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Introduction

The Dossier displays historical information regarding the caller number during a call.

Displayed Information

Calls:

  • Inbound calls

  • Outbound calls (Normal outbound calls, as well as dialler outbound calls)

Media events:

  • Callback Events

  • Voice-Mail Events


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Einführung

Das Dossier zeigt während eines Anrufs historische Informationen zur Anrufernummer an.

Angezeigte Informationen

Anrufe:

  • Eingehende Anrufe

  • Ausgehende Anrufe (normale ausgehende Anrufe, sowie ausgehende Dialer-Anrufe)

Medienereignisse:

  • Rückruf-Ereignisse

  • Voice-Mail-Ereignisse