Versions Compared

Old Version 57

changes.mady.by.user jtel Support

Saved on

compared with

New Version 58

changes.mady.by.user jtel Support

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Sv translation
languageen


Supervisor - Header Settings

Supervisor - Daily Statistics is influenced by the settings Service Level, Statistic Since, Short Hangupsand Service Quota. The other fields in the Header Settings don’t have any influence.
VariableWert
$SERVICE_LEVEL_SECONDS






Supervisor - Daily Statistics - ACD Group

Supervisor - Daily Statistics - Agent Calls

Supervisor - Daily Statistics - Auto Log Off



...