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Now setup the FTP settings in the client account as follows. See the table below for an explanation.
Setting | Value |
---|---|
FTP Server | Setup a dummy value here. It doesn't matter what, just as long as it starts with ftp: or ftps: |
FTP User | Setup a dummy value here. |
FTP Start Directory | Specify the UNC path to the share you would like the call recordings copied to. Note: this setting is mandatory, the procedure will not work without this. |
FTP Call Recording Directory | Specify another directory below the share in which to place call recordings. Note: this setting is mandatory, it procedure will not work without this. |
FTP Call Recording File Name | Specify the name of the file. Variables can be used as required. |
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