| Table of Contents |
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| maxLevel | 2 |
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| outline | true |
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| type | flat |
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Description
This report contains aggregated data for inbound and outbound calls to the selected service numbers over the time period and granularity chosen. Data is aggregated over the selected IVR statistics markers and service numbers, and not presented individually per IVR statistics marker or per service number.
Selection Criteria
Output Formats
This report is optimised for the following output formats: PDF HTML
Sample Execution (Input)
Sample Report (Output)
Columns
The following columns are provided.
Quantity
| Include+ |
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| A - AcdGetIvrStatisticsMarkers_Count |
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| scrollEditorUrl | /display/JPW/A+-+AcdGetIvrStatisticsMarkers_Count |
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| spaceKey | JPW |
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| A - AcdGetIvrStatisticsMarkers_Count |
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| scrollEditorDisplayTitle | A - AcdGetIvrStatisticsMarkers_Count |
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| scrollPageId | 2D881E6B01787E3CECB3481318603457 |
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Total Number Calls
| Include+ |
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| A - AcdGetIvrStatisticsMarkers_CountCalls |
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| scrollEditorUrl | /display/JPW/A+-+AcdGetIvrStatisticsMarkers_CountCalls |
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| spaceKey | JPW |
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| A - AcdGetIvrStatisticsMarkers_CountCalls |
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| scrollEditorDisplayTitle | A - AcdGetIvrStatisticsMarkers_CountCalls |
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| scrollPageId | 2D881E6B01787E3EF77659FB35C28594 |
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|
Percentage %
| Formula Used | Description |
|---|
| AcdGetIvrStatisticsMarkers_Count * 100 / AcdGetIvrStatisticsMarkers_CountCalls |
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| Table of Contents |
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| maxLevel | 2 |
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| outline | true |
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| type | flat |
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