Retrieve all Dialler Contacts

This function retrieves all dialler contacts from the client account.

URL

GET {baseURL}/dialler/contacts

Parameters

None

Responses

If the request is performed, 200 OK is returned. See Return Codes for further possible status codes.

Returned Data (200 OK)

A JSON Structure containing the following fields:

Field	Type	Data
filter	String	The applied filter. This is reserved for future use.
limitStart	Integer	The first record index. Currently 0, reserved for future use.
limitPageSize	Integer	The number of records. -1 indicates all records. Reserved for future use.
records	DiallerCampaigns []	An array of dialler campaigns.
count	Integer	The number of dialler campaigns returned.
orderBy	String	The field used to sort the dialler campaigns.
ascending	Boolean	Whether the array of campaigns is sorted ascending or descending.
status	Integer	The return code (also provided by the http status code).

Example

Note, the dialler contact array has been shortened for readability.

{
    "filter": "",
    "limitStart": 0,
    "limitPageSize": -1,
    "records": [
        {
            "bLastResultMailbox": null,
            "bPhoneNumber3Invalid": null,
            "bPhoneNumber4Invalid": null,
            "Company": "Musterfirma GmbH",
            "ExternalSystemLink": "https://crm.mycrm.com?uid=123456789",
            "Email": null,
            "LastAcdAgentEndReasonsID": null,
            "Address": "Kunde",
            "bPhoneNumber6Invalid": null,
            "PhoneNumber2LastAcdAgentEndReasonsID": null,
            "dtNextTry": null,
            "bPhoneNumber5Invalid": null,
            "bPhoneNumber1Invalid": null,
            "bPhoneNumber2Invalid": null,
            "Name": "Mustermann",
            ...
            "nPhoneNumber4LastCause": null,
            "Model": null,
            "PhoneNumber3LastAcdAgentEndReasonsID": null,
            "Tag": null
        }
    ],
    "count": 147,
    "orderBy": "Name",
    "ascending": true,
    "status": 200
}

Retrieve a specific Dialler Contact by ID

This function retrieves a specific dialler contact by ID.

URL

GET {baseURL}/dialler/contacts/{DiallerContactsID}

Query Parameters

Parameter	Type	Data
DiallerContactsID	Integer	The ID of the Dialler Contact.

Responses

If the request is performed, 200 OK is returned. See Return Codes for further possible status codes.

Returned Data (200 OK)

A JSON Structure containing the returned contact.

Field	Type	Data
records	DiallerContacts []	An array of dialler contacts, containing one contact.
count	Integer	1
status	Integer	The return code (also provided by the http status code).

Example

Note, the dialler campaign array has been shortened for readability.

{
    "records": [
        {
            "bLastResultMailbox": null,
            "bPhoneNumber3Invalid": null,
            "bPhoneNumber4Invalid": null,
            "Company": "Musterfirma GmbH",
            "ExternalSystemLink": null,
            "Email": null,
            "LastAcdAgentEndReasonsID": null,
            "Address": null,
            "bPhoneNumber6Invalid": null,
            "PhoneNumber2LastAcdAgentEndReasonsID": null,
            "dtNextTry": null,
            "bPhoneNumber5Invalid": null,
            "bPhoneNumber1Invalid": null,
            "bPhoneNumber2Invalid": null,
            "Name": "Mustermann",
            "nTriesPhoneNumber5": 0,
            "nTriesPhoneNumber4": 0,
            "nTriesPhoneNumber6": 0,
            ...
            "nPhoneNumber6LastCause": null,
            "Model": null,
            "PhoneNumber3LastAcdAgentEndReasonsID": null,
            "Tag": null
        }
    ],
    "count": 1,
    "status": 200
}

Retrieve Dialler Contacts by User Data

This function retrieves the dialler contacts given the UserData value to search for.

URL

GET {baseURL}/dialler/contacts/contact?userData={userData}

Query Parameters

Parameter	Type	Data
userData	String	The userData of the dialler contacts to search for.

Responses

If the request is performed, 200 OK is returned. See Return Codes for further possible status codes.

Returned Data (200 OK)

A JSON Structure containing the returned contacts.

Field	Type	Data
records	DiallerContacts[]	An array of dialler contacts.
count	Integer	The number of records returned.
status	Integer	The return code (also provided by the http status code).

Example

Note, the dialler contact data has been shortened for readability.

{
    "records": [
        {
            "bLastResultMailbox": null,
            "bPhoneNumber3Invalid": null,
            "bPhoneNumber4Invalid": null,
            "Company": "Musterfirma GmbH",
            "ExternalSystemLink": null,
            "Email": null,
            "LastAcdAgentEndReasonsID": null,
            "Address": null,
            "bPhoneNumber6Invalid": null,
            "PhoneNumber2LastAcdAgentEndReasonsID": null,
            "dtNextTry": null,
            "bPhoneNumber5Invalid": null,
            "bPhoneNumber1Invalid": null,
            "bPhoneNumber2Invalid": null,
            "Name": "Mustermann",
            "nTriesPhoneNumber5": 0,
            "nTriesPhoneNumber4": 0,
            "nTriesPhoneNumber6": 0,
            ...
            "nPhoneNumber6LastCause": null,
            "Model": null,
            "PhoneNumber3LastAcdAgentEndReasonsID": null,
            "Tag": null
        }
    ],
    "count": 1,
    "status": 200
}

Import a Dialler Contact by Dialler Campaigns ID

This function imports a dialler contact into a specific dialler campaign specified by ID.

URL

POST {baseURL}/dialler/contacts/import?overwriteDuplicates={overwriteDuplicates}

Query Parameters

Parameter

Type

Data

overwriteDuplicates

Boolean

Whether to overwrite duplicate contacts.

If this is true, existing contact data will be overwritten when a match on the UserData field is detected.

If this is false, the new contact will be created whether a matching record is found or not.

Post Data

A JSON structure containing the contact to import.

Note that the following fields are mandatory:

Name
DiallerCampaignsID
At least one of
- PhoneNumber1
- ...
- PhoneNumber6

The other fields may be provided or left empty.

Example (all fields):

{  
	"DiallerCampaignsID": 538,
	"RandomSortOrder": null,
	"UserData": "testUserData",
	"Client": "Client",
	"Service": "Service",
	"ReferenceNumber": "ReferenceNumber",
	"Name" : "Name",
	"FirstName" : "FirstName",
	"Salutation" : "Salutation",
	"Title" : "Title",
	"Company" : "Company",
	"Address" : "Address",
	"PostalCode" : "PostalCode",
	"City" : "City",
	"Country" : "Country",
	"AccountOwner" : "AccountOwner",
	"AccountBank" : "AccountBank",
	"AccountNationalBankCode" : "AccountNationalBankCode",
	"AccountBIC" : "AccountBIC",
	"AccountNumber" : "AccountNumber",
	"AccountIBAN" : "AccountIBAN",
	"Amount": 0.0,
	"PhoneNumber1" : "PhoneNumber1",
	"PhoneNumber2" : "PhoneNumber2",
	"PhoneNumber3" : "PhoneNumber3",
	"PhoneNumber4" : "PhoneNumber4",
	"PhoneNumber5" : "PhoneNumber5",
	"PhoneNumber6" : "PhoneNumber6",
	"FaxNumber" : "FaxNumber",
	"Email" : "Email",
	"Website" : "Website",
	"Comment" : "Comment",
	"ReservedUsersUID" : "ReservedUsersUID",
	"FollowUpUsersUID" : "FollowUpUsersUID",
	"FollowUpDateTime" : null,
	"dtBeginDate" : "2020-01-01T00:00:00",
	"dtEndDate" : "2020-03-01T00:00:00",
	"Manufacturer" : "Manufacturer",
	"Model" : "Model",
	"Tag": "Tag",
	"ExternalSystemLink": "http://test.external.link/"
}

Responses

If the request is performed, 200 OK is returned, returning the imported or already existing contact if it was a duplicate.

See Return Codes for further possible status codes.

Returned Data (200 OK)

A JSON Structure containing the imported contact.

Field	Type	Data
records	DiallerContacts[]	An array of dialler contacts.
count	Integer	1
status	Integer	The return code (also provided by the http status code).

Example

Note, the dialler contact data has been shortened for readability.

{
    "records": [
        {
            "bLastResultMailbox": null,
            "bPhoneNumber3Invalid": null,
            "bPhoneNumber4Invalid": null,
            "Company": "Company",
            "ExternalSystemLink": "http://test.external.link/",
            "Email": "Email",
            "LastAcdAgentEndReasonsID": null,
            ...
            "PhoneNumber3LastAcdAgentEndReasonsID": null,
            "Tag": "Tag"
        }
    ],
    "count": 1,
    "status": 200
}

Import a Dialler Contact by Dialler Campaign Name

This function imports a dialler contact into a specific dialler campaign specified by ID.

URL

POST {baseURL}/dialler/contacts/import?overwriteDuplicates={overwriteDuplicates}

Query Parameters

Parameter

Type

Data

overwriteDuplicates

Boolean

Whether to overwrite duplicate contacts.

If this is true, existing contact data will be overwritten when a match on the UserData field is detected.

If this is false, the new contact will be created whether a matching record is found or not.

Post Data

A JSON structure containing the contact to import.

Note that the following fields are mandatory:

Name
DiallerCampaignsName
At least one of
- PhoneNumber1
- ...
- PhoneNumber6

The other fields may be provided or left empty.

Example (all fields):

{  
	"DiallerCampaignsName": "My Campaign Name",
	"RandomSortOrder": null,
	"UserData": "testUserData",
	"Client": "Client",
	"Service": "Service",
	"ReferenceNumber": "ReferenceNumber",
	"Name" : "Name",
	"FirstName" : "FirstName",
	"Salutation" : "Salutation",
	"Title" : "Title",
	"Company" : "Company",
	"Address" : "Address",
	"PostalCode" : "PostalCode",
	"City" : "City",
	"Country" : "Country",
	"AccountOwner" : "AccountOwner",
	"AccountBank" : "AccountBank",
	"AccountNationalBankCode" : "AccountNationalBankCode",
	"AccountBIC" : "AccountBIC",
	"AccountNumber" : "AccountNumber",
	"AccountIBAN" : "AccountIBAN",
	"Amount": 0.0,
	"PhoneNumber1" : "PhoneNumber1",
	"PhoneNumber2" : "PhoneNumber2",
	"PhoneNumber3" : "PhoneNumber3",
	"PhoneNumber4" : "PhoneNumber4",
	"PhoneNumber5" : "PhoneNumber5",
	"PhoneNumber6" : "PhoneNumber6",
	"FaxNumber" : "FaxNumber",
	"Email" : "Email",
	"Website" : "Website",
	"Comment" : "Comment",
	"ReservedUsersUID" : "ReservedUsersUID",
	"FollowUpUsersUID" : "FollowUpUsersUID",
	"FollowUpDateTime" : null,
	"dtBeginDate" : "2020-01-01T00:00:00",
	"dtEndDate" : "2020-03-01T00:00:00",
	"Manufacturer" : "Manufacturer",
	"Model" : "Model",
	"Tag": "Tag",
	"ExternalSystemLink": "http://test.external.link/"
}

Responses

If the request is performed, 200 OK is returned, returning the imported or already existing contact if it was a duplicate.

See Return Codes for further possible status codes.

Returned Data (200 OK)

A JSON Structure containing the imported contact.

Field	Type	Data
records	DiallerContacts[]	An array of dialler contacts.
count	Integer	1
status	Integer	The return code (also provided by the http status code).

Example

Note, the dialler contact data has been shortened for readability.

{
    "records": [
        {
            "bLastResultMailbox": null,
            "bPhoneNumber3Invalid": null,
            "bPhoneNumber4Invalid": null,
            "Company": "Company",
            "ExternalSystemLink": "http://test.external.link/",
            "Email": "Email",
            "LastAcdAgentEndReasonsID": null,
            ...
            "PhoneNumber3LastAcdAgentEndReasonsID": null,
            "Tag": "Tag"
        }
    ],
    "count": 1,
    "status": 200
}

Page tree

Dialler REST API - Dialler Contact Functions

Retrieve all Dialler Contacts

URL

Parameters

Responses

Returned Data (200 OK)

Example

Retrieve a specific Dialler Contact by ID

URL

Query Parameters

Responses

Returned Data (200 OK)

Example

Retrieve Dialler Contacts by User Data

URL

Query Parameters

Responses

Returned Data (200 OK)

Example

Import a Dialler Contact by Dialler Campaigns ID

URL

Query Parameters

Post Data

Responses

Returned Data (200 OK)

Example

Import a Dialler Contact by Dialler Campaign Name

URL

Query Parameters

Post Data

Responses

Returned Data (200 OK)

Example