Connecting the PBX

Connecting the Innovaphone PBX to the jtel System is described here: http://wiki.innovaphone.com/index.php?title=Howto:Jtel_ACD_-_jtel_GmbH_-_3rd_Party_Product

PBX Performance Issues

Use this guide from Innovaphone to isolate the problem:

http://wiki.innovaphone.com/index.php?title=Reference:Device_Health_Check

Softphone Calls Dropping / Softphone Audio Quality

Use this guide from Innovaphone to configure the system:

http://wiki.innovaphone.com/index.php?title=Howto:Set_Type_of_Service_(ToS)_DiffServ_DSCP_Values_for_innovaphone_Windows_Applications_(SoftwarePhone,_myPBX_Video)