as of release 3.27 | prior to release 3.27 |
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Function This object is used to connect callers with a destination. Possible destinations are defined in Destination Numbers. Before the caller and destination are connected, a prompt can optionally be played. Options exist for the selection of the signalling of the caller ID to the destination, and music on hold. Parameters Object Name | The name of this object instance | Number | The destination to connect to | Timeout | Here you determine for how long (from the start of the outdial attempt)
the destination phone is allowed to ring for before the Timeout output
of the object is used. |
Maximum connect time
| The maximum time in seconds, for which the resulting connection between
caller and destination is allowed to persist for. After this time runs out, the
connection with the destination is terminated, and program execution
continues at the object output Max. Connect time. |
Signalling Type
| Here you determine how the caller number should be signalled to the destination. Call ID - the ID of the call is used Client Master Data - the number which is saved in your client account master
data is used A Number - the Caller ID of the caller is used Variable - assuming rights to use this function are available, then a variable can
be used to determine the caller ID for the connect operation. |
Destination Play Type | Here, you define what prompt should be played as a whisper at the destination.
Depending on what you select here, further parameters may be required. Voice Prompt — Choose a prompt.
Recording - select a previously made recording from the call flow. DTMF Sequence - a sequence of DTMF tones is played. TTS - a prompt is generated by TTS (text to speec) and played. Here you can
also use variables. | Voice Prompt Type
(Music on Hold) | Choose the type of the music on hold | Voice Prompt
(Music on Hold) | Choose a prompt (Music on Hold), which will be played to the caller during the
connect operation |
Outputs Output | Used when ... | OK | when the call was successfully connected to the destination. | Busy | if the destination was busy. | Timeout | when the destination did not take the call within the set time. | Limit reacherd | when a limit set on the Destination Number has been reached. | Inactive | when the destination number is inactive (Status). | Error | if an error occurs (for example, invalid number). If errors occur often when calling
a particular destination number, you should check the call logs. | Max. Connect time | when the maximum connect time is reached, and the call to the destination is hung up |
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