Description
This report lists information concerning the call delivery attempts of the ACD for all selected agents.
Sample Execution (Input) → Sample Report (Output)
This report is optimised for the following output formats:
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Columns
The following columns are provided.
Legend
Table | Alias |
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StatisticsPartA (See also Table Reference - StatisticsPartA (A) ) | a |
AcdStatisticsPartB (See also Table Reference - AcdStatisticsPartB (AcdB) ) | acdb |
StatisticsPartB (See also Table Reference - StatisticsPartB (B) ) | b |
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