Purpose
The purpose of AcdGroupActionTypes values is to specify which action was triggered to leave the call flow the ACD group.
Values
The following values are defined:
ID | AcdGroupActionTypes Name |
|---|---|
1 | Hangup |
2 | Overflow to Group |
3 | Voice-Mail |
4 | External Destination |
6 | Prompt List |
7 | Receive Fax |
8 | Request Callback |
9 | Change Parameter |
10 | Request Callback or Voice-Mail |
11 | Request Callback 2 |
12 | Request Callback 3 |