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If required for your organization, the login via Azure can be set to mandatory in your jtel ACD. To ensure that all logins to your jtel ACD are done via jtel Microsoft Azure Login, configure the following parameter
In your jtel portal as a client administrator, go to 'Menu → User Data → Client Master Data → Parameters'.
Press 'Add' to create a new parameter, add the parameter Name and Value and press 'Save'. The following parameter is used to :With Value 1 jtel Microsoft Azure Login will be mandatory for all users within the client. Value 0 or leaving the parameter unconfigured in the system will allow other methods of authentication.
| Parameter Name | Value |
|---|---|
User.Authentication.Azure.Force | 1 |
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