The NFON Connector supports the following functions: - Monitoring of the configured extensions in the respective PBX
- Not registered
- Idle
- Occupied
- Ringing
| Anchor |
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| Nfon Connector Portal Configuration |
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| Nfon Connector Portal Configuration |
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Portal ConfigurationThe new presence connector is created as a sysadmin in the Jtel Web Portal. Give the connector a name, and select Nfon ExtensionsEvents API (Version) as the connector type. The connector settings are specified as XML. Example: | Translations Ignore |
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| Code Block |
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| language | xml |
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| title | NFON ExtensionsEvents API Presence Connector XML Settings |
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| <?xml version="1.0" encoding="UTF-8"?>
<config>
<implementation>
<jar>
<base>jtel-system-presence-connectors-nfon</base>
<version>1.0</version>
</jar>
<class>de.jtel.system.presence.connectors.nfon.v1.NFONExtensionsEvents</class>
</implementation>
<parameters>
<endpoint>https://nmonitoringvoicecontrol-api.nfon.com/queuesnet/extensions/events</endpoint>
<endpoint_names>https://nmonitoring-api.nfon.com/queues/extensionsagents</</endpoint_names>
<user>KXXXX</user>
<password>AAAAABBBBBCCCCCDDDDDEEEEEFFFFFGGGGG</password>
</parameters>
<behavior>
<syncAcdUsers>0</syncAcdUsers>
<syncPbxUsers>1</syncPbxUsers>
</behavior>
</config> |
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SettingsOnly the settings in the areas parameters and behavior may be adjusted: | Setting | Meaning | Standard Value |
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| endpoint | The REST endpoint for the API for monitoring events. | https://nmonitoringvoicecontrol-api.nfon.comnet/queues/extensions/events Note: no final / | | endpoint_names | The REST endpoint for the API to retrieve the extension names. | https://nmonitoring-api.nfon.com/queues/extensions/agents Note: Final / | | user | The username for the API. | Provided by NFON. | | password | Password for the API. | Provided by NFON. | | syncAcdUsers | Whether the users from the PBX are automatically created as users in the ACD Note: this feature is currently not supported. | 0 | | syncPbxUsers | Whether the users from the PBX are automatically created as PBX users in the ACD | 1 |
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