Work in Progress
Information on this site is currently being edited and is subject to change
Introduction
This page provides a glossary containing further information to some commonly used terms regarding the o-byte jtel Starface PBX integration
| Term Starface | Term jtel | Explanation |
|---|---|---|
| Starface User | jtel User | A Starface User may be automatically imported to jtel, resulting in the creation of a jtel user. |
| Login-ID | UsersUID | The Starface Login-ID and jtel UsersUID is used as a unique ID across the two systems. For example. when a Starface User is created, a unique Login-ID will be assigned. This Login-ID along with the name and other information is then transmitted to jtel. The jtel UsersUID will be set to the Starface Login-ID upon automatic creation of the jtel user. |
| LOGGED_OUT | Calls and Media | A LOGGED_OUT Event can be sent from the Starface to jtel and may be interpreted by jtel to change a users agent-status. Depending on the setting in the system parameters, the user will either be logged out of the jtel ACD, or the event will be ignored. For further information, please visit Starface - General Information |
| LOGGED_IN | Logged Off | A LOGGED_IN Event can be sent from the Starface to jtel and may be interpreted by jtel to change a users agent-status. Depending on the setting in the system parameters, the user will either be logged in to the jtel ACD, or the event will be ignored. For further information, please visit Starface - General Information |