...
Also, change the SIP PORT used to something other than 5060, if SIP is also running on the machine for telephony purposes.
Diagnostics
Run diagnostics again. You should receive an error for the TTS engine - this is normal, but otherwise all other diagnostics should run OK.
jtel 8-Server Configuration
Binaries
Copy all files from \8Server\deploy\OEM\JTEL\ClientServer\Release to the \8Server\bin directory.
Configuration
Download all Configuration files to the \8Server\Config directory.
https://cdn.jtel.de/downloads/asr/LumenVox/csClient.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/csDirector.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/csResServerLV.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/csUDPListener.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/LogClientFile.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/LogDirectorCMD.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/LogDirectorFile.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/LogResServerCMD_LV.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/LogResServerFILE_LV.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/LogUDPListenerCMD.cfg
https://cdn.jtel.de/downloads/asr/LumenVox/LogUDPListenerFile.cfg
Check the following settings:
Setting | Configuration Files | Value |
---|---|---|
Server_Name | ALL FILES | Change this setting appropriately. For example acd-tel1 RESSERVER Lumenvox or acd-tel1 DIRECTOR. |
Paths | ALL FILES | Check all paths for c:\8Server\... and change all if you have installed to another location. |
UDP_Broadcast_IP_Address | ALL FILES | Change this in all files to the local network UDP broadcast address for discovery purposes. This setting is important even with just one server, as the CLIENT (DLL), DIRECTOR (ROUTING) and RESSERVER (the actual ASR Server) need to find eachother even on the local machine. |
Recogniser_DLL_Name | csResServerLV.cfg | Make sure this points to \8Server\bin\StdRecLV.dll |
Recogniser_Name | csResServerLV.cfg | Lumenvox |
Recogniser Count | csResServerLV.cfg | Set this to the number of licensed channels. |
Recogniser_Language_Count | csResServerLV.cfg | Set this to the number of licensed languages. |
Recogniser_Language_0 | csResServerLV.cfg | Set this to the language ID of the first licensed language. Values: 1031 = GERMAN, 2057 = English (UK) |