This page provides an overview of the functions available when a PBX system is connected.
Please see the detail pages on each PBX system for information on how to connect it to the jtel System.
Note, it is probably possible to connect the Multi-Line TAPI or JTAPI to systems not noted here, if they support the relevant connector.
| PBX System | Connects via | Required PBX or 3rd Party Licenses | Monitor PBX Users | Automatic Import of Monitored PBX Users | Answer Call Function |
|---|---|---|---|---|---|
| Alcatel OmniPBX | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | Yes, all monitored users must be licensed in C4B or ESTOS. | From jtel Version 3.16 onwards. | Yes, on devices controllable via multiline TAPI. |
| Asterisk | jtel Asterisk Connector | Yes. | Yes. | No. | |
| Avaya | jtel JTAPI Connector | JTAPI | Yes. | Yes. | No. |
| Cisco Call Manager | jtel JTAPI Connector | JTAPI | Yes. | Yes. | No. |
| Innovaphone | jtel Innovaphone Connector | Yes. | Yes. | Yes, on devices controllable via Innovaphone SOAP. | |
| NFON | jtel NFON Connector | Nmonitoring API. | Yes. | Yes. | No. |
| Panasonic | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | Yes, all monitored users must be licensed in C4B or ESTOS. | From jtel Version 3.16 onwards. | Yes, on devices controllable via multiline TAPI. |
| STARFACE | jtel Starface Connector v2 (o-byte) | o-byte Connector. | Yes. | Yes. | No. |
| Swyx | jtel Swyx Connector and Swyx Client | Yes. Only up to 40 users supported (limitation of Swyx Client Software). | Yes. | No. | |
| Unify | Multiline TAPI (C4B or ESTOS) | C4B or ESTOS | Yes, all monitored users must be licensed in C4B or ESTOS. | From jtel Version 3.16 onwards. | Yes, on devices controllable via multiline TAPI. |