Versions Compared

Old Version 3

changes.mady.by.user jtel Support

Saved on

compared with

New Version Current

changes.mady.by.user jtel Support

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Content imported from a Scroll Translations translation file.
Sv translation
languageen

AcdB - AcdGetCallbackVoiceMailBooked_Group

Criteria Used (see also AcdB - ACD Groups KPIs)

Description

bOutbound = 0

AcdGroupActionTypesID = 3

bCallbackVoiceMailBooked in (0, 1)

All inbound calls which entered an ACD group within a particular time slice, which exited the group via a ACD group action of type 3 (voice-mail), whether booked or not.

See also Value Reference - AcdGroupActionTypes


Sv translation
languagefr

AcdB - AcdGetCallbackVoiceMailBooked_Group

Critères utilisés (voir aussi AcdB - KPI des groupes ACD)

Description

bOutbound = 0

AcdGroupActionTypesID = 3

bCallbackVoiceMailBooked in (0, 1)

Tous les appels entrants qui sont entrés dans un groupe ACD dans une tranche de temps donnée, qui ont quitté le groupe via une action de groupe ACD de type 3 (messagerie vocale), qu'ils soient réservés ou non.

Voir aussi Référence de valeur - AcdGroupActionTypes