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Comment: Content imported from a Scroll Translations translation file.
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languageen

Table of Contents

Dialler Campaign Data Structure

A Dialler Campaign is represented as a JSON Object as shown in the following example:

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Code Block
        {
            "ContactPreviewTime": 5,
            "nMaxParallelLines": null,
            "bCloseContactsOnIncomingCallsMatchCallerID": true,
            "dtTo": null,
            "LanguagesID": 2,
            "bCallerIDActive": false,
            "Name": "Campaign 1000",
            "BusyTriesInSeriesMaximum": 2,
            "RoutingApplicationsID": null,
            "AutoDiallerAgentConnectedResultCodesID": null,
            "ID": 510,
            "bActiveCampaign": true,
            "CallerID": null,
            "CrmUrl": null,
            "MaxReachedEndResultID": 2491,
            "ForeignSystemID": "1000",
            "GDPRAutomaticWavesID": null,
            "bMasterCampaign": false,
            "AcdAgentStatusIDPause": null,
            "OpeningTimesID": null,
            "PostCallInterval": 10,
            "AutoDiallerIVRConnectedResultCodesID": null,
            "bCloseContactsOnIncomingCallsMatchTACExportCode": false,
            "bQueryExternalSystem": false,
            "BusyTriesInSeriesDelaySeconds": 30,
            "dtLastModified": "2019-10-23T01:29:44.125",
            "AnsweringMachineWavesID": null,
            "AbortExternalSystemResultCodesID": 2495,
            "UserData": "User Data",
            "SalesForceStatus": null,
            "ServiceNumbersID": 6,
            "AnsweringMachineResultCodesID": 2493,
            "dtAutoDiallerNextTry": null,
            "MaxRingTime": 30,
            "AcdGroupsID": null,
            "CustomAgentHomeFieldLayout": null,
            "bReleaseCampaign": false,
            "DiallerCampaignsType": null,
            "bCloseContactsOnIncomingCalls": true,
            "ContactTriesMaximum": 3,
            "NotReachedDelayTimeSeconds": 5,
            "bFoundInSalesForcePass": false,
            "IncomingCallsTransactionCodesExportKeys": null,
            "HolidayTimesID": null,
            "ExternalSystemsQueryURL": null,
            "AcdAgentStatusIDPostCall": null,
            "bCloseContactsOnIncomingCallsMatchUserData": false,
            "dtFrom": null,
            "bTestCampaign": false,
            "ClientsID": 1,
            "AbortOnNoTelNumberResultCodesID": 2492,
            "IncomingCallResultCodesID": 2494
        }



Dialler Result Code Data Structure

A Dialler Result Code is represented as a JSON Object as shown in the following example. Note, that the content fields will be returned in the language which is provided when the result codes are queried. 

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Code Block
        {
            "bDone": true,
            "DiallerResultCodesTypesContent": "Done",
            "bDelay": false,
            "DiallerCampaignsID": 535,
            "DiallerResultCodesTypesShortText": "DiallerResultCodesTypes.1",
            "bAllowDelete": true,
            "ExportKey": "ABG",
            "Content": "Appointment made",
            "ShortText": "DiallerCampaignsResultCodes.2695",
            "bAborted": false,
            "ID": 2695,
            "bAgentBound": null,
            "TimeOffset": null,
            "bAppointment": false,
            "DiallerResultCodesTypesID": 1
        }



Dialler Contact Data Structure

A Dialler Contact is represented as a JSON Object as shown in the following example:

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Code Block
{
            "bLastResultMailbox": false,
            "bPhoneNumber3Invalid": null,
            "bPhoneNumber4Invalid": null,
            "Company": null,
            "ExternalSystemLink": null,
            "Email": null,
            "LastAcdAgentEndReasonsID": null,
            "Address": null,
            "bPhoneNumber6Invalid": null,
            "PhoneNumber2LastAcdAgentEndReasonsID": null,
            "dtNextTry": null,
            "bPhoneNumber5Invalid": null,
            "bPhoneNumber1Invalid": null,
            "bPhoneNumber2Invalid": null,
            "Name": "Mustermann",
            "nTriesPhoneNumber5": 0,
            "nTriesPhoneNumber4": 0,
            "nTriesPhoneNumber6": 0,
            "nPhoneNumber6LastCause": null,
            "AccountIBAN": null,
            "FaxNumber": null,
            "Manufacturer": null,
            "ID": 214648,
            "nTriesPhoneNumber1": 0,
            "nPhoneNumber3LastCause": null,
            "Client": null,
            "nTriesPhoneNumber3": 0,
            "nTriesPhoneNumber2": 0,
            "PhoneNumber4": null,
            "dtPhoneNumber2LastTry": null,
            "PhoneNumber3": null,
            "SalesForceCampaignMembersID": null,
            "PhoneNumber6": null,
            "PhoneNumber5": null,
            "dtPhoneNumber4LastTry": null,
            "PhoneNumber2": null,
            "nPhoneNumber2LastCause": null,
            "PhoneNumber1": "4919912345678",
            "ReferenceNumber": null,
            "DiallerCampaignsResultCodesID": null,
            "dtPhoneNumber6LastTry": null,
            "City": null,
            "AccountNationalBankCode": null,
            "PhoneNumber4LastAcdAgentEndReasonsID": null,
            "dtLastTry": null,
            "Country": null,
            "nPhoneNumberDelayAppt": null,
            "Region": null,
            "dtExported": null,
            "TimeWindowIndex": null,
            "dtLastModified": "2020-03-28T05:54:56.115",
            "DiallerResultCodesTypesID": null,
            "AccountBIC": null,
            "DiallerNextAction": null,
            "UserData": null,
            "PostalCode": null,
            "Website": null,
            "nPhoneNumber1LastCause": null,
            "DiallerCampaignsID": 517,
            "Salutation": null,
            "bAbortedExternalSystem": false,
            "bAvailableContact": false,
            "dtEndDate": null,
            "dtBeginDate": null,
            "dtImported": "2020-02-25T03:12:39.948",
            "dtFollowUp": null,
            "GetNextContactResult": null,
            "PhoneNumber6LastAcdAgentEndReasonsID": null,
            "nBusyTriesInSeries": 0,
            "PhoneNumber1LastAcdAgentEndReasonsID": null,
            "AccountOwner": null,
            "DiallerNextActionFromCurrentCall": null,
            "bFoundInSalesForcePass": false,
            "Comment": null,
            "dtPhoneNumber1LastTry": null,
            "dtPhoneNumber3LastTry": null,
            "FirstName": "Max",
            "RandomSortOrder": 931431,
            "PhoneNumber5LastAcdAgentEndReasonsID": null,
            "Amount": null,
            "AccountBank": null,
            "FollowUpUsersID": null,
            "Title": null,
            "Service": null,
            "dtPhoneNumber5LastTry": null,
            "ReservedUsersID": null,
            "AccountNumber": null,
            "nPhoneNumber5LastCause": null,
            "nTriesContact": 0,
            "nPhoneNumberLastUsed": null,
            "nPhoneNumber4LastCause": null,
            "Model": null,
            "PhoneNumber3LastAcdAgentEndReasonsID": null,
            "Tag": null
        }



Dialler Contacts History Data Structure

A dialler contact history record is represented as a JSON Object as shown in the following example:

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Code Block
 {
		"bOutbound": true,
		"dtCallEnd": "2020-11-11T14:03:46.898",
		"UserData": "Contact18",
		"ServiceNumbersID": 99,
		"DiallerCampaignsID": 551,
		"ANumber_CountryCodesID": 49,
		"BNumber_CountryCodesID": 49,
		"DiallerContactsID": 215228,
		"ANumber_AreaCodesID": 4645,
		"CONNRES": 1,
		"BNumber_AreaCodesID": 4645,
		"bCallerHangup": true,
		"ANumber": "49894614950703",
		"dtCallConnect": "2020-11-11T14:03:40.796",
		"dtCreatedDiallerContactsHistory": "2020-11-11T14:03:56.286",
		"CauseCodesID": 31,
		"dtCallAlert": "2020-11-11T14:03:38.489",
		"PhoneNumberOffset": 1,
		"DiallerCampaignsResultCodesID": 2816,
		"StatisticsPartAID": 223389,
		"UsersID": 3,
		"BNumber": "49894614950665",
		"UserData2": null,
		"ClientsID": 1,
		"UserData3": null,
		"dtCallStart": "2020-11-11T14:03:15.922",
		"bTestCall": false,
		"PhoneNumber": "49894614950703",
		"DiallerContactsHistoryID": 1135,
		"DiallerResultCodesTypesID": 4
}




Sv translation
languagede

Status
colourRed
titleThis page is only available in English

Sv translation
languagefr

Table of Contents

Structure des données de la campagne Composeur

Une Campagne Composeur est représentée par un Objet JSON comme le montre l'exemple suivant :

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Code Block
 { "ContactPreviewTime": 5, "nMaxParallelLines": null, "bCloseContactsOnIncomingCallsMatchCallerID": true, "dtTo": null, "LanguagesID": 2, "bCallerIDActive": false, "Name": "Campaign 1000", "BusyTriesInSeriesMaximum": 2, "RoutingApplicationsID": null, "AutoDiallerAgentConnectedResultCodesID": null, "ID": 510, "bActiveCampaign": true, "CallerID": null, "CrmUrl": null, "MaxReachedEndResultID": 2491, "ForeignSystemID": "1000", "GDPRAutomaticWavesID": null, "bMasterCampaign": false, "AcdAgentStatusIDPause": null, "OpeningTimesID": null, "PostCallInterval": 10, "AutoDiallerIVRConnectedResultCodesID": null, "bCloseContactsOnIncomingCallsMatchTACExportCode": false, "bQueryExternalSystem": false, "BusyTriesInSeriesDelaySeconds": 30, "dtLastModified": "2019-10-23T01:29:44.125", "AnsweringMachineWavesID": null, "AbortExternalSystemResultCodesID": 2495, "UserData": "User Data", "SalesForceStatus": null, "ServiceNumbersID": 6, "AnsweringMachineResultCodesID": 2493, "dtAutoDiallerNextTry": null, "MaxRingTime": 30, "AcdGroupsID": null, "CustomAgentHomeFieldLayout": null, "bReleaseCampaign": false, "DiallerCampaignsType": null, "bCloseContactsOnIncomingCalls": true, "ContactTriesMaximum": 3, "NotReachedDelayTimeSeconds": 5, "bFoundInSalesForcePass": false, "IncomingCallsTransactionCodesExportKeys": null, "HolidayTimesID": null, "ExternalSystemsQueryURL": null, "AcdAgentStatusIDPostCall": null, "bCloseContactsOnIncomingCallsMatchUserData": false, "dtFrom": null, "bTestCampaign": false, "ClientsID": 1, "AbortOnNoTelNumberResultCodesID": 2492, "IncomingCallResultCodesID": 2494 }



Structure des données du code de résultat du composeur

Un code de résultat d'appel est représenté par un objet JSON, comme le montre l'exemple suivant. Notez que les champs de contenu seront renvoyés dans la langue fournie lors de l'interrogation des codes de résultat. 

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Code Block
 { "bDone": true, "DiallerResultCodesTypesContent": "Done", "bDelay": false, "DiallerCampaignsID": 535, "DiallerResultCodesTypesShortText": "DiallerResultCodesTypes.1", "bAllowDelete": true, "ExportKey": "ABG", "Content": "Appointment made", "ShortText": "DiallerCampaignsResultCodes.2695", "bAborted": false, "ID": 2695, "bAgentBound": null, "TimeOffset": null, "bAppointment": false, "DiallerResultCodesTypesID": 1 }



Structure des données de contact des appelants

Un contact d'appel est représenté par un objet JSON, comme le montre l'exemple suivant :

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Code Block
{ "bLastResultMailbox": false, "bPhoneNumber3Invalid": null, "bPhoneNumber4Invalid": null, "Company": null, "ExternalSystemLink": null, "Email": null, "LastAcdAgentEndReasonsID": null, "Address": null, "bPhoneNumber6Invalid": null, "PhoneNumber2LastAcdAgentEndReasonsID": null, "dtNextTry": null, "bPhoneNumber5Invalid": null, "bPhoneNumber1Invalid": null, "bPhoneNumber2Invalid": null, "Name": "Mustermann", "nTriesPhoneNumber5": 0, "nTriesPhoneNumber4": 0, "nTriesPhoneNumber6": 0, "nPhoneNumber6LastCause": null, "AccountIBAN": null, "FaxNumber": null, "Manufacturer": null, "ID": 214648, "nTriesPhoneNumber1": 0, "nPhoneNumber3LastCause": null, "Client": null, "nTriesPhoneNumber3": 0, "nTriesPhoneNumber2": 0, "PhoneNumber4": null, "dtPhoneNumber2LastTry": null, "PhoneNumber3": null, "SalesForceCampaignMembersID": null, "PhoneNumber6": null, "PhoneNumber5": null, "dtPhoneNumber4LastTry": null, "PhoneNumber2": null, "nPhoneNumber2LastCause": null, "PhoneNumber1": "4919912345678", "ReferenceNumber": null, "DiallerCampaignsResultCodesID": null, "dtPhoneNumber6LastTry": null, "City": null, "AccountNationalBankCode": null, "PhoneNumber4LastAcdAgentEndReasonsID": null, "dtLastTry": null, "Country": null, "nPhoneNumberDelayAppt": null, "Region": null, "dtExported": null, "TimeWindowIndex": null, "dtLastModified": "2020-03-28T05:54:56.115", "DiallerResultCodesTypesID": null, "AccountBIC": null, "DiallerNextAction": null, "UserData": null, "PostalCode": null, "Website": null, "nPhoneNumber1LastCause": null, "DiallerCampaignsID": 517, "Salutation": null, "bAbortedExternalSystem": false, "bAvailableContact": false, "dtEndDate": null, "dtBeginDate": null, "dtImported": "2020-02-25T03:12:39.948", "dtFollowUp": null, "GetNextContactResult": null, "PhoneNumber6LastAcdAgentEndReasonsID": null, "nBusyTriesInSeries": 0, "PhoneNumber1LastAcdAgentEndReasonsID": null, "AccountOwner": null, "DiallerNextActionFromCurrentCall": null, "bFoundInSalesForcePass": false, "Comment": null, "dtPhoneNumber1LastTry": null, "dtPhoneNumber3LastTry": null, "FirstName": "Max", "RandomSortOrder": 931431, "PhoneNumber5LastAcdAgentEndReasonsID": null, "Amount": null, "AccountBank": null, "FollowUpUsersID": null, "Title": null, "Service": null, "dtPhoneNumber5LastTry": null, "ReservedUsersID": null, "AccountNumber": null, "nPhoneNumber5LastCause": null, "nTriesContact": 0, "nPhoneNumberLastUsed": null, "nPhoneNumber4LastCause": null, "Model": null, "PhoneNumber3LastAcdAgentEndReasonsID": null, "Tag": null }



Structure des données de l'historique des contacts du composeur

Un enregistrement de l'historique des contacts du composeur est représenté par un objet JSON, comme le montre l'exemple suivant :

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Code Block
 { "bOutbound": true, "dtCallEnd": "2020-11-11T14:03:46.898", "UserData": "Contact18", "ServiceNumbersID": 99, "DiallerCampaignsID": 551, "ANumber_CountryCodesID": 49, "BNumber_CountryCodesID": 49, "DiallerContactsID": 215228, "ANumber_AreaCodesID": 4645, "CONNRES": 1, "BNumber_AreaCodesID": 4645, "bCallerHangup": true, "ANumber": "49894614950703", "dtCallConnect": "2020-11-11T14:03:40.796", "dtCreatedDiallerContactsHistory": "2020-11-11T14:03:56.286", "CauseCodesID": 31, "dtCallAlert": "2020-11-11T14:03:38.489", "PhoneNumberOffset": 1, "DiallerCampaignsResultCodesID": 2816, "StatisticsPartAID": 223389, "UsersID": 3, "BNumber": "49894614950665", "UserData2": null, "ClientsID": 1, "UserData3": null, "dtCallStart": "2020-11-11T14:03:15.922", "bTestCall": false, "PhoneNumber": "49894614950703", "DiallerContactsHistoryID": 1135, "DiallerResultCodesTypesID": 4 }