This page provides an overview of the functions available when a PBX system is connected.
Please see the detail pages on each PBX system for information on how to connect it to the jtel System.
Note, it is probably possible to connect the Multi-Line TAPI or JTAPI to systems not noted here, if they support the relevant connector.
| PBX System | Connects via | Required PBX or 3rd Party Licenses | Monitor PBX Users | Notes | Automatic Import of Monitored PBX Users | Answer Call Function | Notes |
|---|---|---|---|---|---|---|---|
| Alcatel OmniPBX | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | YES | All monitored users must be licensed in C4B or ESTOS. | YES | YES | On devices controllable via multiline TAPI. |
| Asterisk | jtel Asterisk Connector | YES | AMI connection for jtel system required on PBX. | YES | NO | ||
| Avaya | jtel Avaya JTAPI Connector | JTAPI | YES | JTAPI license / connection required for jtel system. | YES | NO | |
| Cisco Call Manager | jtel Cisco JTAPI Connector | JTAPI | YES | JTAPI license / connection required for jtel system. | YES | NO | |
| Innovaphone | jtel Innovaphone Connector | YES | SOAP connection for jtel system required on PBX. | YES | YES | On devices controllable via Innovaphone SOAP. | |
| Innovaphone Cloud | jtel Innovaphone Connector | YES | SOAP connection for jtel system required on PBX. | YES | YES | On devices controllable via Innovaphone SOAP. | |
| NFON | NO | NO | NO | ||||
| Panasonic | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | YES | All monitored users must be licensed in C4B or ESTOS. | YES | YES | On devices controllable via multiline TAPI. |
| STARFACE | jtel Starface Connector v2 (o-byte) | o-byte Connector. | YES | Requires O-Byte Connector | YES | NO | |
| Swyx | jtel Swyx Connector V2 | YES | YES | NO | |||
| Unify | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | YES | YES | YES | On devices controllable via multiline TAPI. |