Contact lists can be mapped with a selected contact. Contact list do not affect ACD work and can be used by the client for their own purposes.
Choose System Settings - Client AttributesLists in the main menu, to view the table of existing contact lists.
Use New in the toolbar to create a new contact list. Entries can be changed by selecting Edit in the Action column. Provide the
The following information are provided to create a new contact list:
Name | The name of the contact list. |
Active | enable the contact list by setting the button. |
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