Introduction

The network IVR enables you to create interactive voice response services, and associate these with service numbers in your account.

IVR = Interactive Voice Response = Interactive Voice Services

With the Network IVR you can configure all aspects of services running on your service numbers and view statistics and analyse logs.

The programming and configuration of the network IVR requires use of various functions in the system, for example Prompt Management, Number Management and Routing.

To become familiar with all aspects of the Network IVR, you should read this complete section. 

Programming Examples

The typical tasks involved programming the Network IVR are explained with some examples.

• See this section for more details: Howto / Examples
• See particularly this exampe for starters: IVR Example Program 1