Introduction
- The CHAT role is used for conducting chat sessions with agents from external websites. The application can vary - from receiving customer feedback to funneling
- The chat server is a Java application, which can be installed in parallel on the web servers - with a corresponding RAM extension of about 4 GB per server - or installed on a separate server.
Requirements
- Chat Modul,
Introduction
- What is a chat connector
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- The jtel Chat Module
Chat Connector Configuration
The following additional parameters are configured in the Chat Connector:
- The check mark Whatsapp is set.
- The TynTec API Key is entered.
- The phone number is entered in E.164 format.
- the chat module can be installed as a deamon
- where to find
Chat Connector
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