Select Messaging — Voice-Mails in the main menu to view the table of recorded voice mails. Voice mails are saved by the Network IVR, for example, if you use the Voice Recording object and then Save Voice Recording and Save in Portal is selected.
Status | The current status of the message. New messages have the |
Date/Time | Date and time of the creation of the recording |
Service Number | The service number that the caller has dialled to make the recording. |
A-Number | The telephone number of the A-participant |
Subject | The subject of the recording |
In the Action column you can change the subject and the text of the recording by clicking Edit. This is for information purposes only.
You can send multiple voice mails via e-mail by clicking Send in the toolbar. In the mask you enter:
Option | Select the type of recordings you want to send: All — All recordings in the table Routing Application — Recordings, that have accumulated in the routing application Service Number — Recordings, that have accumulated for the service number |
Email Recipient | Specify the recipient of the e-mail. |
Email Subject | Specify the subject of the e-mail. |
File Format | Select the audio format (mp3 or wav) |
ZIP File Password | Assign (optionally) a password to send the file as ZIP file with password. |