Page History

GET {baseURL}/acd/events/types

{ "filter": "", "limitStart": 0, "limitPageSize": -1, "records": [ { "ShortText": "AcdEventTypes.VoiceMail", "ID": 1 }, { "ShortText": "AcdEventTypes.Fax", "ID": 2 }, { "ShortText": "AcdEventTypes.Callback", "ID": 3 }, { "ShortText": "AcdEventTypes.SMS", "ID": 4 }, { "ShortText": "AcdEventTypes.Email", "ID": 5 }, { "ShortText": "AcdEventTypes.WorkFlowConnector", "ID": 6 }, { "ShortText": "AcdEventTypes.Chat", "ID": 7 } ], "count": 7, "orderBy": "ID", "ascending": true, "status": 200 }

GET {baseURL}/acd/events/status

{ "filter": "", "limitStart": 0, "limitPageSize": -1, "records": [ { "ShortText": "AcdEventStatus.EnterSystem", "ID": 0 }, { "ShortText": "AcdEventStatus.Distribute", "ID": 1 }, { "ShortText": "AcdEventStatus.TransportSMTP", "ID": 2 }, { "ShortText": "AcdEventStatus.TransportToGroup", "ID": 4 }, { "ShortText": "AcdEventStatus.TransportAgent", "ID": 10 }, { "ShortText": "AcdEventStatus.New", "ID": 20 }, { "ShortText": "AcdEventStatus.Seen", "ID": 30 }, { "ShortText": "AcdEventStatus.Remind", "ID": 40 }, { "ShortText": "AcdEventStatus.ChatClosed", "ID": 98 }, { "ShortText": "AcdEventStatus.Done", "ID": 99 }, { "ShortText": "AcdEventStatus.Error", "ID": 100 } ], "count": 11, "orderBy": "ID", "ascending": true, "status": 200 }