber5": 0,
"nTriesPhoneNumber4": 0,
"nTriesPhoneNumber6": 0,
"nPhoneNumber6LastCause": null,
"AccountIBAN": null,
"FaxNumber": null,
"Manufacturer": null,
"ID": 214648,
"nTriesPhoneNumber1": 0,
"nPhoneNumber3LastCause": null,
"Client": null,
"nTriesPhoneNumber3": 0,
"nTriesPhoneNumber2": 0,
"PhoneNumber4": null,
"dtPhoneNumber2LastTry": null,
"PhoneNumber3": null,
"SalesForceCampaignMembersID": null,
"PhoneNumber6": null,
"PhoneNumber5": null,
"dtPhoneNumber4LastTry": null,
"PhoneNumber2": null,
"nPhoneNumber2LastCause": null,
"PhoneNumber1": "4919912345678",
"ReferenceNumber": null,
"DiallerCampaignsResultCodesID": null,
"dtPhoneNumber6LastTry": null,
"City": null,
"AccountNationalBankCode": null,
"PhoneNumber4LastAcdAgentEndReasonsID": null,
"dtLastTry": null,
"Country": null,
"nPhoneNumberDelayAppt": null,
"Region": null,
"dtExported": null,
"TimeWindowIndex": null,
"dtLastModified": "2020-03-28T05:54:56.115",
"DiallerResultCodesTypesID": null,
"AccountBIC": null,
"DiallerNextAction": null,
"UserData": null,
"PostalCode": null,
"Website": null,
"nPhoneNumber1LastCause": null,
"DiallerCampaignsID": 517,
"Salutation": null,
"bAbortedExternalSystem": false,
"bAvailableContact": false,
"dtEndDate": null,
"dtBeginDate": null,
"dtImported": "2020-02-25T03:12:39.948",
"dtFollowUp": null,
"GetNextContactResult": null,
"PhoneNumber6LastAcdAgentEndReasonsID": null,
"nBusyTriesInSeries": 0,
"PhoneNumber1LastAcdAgentEndReasonsID": null,
"AccountOwner": null,
"DiallerNextActionFromCurrentCall": null,
"bFoundInSalesForcePass": false,
"Comment": null,
"dtPhoneNumber1LastTry": null,
"dtPhoneNumber3LastTry": null,
"FirstName": "Max",
"RandomSortOrder": 931431,
"PhoneNumber5LastAcdAgentEndReasonsID": null,
"Amount": null,
"AccountBank": null,
"FollowUpUsersID": null,
"Title": null,
"Service": null,
"dtPhoneNumber5LastTry": null,
"ReservedUsersID": null,
"AccountNumber": null,
"nPhoneNumber5LastCause": null,
"nTriesContact": 0,
"nPhoneNumberLastUsed": null,
"nPhoneNumber4LastCause": null,
"Model": null,
"PhoneNumber3LastAcdAgentEndReasonsID": null,
"Tag": null
}
Dialler Contacts History Data Structure
A dialler contact history record is represented as a JSON Object as shown in the following example:
{
"bOutbound": true,
"dtCallEnd": "2020-11-11T14:03:46.898",
"UserData": "Contact18",
"ServiceNumbersID": 99,
"DiallerCampaignsID": 551,
"ANumber_CountryCodesID": 49,
"BNumber_CountryCodesID": 49,
"DiallerContactsID": 215228,
"ANumber_AreaCodesID": 4645,
"CONNRES": 1,
"BNumber_AreaCodesID": 4645,
"bCallerHangup": true,
"ANumber": "49894614950703",
"dtCallConnect": "2020-11-11T14:03:40.796",
"dtCreatedDiallerContactsHistory": "2020-11-11T14:03:56.286",
"CauseCodesID": 31,
"dtCallAlert": "2020-11-11T14:03:38.489",
"PhoneNumberOffset": 1,
"DiallerCampaignsResultCodesID": 2816,
"StatisticsPartAID": 223389,
"UsersID": 3,
"BNumber": "49894614950665",
"UserData2": null,
"ClientsID": 1,
"UserData3": null,
"dtCallStart": "2020-11-11T14:03:15.922",
"bTestCall": false,
"PhoneNumber": "49894614950703",
"DiallerContactsHistoryID": 1135,
"DiallerResultCodesTypesID": 4
}