The NFON Connector supports the following functions:
- Monitoring of the configured extensions in the respective PBX
- Not registered
- Idle
- Occupied
- Ringing
Portal Configuration
The new presence connector is created as a sysadmin in the Jtel Web Portal.
Give the connector a name, and select Nfon ExtensionsEvents API (Version) as the connector type.
The connector settings are specified as XML.
Example:
NFON ExtensionsEvents API Presence Connector XML Settings
<?xml version="1.0" encoding="UTF-8"?>
<config>
<implementation>
<jar>
<base>jtel-system-presence-connectors-nfon</base>
<version>1.0</version>
</jar>
<class>de.jtel.system.presence.connectors.nfon.v1.NFONExtensionsEvents</class>
</implementation>
<parameters>
<endpoint>https://voicecontrol-api.nfon.net/extensions/events<endpoint>
<endpoint_names>https://nmonitoring-api.nfon.com/queues/agents/<endpoint_names/>
<user>KXXXX</user>
<password>AAAAABBBBBCCCCCDDDDDEEEEEFFFFFGGGGG</password>
<tel_prefix>xxxxxxx</tel_prefix>
<teams_connector_ip></teams_connector_ip>
<teams_udp_port></teams_udp_port>
</parameters>
<behavior>
<syncAcdUsers>0</syncAcdUsers>
<syncPbxUsers>1</syncPbxUsers>
</behavior>
</config>
Settings
Only the settings in the areas parameters and behavior may be adjusted:
| Setting | Meaning | Standard Value |
|---|---|---|
| endpoint | The REST endpoint for the API for monitoring events. | https://voicecontrol-api.nfon.net/extensions/events Note: no final / |
| endpoint_names | The REST endpoint for the API to retrieve the extension names. | https://nmonitoring-api.nfon.com/queues/agents/ Note: final / |
| user | The username for the API. | Provided by NFON. |
| password | Password for the API. | Provided by NFON. |
| tel_prefix | The telephone prefix to be used to search the Teams users and set the presence Teams accordingly. (Valid from release 3.27) | Provided by NFON. |
| teams_connector_ip | The hostname where the Teams connector is running. (Valid from release 3.27) | acd-tel1 |
| teams_udp_port | The UDP port of the Teams connector. (Valid from release 3.27) | 20645 |
| syncAcdUsers | Whether the users from the PBX are automatically created as users in the ACD Note: this feature is currently not supported. | 0 |
| syncPbxUsers | Whether the users from the PBX are automatically created as PBX users in the ACD | 1 |