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The following describes the CereProc TTS integration with the jtel Portal. This installation requires a licence for Cereproc, which will be attached to the MAC address of the telephony server. Caution: it should be ensured, that the MAC address will not change due to moving the VM, for example by VMotion or other high availability / fault tolerance mechanisms. InstallationInstall the following CereProc components on the telephony or daemon server:
Downloads are in: http://cdn.jtel.de/downloads/Cereproc/ Configure Daemon in 8-ServerActivate the daemon \\acd-lb\shared\JTELCarrierPortal\AppServer\Portal.Daemon.TTS.Manager.r5 on the server (also as an autostart daemon). Resource Configuration in jtel PortalThe following resources should be configured for all relevant security groups:
Using the TTSCreate a new prompt, and an empty file in the prompt in the appropriate language. Once it is created, when using the Edit function, TTS may be specified. |
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The following describes the CereProc TTS integration with the jtel Portal. This installation requires a licence for Cereproc, which will be attached to the MAC address of the telephony server. Caution: it should be ensured, that the MAC address will not change due to moving the VM, for example by VMotion or other high availability / fault tolerance mechanisms. InstallationInstall the following CereProc components on the telephony or daemon server:
Downloads are in: http://cdn.jtel.de/downloads/Cereproc/ Configure Daemon in 8-ServerActivate the daemon \\acd-lb\shared\JTELCarrierPortal\AppServer\Portal.Daemon.TTS.Manager.r5 on the server (also as an autostart daemon). Resource Configuration in jtel PortalThe following resources should be configured for all relevant security groups:
Using the TTSCreate a new prompt, and an empty file in the prompt in the appropriate language. Once it is created, when using the Edit function, TTS may be specified. |