Work in Progress
Information on this site is currently being edited and is subject to change
Introduction
Some additional configuration can be made to futher influence the behaviour of the jtel Portal when the Starface PBX is being used. The configuration is found in the ACD parameters
Automatic User Import
Users can be automatically imported from the Starface. The following parameters influence the import procedure.
General Functionality
When an Event occurs at a phone,
jtel Starface Parameters
| Case ID | Parameter | Standard Value | Explanation |
|---|---|---|---|
| 1 | Portal.WebServices.Starface.IgnoreGroupUpdate | 1 | Set this, if groups from the STARFACE should be ignored. |
| 2 | Portal.WebServices.Starface.IgnoreUserDeletes | 1 | Set this to 1, if user deletions from the STARFACE should not be propagated to jtel. |
| 3 | Portal.WebServices.Starface.IgnoreUserSecurity | 1 | Set this to 1, if changes to user security (updates on user to the admin flag) in the STARFACE should not be propagated to jtel. |
| 4 | Portal.WebServices.Starface.IgnoreUserStatus | 1 | Set this, if login status messages from the STARFACE should be ignored. |
| 5 | Portal.WebServices.Starface.SessionExpireSeconds | 300 | The number of seconds until the STARFACE external session expires. |
| 6 | Portal.WebServices.Starface.UserPasswordSetUID | 1 | Set this to 1, if when a user is created, the password should be set to the UID syncrhonised from the STARFACE. If unset (0) a random password is set which must be changed manually by the administrator. |
Use Cases and Examples
Changes for example in the Starface User Configuration will cause an Update-User Event to be sent to the jtel Starface Connector.
Following is a table describing some of the possible cases and their effect corresponding to a Case ID in the table above:
| Case | Effect | Case ID |
|---|---|---|
| Phone Status Change to IDLE | None | |
| Phone Status Change to RINGING | ||
| Phone Status Change to BUSY | ||
| Create new Starface User | A new User will be created in the jtel users table, The Login-ID in Starface will be the User UID in jtel | 3 |
| Change Starface User | The user will be updated in the jtel users table, if the Login-ID remained unchanged | 3 |
| Delete Starface User | The user will be deleted in jtel, if the Login-ID remained unchanged | 2 |
| Create new jtel Starface Group | 1 | |
| Add User to jtel Starface Group | 1 | |
| Delete User from jtel Starface Group | 1 |