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The JTEL chat server implementation is based on the websocket protocol. The JTEL chat server ClientMessenger is used to implement chat channel between ACD Agent and Client.


Same Origin Policy

There is a limitation by using wss protocol described in Same-Origin-Policy (https://de.wikipedia.org/wiki/Same-Origin-Policy)


Reference Implementation

See JTEL chat integration in Bitbucket


frontend ft_web
  bind 10.42.22.32:8080 name http
  maxconn 10000

  acl PATH_portal path_beg -i /CarrierPortal
  acl PATH_chat path_beg -i /gui /ws /rest /chatInit /upload /download

  use_backend bk_web if PATH_portal
  use_backend bk_cm if PATH_chat
  default_backend bk_web

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