as of release 3.27

prior to release 3.27



Function

Saves the result of a DTMF input (tone dialling) with several digits in a variable $input.

First of all an (optional) prompt is played and an (optional) beep is played if this option is activated. After that, the system waits for the input of digits. When input is completed, the minimum and maximum lengths are checked. Execution of the routing application continues at the exit Continue if the input conforms to the constraining parameters. If not, execution continues at the error output.

Parameters

Object Name

The name of this object instance

Prompt Type

Choose a prompt type

Voice Prompt

Choose a prompt

Play Tone

If you use this option, the system will play a beep indicating when the caller
is expected to respond.

Barge In

If activated, input is allowed whilst voice prompts are being played. Otherwise
it is allowed when playing has completed.

Minimum Number of Digits

The minimum number of digits which is required to be entered (without #).

Maximum Number of Digits

The maximum number of digits which is required to be entered (without #).

# stops input

If this option is activated, pressing the # key stops input and the system
evaluates the digits entered previously.

Timeout no Digit

This option specifies how long the system waits at the beginning of input

before a key is pressed. If this timeout is exceeded, execution continues
using the error output of the object.

Timeout between Digits

This option specifies how long the system waits after a key has been pressed
before the next key is pressed. If this timeout is exceeded, the previous input
is evaluated using the constraining parameters.

Note: When asking callers to input long digit sequences it is recommended to use the option # stops input and to increase both timeout values.

Outputs

Output

Used when ...

Continue

when the length of the input is valid according to the constraining parameters.

Error

when the input is too short or too long.

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