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Sv translation
languageen

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Function

Routes the call to the ACD application (automatic call distribution). This enables pre-qualification of calls to take place in the IVR before routing to the ACD.

Parameters

The parameters correspond to the ACD parameters of the Service Number.

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Outputs

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languagede




Funktion

Leitet den Anruf in die ACD (Automatic Call Distribution). Auf diese Weise kann eine Vorqualifizierung des Anrufs oder eine Umfrage realisiert werden.

Parameter

Die Parameter entsprechen den ACD-Parametern der Servicerufnummer.

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