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Sv translation
languageen

Inbound Status

The Inbound Status tab contains the tables for real-time statistics, daily statistics and media events.

The data is narrowed down according to the setting of the following values:

VariableWert


$STATISTICS_FROM_HOUR


Image Added
$STATISTICS_FROM_MINUTEImage Added

Inbound Realtime

The Inbound Real Time tab contains only the Real Time Statistics table. 

The data is narrowed down according to the setting of the following values:

VariableWert
$STATISTICS_FROM_HOURImage Added
$STATISTICS_FROM_MINUTEImage Added

Inbound Since

The Inbound Since tab contains only the Daily Statistics table.

The data is narrowed down according to the setting of the following values:

VariableWert
$STATISTICS_FROM_HOURImage Added
$STATISTICS_FROM_MINUTEImage Added

Inbound Inbound 15

The Tab Inbound 15 contains the table for the daily statistics.

The data are narrowed down as follows:


BereichEingrenzung
Calls


Translations Ignore

( dtGroupStart >= DATETIME( 'now', 'localtime', '-15 minute' ) )


Agent Logins



Translations Ignore

( dtCreated >= DATETIME( 'now', 'localtime', '-15 minute' ) )


I.e. the data that is displayed is from a rolling time window that considers the last 15 minutes.

Inbound 60

Tab Inbound 60 contains the table for the daily statistics.

The data are narrowed down as follows:

BereichEingrenzung
Calls


Translations Ignore

( dtGroupStart >= DATETIME( 'now', 'localtime', '-60 minute' ) )


Agent Logins



Translations Ignore

( dtCreated >= DATETIME( 'now', 'localtime', '-60 minute' ) )


I.e. the data that is displayed is from a rolling time window that considers the last 60 minutes.

Inbound Media Events

The Media Events tab contains the table for media events.



Children Display
depth10

Sv translation
languagede